Joel DeNooyer | Page 14

Easy buying experience even in this difficult time Denooyer had just the truck I was looking at the right time. Chris and the management staff were great to deal with from start to finish. Very pleased Denooyer had just the truck I was looking at the right time. Chris and the management staff were great to deal with from start to finish. Very pleased with the overall experience. More

by jbiernacki Verified Customer Verified Customer

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Sales man Was Excellent This is my 7th New car that I have gotten here.Nothing but The Best salesmen and people that work there they are Excellent .Also the service and the w This is my 7th New car that I have gotten here.Nothing but The Best salesmen and people that work there they are Excellent .Also the service and the way they treat you.is Great.I Never had a problem here at this dealership. More

by JUMPERALF Verified Customer Verified Customer

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Awesome experience for the circumstances that we are currently under. Hope the next time is just as great Looking foward too the next time. Thanks currently under. Hope the next time is just as great Looking foward too the next time. Thanks More

by tarviking18 Verified Customer Verified Customer

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Consumer Beware This review is long overdue. I was a long time customer of DeNooyer Chevrolet. Everything was great...until it wasn't... In December, 2016, I rec This review is long overdue. I was a long time customer of DeNooyer Chevrolet. Everything was great...until it wasn't... In December, 2016, I received repairs on my 2011 Chevrolet Avalanche’s front differential. At the time of the repair, I had requested the damaged front differential be replaced with new parts in order to extend the warranty of the repair. I was informed that the replacement parts were obsolete and a rebuild would be necessary. In April, 2018, I took my vehicle to NorthStar Chevrolet located in Clifton Park, NY for routine maintenance. Typically, all service is handled by DeNooyer Chevrolet (whom I purchased the vehicle from), but DeNooyer Chevrolet was unable to accommodate my last minute request for service and NorthStar Chevrolet was. Upon completion of the repairs, and having the vehicle in my driveway for a couple of days, I discovered an oil leak. I returned the vehicle to NorthStar to ensure the oil reservoir wasn’t just overfilled, or the oil filter wasn’t fully tightened. NorthStar Chevrolet informed me the oil leak was coming from the front differential. They indicated they wouldn’t know the nature or cause of the leak until they could take the front differential apart. I asked them to proceed with diagnosing the problem, but not to proceed with the repair because I wanted to speak to DeNooyer if the repair needed was extensive. NorthStar called me back and indicated the damage to the front differential was due to a bad repair performed by DeNooyer. DeNooyer neglected to install the shaft bearings during the assembly. This has resulted in damage to the shaft. NorthStar has indicated an estimated $1400.00 for repair. I called DeNooyer Chevrolet to see if there was anything they could do to help given the damage was done due to a faulty repair. DeNooyer’s Service Manager indicated that because the repair was performed more than 12 months ago (16 months to be exact), it was out of warranty and there was nothing they would do. At this point, I called GM for assistance and filed a complaint. After nearly 2 weeks of back and forth with the GM service representative, she indicated that DeNooyer Chevrolet was unwilling to assist and that GM is unable to assist, because the dealerships are independently owned. The only reason the repair lasted 16 months was because I was advised not to use 4 wheel drive unless absolutely necessary. It was a mild winter and there wasn't a need to use 4 wheel drive... In the end, it cost me an additional $1500 to make the same repair. A repair that was necessary because DeNooyer Chevrolet neglected to INSTALL THE BEARINGS. Ultimately, I gave that business to NorthStar Chevrolet (who is unfortunately no longer in business). I keep hearing DeNooyer Chevrolet commercials about how it's a family run business, and you deal directly with the owner. I was never once able to speak to the owner regarding my concerns. More

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I enjoy dealing with the staff at Denooyer. Everyone is so personable and willing to help. We have now purchased 6 vehicles and we refer our friends and family. so personable and willing to help. We have now purchased 6 vehicles and we refer our friends and family. More

by amykay565 Verified Customer Verified Customer

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Denooyer Chevrolet was wonderful to work with. Our salesman, Chris Magnano and Joel Denooyer worked with us to get us the vehicle we wanted at a price we were comfortable with. We love our new Traver salesman, Chris Magnano and Joel Denooyer worked with us to get us the vehicle we wanted at a price we were comfortable with. We love our new Travers. Thanks Denooyer More

by ANNDENYSE Verified Customer Verified Customer

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This was actually our first time buying a vehicle at Denooyer and we were very satisfied. Our salesman Andrew Lobb was the best and we definitely feel we have established a relationship with Andy and De Denooyer and we were very satisfied. Our salesman Andrew Lobb was the best and we definitely feel we have established a relationship with Andy and Denooyer. Thank you so much!! More

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Purchased a new truck from Andy Lobb at DeNooyer Chevrolet! The vehicle was special built from factory. Andy regularly updated me on its progress and delivery every step of the way, which I really a Chevrolet! The vehicle was special built from factory. Andy regularly updated me on its progress and delivery every step of the way, which I really appreciated. Andy was very helpful with all my questions and very friendly. It was a pleasure to work with him on my new purchase. I’m thrilled with my new truck and the experience I had with the DeNooyer team. Thanks everyone! More

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Lemon car for another The dealership is great they go out of the way to me your needs. We had a problem with the car brought it in a three times for the same problem finall The dealership is great they go out of the way to me your needs. We had a problem with the car brought it in a three times for the same problem finally it was determined that it fell unde the lemon la andw purchased another one More

by Junior Verified Customer Verified Customer

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We’ve been getting our vehicles for several years now and we always deal with Chris Smith! He’s extremely professional , efficient , and friendly ! we never leave Denooyer Chevrolet feeling disappointed !! we always deal with Chris Smith! He’s extremely professional , efficient , and friendly ! we never leave Denooyer Chevrolet feeling disappointed !! We’re always very pleased and excited after dealing with Chris! He’s the BEST!!! More

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