John Lane
John Lane at Colonial West Chevrolet of Fitchburg

John Lane | Page 7

Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
149 Reviews
5.0

149 Reviews

Write a Review

Dealership Experience

16 yrs, 4 mos

Industry Experience

38 yrs, 4 mos

149 Reviews of John Lane

June 25, 2023

Dealership Rating
Employee Rating

Great service every time I service my car! Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. More

by Jax2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre

June 23, 2023

Dealership Rating
Employee Rating

You guys are amazing and geno and alex helped me find the dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. More

by isaac.ramon.rodriguez
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera , Alex Breault

June 07, 2023

Dealership Rating
Employee Rating

Attentive, friendly, knowledgeable. Work together as a team in everyaspect. Helpful, very courteous. Great to work with! More

by bernita23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Breault, Sean-O Salem

May 31, 2023

Dealership Rating
Employee Rating

First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She More

by Majenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Colonial West Chevrolet of Fitchburg responded

Thank you so very much, Sharon! You are absolutely a pleasure to have met! Please call anytime~ Once again thank you from Colonial West Chevrolet~ Kindly, Shelley Dupre' Customer Care and After-Sales 978-516-4026

May 31, 2023

Dealership Rating
Employee Rating

First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She More

by Majenta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 31, 2023

Dealership Rating
Employee Rating

Great customer service! I called in the morning to schedule an appointment and Shelly got me in the same day. More

by Jax2031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Christopher Taylor

May 30, 2023

Dealership Rating
Employee Rating

I have always had a great experience. From Shelly scheduling, service writers to service technicians properly fixing my car. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jacqueline Quinlan , Shelley Dupre

May 19, 2023

Dealership Rating
Employee Rating

Sean was Fantastic. He was attentive and professional. He answered all our questions and concerns and went above and beyond to be sure we had all the support we needed t More

by Skymobile09
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Chandler , Sean-O Salem

May 03, 2023

Dealership Rating
Employee Rating

Very professional, fast service, pleasure to have my vehicle serviced at Colonial West. Will recommend others to seek out Colonial for service More

by Barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan , Shelley Dupre

April 29, 2023

Dealership Rating
Employee Rating

All sale and administrative staff are very welcoming. I have been purchasing all my vehicles from this dealership. The staff is very accommodating and knowledgeable. From the first moment you walk in, yo More

by NhiChristine Bennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera , Coby Smart

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