Joe Gettler | Page 3

Dating back to 2000 I have bought 8 cars from the BMW Store. The service you get is professional and excellent and it is has not changed in all these years. It was an absolute pleasure to work with Ric Store. The service you get is professional and excellent and it is has not changed in all these years. It was an absolute pleasure to work with Ric again in securing my 2021 530 xDrive. Special thanks to Dean and Susan as well for their assistance. There is not a better place to buy a BMW in Cincinnati. More

Report | Print

The BMW Store and employees Mat Swartz, Susan Ward, and Joe Gettler went out of their way to assist me with a new vehicle purchase. Joe Gettler went out of their way to assist me with a new vehicle purchase. More

Report | Print

Jon was wonderful to work with, very personable and professional and a true BMW enthusiast. He was patient with our decision making, and gave great advice on choosing our new model. Jemar made the fi professional and a true BMW enthusiast. He was patient with our decision making, and gave great advice on choosing our new model. Jemar made the financial part of things flow smoothly and quickly with his expertise and friendliness. And Joe our trusted service advisor always steers us in the right direction! We've been loyal customers for 10 years now, and highly recommend Jon, Joe, Jemar and the entire team at The BMW Store for all sales and service needs. More

Report | Print

Excellent experience. Paul and Susan were fantastic. Eric was as well. Great car. Love it. Facility is fantastic. I felt appreciated and got the proper attention Eric was as well. Great car. Love it. Facility is fantastic. I felt appreciated and got the proper attention More

Report | Print

Great experience at the BMW store! Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided t Paul did a great job explaining and tailoring our BMW X5 and 440xi buildouts to fit our needs. When Paul was off there Dean stepped in and provided the same outstanding sales support. Susan was wonderful explaining and getting us comfortable with all of the features and functionality of cars! Ric provided us with goodie bags at checkout and gave us confidence that the entire BMW Store team was behind us on our purchases. Joe jumped in when we had a minor seat noise issue with one of the cars. It was quickly resolved. Eric made the finance part of the purchase transparent and easy. Overall, a wonderful experience! More

Report | Print

Hassel free & excellent customer service! The team at the BMW store make sure that your purchase is hassel free! This is my third BMW from them and it is always a pleasure. You get the complet The team at the BMW store make sure that your purchase is hassel free! This is my third BMW from them and it is always a pleasure. You get the complete package with service to finance to sales. Great job Dean, Jonathan, Joe (service advisor), and Eric (finance)!! More

Report | Print

Paul was great. Outstanding customer service and follow up. Everyone at The BMW Store made our new car purchase an enjoyable experience. Thanks for taking great care of us. up. Everyone at The BMW Store made our new car purchase an enjoyable experience. Thanks for taking great care of us. More

Report | Print

Worth the drive We just bought our 4th BMW from the BMW store since 1995. We moved from a 2000 X5 to the 2019 model -- suffice to say a ton of new technologies. Our s We just bought our 4th BMW from the BMW store since 1995. We moved from a 2000 X5 to the 2019 model -- suffice to say a ton of new technologies. Our sales person, Dean, and "Genius" Susan have been super helpful and patient. Also, we have only had our cars serviced at the dealership since 1995 with outstanding results. The service team, with manager Tim, are responsive, honest, and deliver great service. We like that The BMW Store is a family owned dealership that only does BMWs, not part of a multi-dealership corporation. we have a BMW dealer 5 minutes from our home, but drive the 30 minutes to get to the BMW Store --- very different place. More

Report | Print

Our 12th BMW Our 1st BMW was an ‘01 X5. Our 12th BMW is a ‘19 X5. All 12 were leased or purchased through The BMW Store. Paul Kolleck did a great job in meeting Our 1st BMW was an ‘01 X5. Our 12th BMW is a ‘19 X5. All 12 were leased or purchased through The BMW Store. Paul Kolleck did a great job in meeting out needs and delivering this fantastic vehicle. Susan Ward was extremely helpful in walking us through the X5’s operation. More

Report | Print

Professional Transaction The BMW Store is our "go-to" dealership. Great facility. Friendly and professional staff. Excellent communications and fair price on our new X1. S The BMW Store is our "go-to" dealership. Great facility. Friendly and professional staff. Excellent communications and fair price on our new X1. Service department is outstanding. More

Report | Print