John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
405 Reviews
4.8

405 Reviews

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405 Reviews of John Ruper

September 24, 2026

Dealership Rating
Employee Rating

Pam and dealership so professional/friendly/accommodating. Feel confident with everything that’s been done - 100% satisfied More

by BHagen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Sep 25, 2026

Ken Ganley Ford Parma responded

Hearing that Pam and our team provided expert, courteous, and accommodating service is wonderful. Knowing you feel fully confident in your new Ford F-150 Hybrid purchase means a lot to us.

September 21, 2026

Dealership Rating
Employee Rating

Ken Ganley Ford treated us very well at the time of sales. My hope is that their service is just as good and that they can live up to the Bob Gillingham Ford name and way they did business. More

by SEFL1901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Bob Scheatzle

Sep 21, 2026

Ken Ganley Ford Parma responded

Your new Ford F-150 is in great hands. Knowing you felt well treated at the time of purchase means a lot to our team. Our service department operates with the same dedication that guided your purchase.

September 20, 2026

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Everybody was very nice, helpful and seemed very honest. John Ruper it seemed, went above and beyond to make a deal with me. I loved the truck, but still wasn’t sure, but then John made me a deal I couldn’t More

by SUEMYRS59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Sep 25, 2026

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 19, 2026

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Had what I needed and helped me get it with no hassle. I would highly recommend. More

by METAFISH13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, George Bode

Sep 19, 2026

Ken Ganley Ford Parma responded

Hearing that you found what you needed without any hassle means a lot to our team. We appreciate your recommendation and hope you’re enjoying your Honda Accord Hybrid.

September 17, 2026

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Employee Rating

Kristy Tomcho and John Ruper were very friendly and efficient. Easiest new lease I've had. More

by DOUGSLYGH
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Sep 17, 2026

Ken Ganley Ford Parma responded

Knowing that leasing your new F-150 was the easiest you’ve had is rewarding. Your praise for John and our team’s friendly service and efficiency means a lot to us.

September 12, 2026

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Employee Rating

We asked repeatedly if our van (not yet being built) had side windows but our questions went unanswered We apparently signed for some $5000 package we were not fully informed about. When we came in to can More

by EFTY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 14, 2026

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

August 31, 2026

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Employee Rating

Madelyn was amazing and walked us through building of my Bronco. She went through all the important features when we picked it up. She stayed in contact throughout the entire process. More

by lauerpauer
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Aug 31, 2026

Ken Ganley Ford Parma responded

Hearing that you felt informed throughout the build process means a lot to our sales team. We’re glad we had the chance to walk you through all the key features when you picked up your new Bronco.

August 21, 2026

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Employee Rating

Great friendly atmosphere. Kristy and John made leasing my new explorer easy and were great to work with More

by ALEXADERGREIF419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Ken Ganley Ford Parma responded

We’re glad the atmosphere in our service department felt welcoming. Knowing that Kristy and John made the service on your Ford Explorer smooth means a lot to us.

August 20, 2026

Dealership Rating
Employee Rating

5 stars plus Informed, friendly, helpful knowledgeable, A delightful treat meeting all the staff Wonderful and a delightful experience More

by CROOKL
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Aug 20, 2026

Ken Ganley Ford Parma responded

Your note about our team being friendly and knowledgeable truly reflects how we strive to welcome every customer. We’re glad your new Ford Explorer purchase was such a delightful experience.

August 20, 2026

Dealership Rating
Employee Rating

Everyone is very helpful and friendly. Kristy helped with everything every step of the way! More

by ghensley
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Aug 20, 2026

Ken Ganley Ford Parma responded

Our team enjoyed guiding you through each step of your Ford Explorer lease. Knowing you found everyone so friendly and helpful is especially rewarding. Thank you for the five-star rating.

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