John Lane
John Lane at Colonial West Chevrolet of Fitchburg

John Lane | Page 8

Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
149 Reviews
5.0

149 Reviews

Write a Review

Dealership Experience

16 yrs, 4 mos

Industry Experience

38 yrs, 4 mos

149 Reviews of John Lane

April 28, 2023

Dealership Rating
Employee Rating

I call Shelley and she schedules my appointment arranges drop off and the service reps call me when it is done. Painless and very convenient! More

by Kellyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2023

Dealership Rating
Employee Rating

Dae is service did an awesome job on my truck. I feel good when I need to bring my vehicles in for service knowing my vehicle will be taken care of. More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

April 27, 2023

Dealership Rating
Employee Rating

I blew a tire and limped into Colonial West. They took me in and gave me a vehicle to drive while they ordered a new tire. Came back later in the day and my tire was replaced. Great service! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre

April 22, 2023

Dealership Rating
Employee Rating

Great Service! Employees were pleasant and efficient. It was easy to schedule my appointment and work was performed competently More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre

April 21, 2023

Dealership Rating
Employee Rating

Super Awesome everyone. No complaints special people. I would recommend Colonial West to everyone I know More

by gfabrizio3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Vincent Locher, Carlos Silvera , Alex Breault, Shelley Dupre, Sean-O Salem, Coby Smart

April 21, 2023

Dealership Rating
Employee Rating

Super Awesome everyone. No complaints special people. I would recommend Colonial West to everyone I know More

by gfabrizio3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Vincent Locher, Carlos Silvera , Alex Breault, Shelley Dupre, Sean-O Salem, Coby Smart

April 21, 2023

Dealership Rating
Employee Rating

Everyone at this dealership is top notch. The customer service and efficiency is excellent. Coby is a great salesman, thank you. Jane Lane, Gino and Carlos always go above and beyond. Thank y More

by JennyF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 20, 2023

Dealership Rating
Employee Rating

I had an unbelievable experience at this dealership. The staff with knowledgeable and professional above all else. Carlos, the financial manager there with above and beyond the call of duty to assist me More

by JonDyerElectrician
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 30, 2023

Dealership Rating
Employee Rating

Coby was fantastic! He helped with every step of the way and had things moving before I even got in the door. I very much enjoyed my experience and will be back! I recom More

by Jhatin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera , Coby Smart

March 15, 2023

Dealership Rating
Employee Rating

Vinnie is an amazing salesman! He helped my girlfriend find the perfect car!! He was patient and polite and very professional. Vinnie knows what he's doing. Carlos was very helpful More

by Kamauwowie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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