John Lane | Page 7

The best dealership and best service! Wouldn’t but a car anywhere else. Tania thank you so much! Wouldn’t but a car anywhere else. Tania thank you so much! More

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Scheduled an oil and filter change with tire rotation. Work was performed efficiently while I waited. Always a pleasant experience! Work was performed efficiently while I waited. Always a pleasant experience! More

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Great service every time I service my car! Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. Needed an oil change and front brake pads/rotors replaced. Work was performed efficiently at a very reasonable cost. More

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You guys are amazing and geno and alex helped me find the dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. dream car i been looking fir my whole life. I HOPE EVERYINE CAN COME FIND THEIR DREAM CAR AT COLONIAL WEST. More

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Attentive, friendly, knowledgeable. Work together as a team in everyaspect. Helpful, very courteous. Great to work with! Work together as a team in everyaspect. Helpful, very courteous. Great to work with! More

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First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More

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First, Shelly is a Godsend as she understands my needs and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She and time constraints. She ensures the service I need is done when I need it. She has such a beautiful personality and is always there to help. She is a perfect fit for her role as good customer service is so important and she is excellent at it. I was dropping my car off for service the next morning and asked Edison to keep it in the garage overnight. He took it in the garage. A little while later my driver-side mirror was already replaced. Jaqueline is always so kind and helpful in writing up the paperwork. Angie is so wonderful and always makes checkout so easy. Chris was not there, but when he is, he is always so helpful in understanding my needs and explaining every detail of the service and what will be needed next. I am so glad I purchased my Impala from Colonial West. Service and Sales are exceptional. I only wish GM would continue to make the Impala with the large-size engine or maybe put a larger engine in the Malibu. More

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Great customer service! I called in the morning to schedule an appointment and Shelly got me in the same day. I called in the morning to schedule an appointment and Shelly got me in the same day. More

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I have always had a great experience. From Shelly scheduling, service writers to service technicians properly fixing my car. From Shelly scheduling, service writers to service technicians properly fixing my car. More

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Sean was Fantastic. He was attentive and professional. He answered all our questions and concerns and went above and beyond to be sure we had all the support we needed t He was attentive and professional. He answered all our questions and concerns and went above and beyond to be sure we had all the support we needed to close the deal. Thank you Sean for giving us such Great Customer Service and All with a Smile… We Appreciate you!!! More

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