John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 7

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

April 09, 2025

Dealership Rating
Employee Rating

They are always honest and very transparent with work that needs to be done so you have a full understanding of their rationale. More

by MICHAEL.B.MURRAY0912
Service Price Transparency
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Recommend Dealer
Yes
Apr 12, 2025

BMW of Westlake responded

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

April 08, 2025

Dealership Rating
Employee Rating

BMW does not get their recognition just by the name. It’s by all the employees from the sales department the accounting department and the service department are the ones that make up BMW.. an example o More

by TOBYJOE444
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

BMW of Westlake responded

Toby, thank you for sharing your positive experience!

April 02, 2025

Dealership Rating
Employee Rating

Best dealer you could go, best service and attention, definitely will come back for my next service More

by JAIMITO271191
Service Price Transparency
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Recommend Dealer
Yes
Apr 06, 2025

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

March 27, 2025

Dealership Rating
Employee Rating

Always great service, with a smile. If the work will take hours they offer rides, or loaners and work with your schedule. highly recommend. More

by LUIS64
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 26, 2025

Dealership Rating
Employee Rating

Great service and prompt problem solving for my flat tire. We were so pleased with the team at BMW Westlake More

by DCKLEIN
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2025

BMW of Westlake responded

Thank you so much for the positive review!

March 20, 2025

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Employee Rating

Excellent customer service. Service was efficient. The staff is very patient and understanding. I will receive further service in the future. More

by DIAMONDBTAYLOR.EFDA
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2025

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

March 18, 2025

Dealership Rating
Employee Rating

Excellent service and service. They are very professional and friendly in addition to knowledgeable. I would strongly recommend More

by JPANUTO
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2025

BMW of Westlake responded

Thank you; we appreciate your feedback!

March 17, 2025

Dealership Rating
Employee Rating

Superb service as usual . Shout out to Britney , John , Matt , Corey …. And all the team . Awesome people and excellent service More

by TarekDbouk
Sales Price Transparency
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Recommend Dealer
Yes
Mar 21, 2025

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

March 06, 2025

Dealership Rating
Employee Rating

There is no better BMW dealer than this one/clean / friendly/ respectful and professional plus beautiful people! More

by DANELOS23
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2025

BMW of Westlake responded

We are very happy we could provide you with a positive experience!

March 01, 2025

Dealership Rating
Employee Rating

Professional, courteous, polite, and a well-oiled machine from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to More

by TFA6267
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 05, 2025

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

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