John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 20

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
370 Reviews
4.7

370 Reviews

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370 Reviews of John Ruper

January 17, 2024

Dealership Rating
Employee Rating

My experience at Ken Ganley ford was very nice. All people I dealt with were knowledgeable and very pleasant. More

by Roadking2003b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Jan 19, 2024

Ken Ganley Ford Parma responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2023

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Pam is thorough - making certain I left the lot with my new Bronco Sport fully operational for maximum comfort and enjoyment. More

by KDA
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Dec 13, 2023

Ken Ganley Ford Parma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Pam met your expectations. Thank you again for choosing Ken Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

December 03, 2023

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1st class service! Always going out their way to make things happen and putting the customer 1st like family More

by coachjoe20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

October 23, 2023

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So helpful and went out of their way to make me happy! Would highly recommend this dealership and how their customer satisfaction is so important to them! More

by Elizabeth.suzanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Mike LaScola

Oct 24, 2023

Ken Ganley Ford Parma responded

Elizabeth, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 16, 2023

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Employee Rating

Ganley always treats us well when we bring our vehicles in for scheduled maintenance. Everyone is friendly and helpful. More

by EDSELFROD93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford West, we look forward to having you as a valued customer for many years to come!

Oct 18, 2023

Ken Ganley Ford Parma responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2023

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Employee Rating

got everything completed on a timely manner, everything was explained before we consented to the purchase of the mtires. More

by ROBERT.THUNBERG
Service Price Transparency
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Recommend Dealer
Yes
Oct 09, 2023

Ken Ganley Ford Parma responded

Thanks, Robert, for sharing your thoughts about your experience with Ken Ganley Ford West. We appreciate your business and hope to see you again soon!

October 04, 2023

Dealership Rating
Employee Rating

Sales team and finance team were top notch from start to finish. Honest people with integrity. It’s not easy to find people you can trust these days and it’s good to know we found the best around when it co More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

Oct 05, 2023

Ken Ganley Ford Parma responded

Hi Nicole, thank you so much for your positive comments about Ken Ganley Ford West! Thanks again for the recommendation, and have an amazing day!

October 03, 2023

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Employee Rating

Everything was great from arrival to service to departure. My service technician was informative and knowledgeable. John at the desk is an asset to the dealership. Austin in sales answered some que More

by Jbabich24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Oct 04, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad John and Austin were able to help, and we hope to see you again!

September 30, 2023

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Employee Rating

Everyone at Ken Ganley Ford West was so friendly- even those I did not work with directly! It was such an enjoyable experience! The team at Ken Ganley West will do whatever they can to help you find the More

by FrancesP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Nick Feruito , Mike LaScola, Jeromy Acord delivered the car. I was introduced to several others including CJ Overman, Dan Overman, and Tom Yerace.

Oct 02, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

September 29, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford West made the car-buying process so easy. CJ was a wonderful salesperson, addressing all my questions and ensuring I had all my needs met at every step in the process. Customer service was ex More

by JB
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

Oct 01, 2023

Ken Ganley Ford Parma responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

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