John Rios | Page 2

Awesome Experience in Car Buying Tom answered all of my questions and concerns, and took all of the time needed to make this an enjoyable car buying experience. He was thorough and v Tom answered all of my questions and concerns, and took all of the time needed to make this an enjoyable car buying experience. He was thorough and very professional and knowledgeable More

Helpful 0

Report | Print

They know how to treat clients All the employees were very courteous and super helpful. I got to test drive and was very satisfied with my selection. This vehicle was my dream car s All the employees were very courteous and super helpful. I got to test drive and was very satisfied with my selection. This vehicle was my dream car so I'm very happy I got it in a really good price. More

Helpful 5

Report | Print

Professional John Rios and Earl Hendricks were very helpful with the purchase of my vehicle. I did have a problem with the miles on a new vehicle, I was told that John Rios and Earl Hendricks were very helpful with the purchase of my vehicle. I did have a problem with the miles on a new vehicle, I was told that the miles were test driving miles and had to add put air in my new tires. More

Helpful 0

Report | Print

Our 2nd leasing experience with Toyota of Orlando This is our third Toyota and this dealership is the nicest we have ever experienced in all our years purchasing or leasing a car. I would highly reco This is our third Toyota and this dealership is the nicest we have ever experienced in all our years purchasing or leasing a car. I would highly recommend this dealership over any others. More

Helpful 0

Report | Print

First time buyer experience with Toyota of Orlando. I have Gus in the Service Department to thank for referring my husband to John Rios of your Sales Department. While we have never purchased a vehicle I have Gus in the Service Department to thank for referring my husband to John Rios of your Sales Department. While we have never purchased a vehicle from your dealership, we have had very positive experience with Gus since 2008. Gus has always provided us with expert recommendations for keeping our vehicles safe and properly serviced. He as with others we have come to meet at Toyota of Orlando are true professionals. Thank you all. Margaret and Frank More

Helpful 0

Report | Print

My car went to auction!!!! Dishonest people!!!. I went in yesterday to look at a used 2012 VW that it was lined up to go to the auction, I was approached by Roman very nice guy Dishonest people!!!. I went in yesterday to look at a used 2012 VW that it was lined up to go to the auction, I was approached by Roman very nice guy but, that´s where it all stopped. I sat down with the sales person (John Rios) he was of course trying me to get on a torture 72 month loan! for a car that was advertise for $12,995 with monthly payments of $389 with 18%APR! WHAT? the car is already 5 years old, by the time I end up paying for that car it will be 28K for a 11 year old car! CRAZY!, I told them what my budget was and they refused to work with me, the sales guy had the nevers to tell me well it´s only fair for that bank to make a profit on it, I told him Of Course! but not 100%; so basically he washed his hands with the director of sales (Kyle), this guy sat down and told me the typical thing "well based on your credit blabla" i can probably get your interest rate in the TEENS! (what?13,14, 15, 16, 17, 18 or 19) that´s no hope at all he asked me if we can work something our I told him yes but has to be reasonable for a 5 year old car, then he told me No, so i walk out. They turned their back on a good client (me) that has paid off 2 cars in the past 7 years both brand new!. Does Not spot there!!. I was upset at the lack of service that I decided to email Jordan Siviglia (owner and general manger) of course I did not found his email but I found another email that correspond to Evelyn Conde Executive assistant (evelynconde@ toyotaoforlando. com) the email was sent at 4pm enough time to check the mail until 10pm when they close, I was hoping to get a reply back today Tuesday but instead I got a call which I thought it was in response to the email that I sent but since they lack on internal communications was not about the email I sent, although she told me that if I could go in for another chance and I said yes, I walked in again talked to Roman (nice guy) and John Rios whispers to him get Scott (salesman), well this guy Scott had an attitude like he was unhappy to see me like I owned him money and of course I have never meet the guy in my life, so asked what car are you looking for? I reply the 2012 VW, he said Oh! that went to the auction already !!!!! WHAT??, and he has the nerves to say is there another car I can show you? OF COURSE NOT! so he stood up said bye and walked away and left me here like I was nothing! IIIIIIIIIIIII DO NOT DO NOT DO NOT BUY AT THIS DEALER IIIIIIIIIIIIIIIII More

Helpful 1

Report | Print

Good experience John was infornative and was willing to listen to what we wanted and not tell us what he thinks we needed like some sales reps. He went the extr John was infornative and was willing to listen to what we wanted and not tell us what he thinks we needed like some sales reps. He went the extra mile for us. Thanks More

Helpful 1

Report | Print

Excellent service I'm happy with my last purchase at Toyota, everyone was so nice and helpful, especially Nicole Peters and john Things went smooth and easy I love T I'm happy with my last purchase at Toyota, everyone was so nice and helpful, especially Nicole Peters and john Things went smooth and easy I love Toyota and this is not my first time there , I've been there many and every time I feel more happier than before. Thanks to all of you guys More

Helpful 1

Report | Print

GOOD, verry happy everything was very spectacular, the attention was the best can not complain, the car was the right thank everyone for the advice, would return many t everything was very spectacular, the attention was the best can not complain, the car was the right thank everyone for the advice, would return many times. More

Helpful 1

Report | Print

Vehicle purchase and Accessory installation Thank you, John Rios, Jordan Siviglia, Mike Natale and Shadey Derivois for all of your help in purchasing my vehicle and getting my accessories instal Thank you, John Rios, Jordan Siviglia, Mike Natale and Shadey Derivois for all of your help in purchasing my vehicle and getting my accessories installed. I love my remote start! My Landcruiser is awesome and I am enjoying my ride every day. Thanks again. Great team! More

Helpful 1

Report | Print