John Nguyen | Page 2

Elk Grove Toyota is a very professional place to take my car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service car for the best service at the highest level. From the lot porter to the service advisor to the cashier. I always get the best service More

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Maintenance service was acceptable, nice job on car wash! However, we were held up at the Parts store for over an hour ( I.e., asked to wait for the employee to return when it was out turn while there was no However, we were held up at the Parts store for over an hour ( I.e., asked to wait for the employee to return when it was out turn while there was no line, while the other counter staff was helping other customers showing up after us, among others bad customer practices). More

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Good and convenient services and affordable . Easy to make appointments. Keep doing what you are doing Easy to make appointments. Keep doing what you are doing More

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It’s a lot easier to deal with people at this dealership. They explain clearly what they need to do with my car. They explain clearly what they need to do with my car. More

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Need more care and assistance with client service. Please need more attention and support for client while waiting @ repair 🧑‍🔧 service Please need more attention and support for client while waiting @ repair 🧑‍🔧 service More

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Do not have good costumer service. Expensive. Bully you to getting their most expensive product.!! Expensive. Bully you to getting their most expensive product.!! More

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Efficient and helpful! Attentive to my issues and time limitations, very knowledgeable about my vehicle needs. limitations, very knowledgeable about my vehicle needs. More

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Nice professional staff and service is fast & thorough. Wait time is reasonable and staff will give detailed explanation for the service that’s being performed Wait time is reasonable and staff will give detailed explanation for the service that’s being performed More

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I didn’t like the way my service repair was handled by the service manager. It seemed that he was encouraging me to spend more money on unnecessary repairs. the service manager. It seemed that he was encouraging me to spend more money on unnecessary repairs. More

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My husband brought my car in for a regular service. He was very impressed with the facility, the service rep, lounge & process. We’ll take my car back to EG Toyota. was very impressed with the facility, the service rep, lounge & process. We’ll take my car back to EG Toyota. More

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