Joe French
Joe French at Klaben Ford Lincoln

Joe French | Page 67

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
1,057 Reviews

I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218

Dealership Experience

30 yrs, 3 mos

Industry Experience

30 yrs, 3 mos

Specialties & Trainings

Master Certified Service Advisor

5.0

1,057 Reviews

Write a Review

1057 Reviews of Joe French

December 04, 2020

Dealership Rating
Employee Rating

The facility is clean, Plenty of associates to assist. Everyone is extremely helpful and friendly. Their communication is exceptional. Loaner service is fantastic! Highly recommend. More

by SWALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2021

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 15, 2020

Dealership Rating
Employee Rating

I bought my car at Klaben and the service department has always been very good. I enjoy working with the staff, especially with Joe French. More

by MBDOWELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Feb 06, 2021

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are happy Joe was able to help you out! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 13, 2020

Dealership Rating
Employee Rating

I cannot say enough good things about Klaben Ford. I have been leasing/purchasing cars from them over the past 18+ years and it has always been a very relaxed and enjoyable process. They are a very pro More

by melinda.mcelfresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2021

Klaben Ford Lincoln responded

Melinda, thank you for your kind words and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 10, 2020

Dealership Rating
Employee Rating

I absolutely love Klaben. I can't say enough about everyone there. They really do take care of you like family. Every experience I've had has been a positive one. Thank you all , I appreciate you! More

by Shandy Gonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Klaben

Feb 06, 2021

Klaben Ford Lincoln responded

Shandy, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2020

Dealership Rating
Employee Rating

Outreach, personality, thoughtfulness of Tom, Tyler & staff is superb. Sadly, the efficacy of diagnostics, and inspection/vetting of work preformed needs help and follow ups. Thank you More

by joe@joegadd.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn , Tyler Schultz

October 22, 2020

Dealership Rating
Employee Rating

Klaben Ford takes care of our work vans through Enterprise Fleet Management. Mona and the service Technicians always get my Van back on time. Great experience every time !!! More

by eddie.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks

October 16, 2020

Dealership Rating
Employee Rating

Detailing at Klaben, if you haven't used them for this service, you should. They made my car look brand new. I will definitely use them again. More

by Fatcat8073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2020

Dealership Rating
Employee Rating

Great sales, finance and service staff. Always courteous, informative and efficient. My go to dealership for all of my vehicle needs. I highly recommend them. More

by T&S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2020

Dealership Rating
Employee Rating

I’ve been a loyal customer sense 1987, Terry Colbert was my salesman at the time. Terry is the main reason I’m still purchasing our cars and trucks from Klaben Ford/Lincoln. This year we leased a 2020 Lin More

by Randy_rininger
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline , Terry Colbert, Denise Miller

September 29, 2020

Dealership Rating
Employee Rating

Excellent service at a reasonable price. All the service staff are polite and eager to be courteous and helpful. Clean and comfortable waiting room. Everything was completed in less than 90 minutes. Plea More

by PJROSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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