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John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper | Page 23

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
370 Reviews
4.7

370 Reviews

Write a Review

370 Reviews of John Ruper

July 19, 2023

Dealership Rating
Employee Rating

They make you feel at home and part of the family. Treats you with full respect and makes you want to come back for the next vehicle. More

by jackie681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Jul 20, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience, Jackie! We sincerely value your business and look forward to your next visit.

Jul 23, 2023

jackie681 responded

As I responded with a positive experience, I am now sitting here wondering how I am going to get to work tomorrow. Which, this job is what I work to make the money to pay for this truck. I have tried reaching out in a couple ways, along with my fiancee, and no response back since Friday about the plates to the truck. Today is the last day for the tags and no response and no plates. I have received responses back for me to place my experience with the company through the email that was sent, to make sure I fill that out, even though I have not seen the email. But again, over the plates, no response. I am not too sure about coming back again for our next vehicle, since I am unable to drive the vehicle now.

July 19, 2023

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Employee Rating

I walked in a few months ago and there was nothing on the lot. I was advised to create my own Escape. Failing that I returned and my chosen vehicle was magically right there. the last auto we bought there wa More

by jopeears
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Morgan Gallagher, Nick Feruito, George Hadgigeorgiou

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Jul 20, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi Jopeears, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 19, 2023

Dealership Rating
Employee Rating

The guys there were great! ! They bent over backwards to help me get everything I wanted!! More

by s_riffel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Tom Yerace, Matt Palffy, Nick Feruito, Tracy Sapienza , Mike LaScola, Brandon Taylor-Mitchell

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Jul 20, 2023

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 27, 2023

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford West! Please don't hesitate to reach out to us if there's anything more we can do!

July 18, 2023

Dealership Rating
Employee Rating

Absolutely spectacular. Super nice and very knowledgeable. Everyone else who works there is super nice. Also, love the car!!!!! More

by fettermancaiden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Dan Overman, Nick Feruito

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Jul 18, 2023

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford West.

July 10, 2023

Dealership Rating
Employee Rating

These guys took what I needed in a truck and search the country until they found what I needed and then got it there for me to pick up. Elite. More

by ckoval45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Mike LaScola

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Jul 10, 2023

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

July 06, 2023

Dealership Rating
Employee Rating

I live in Arkansas and I purchased a Ford Bronco from Ganley Ford West. I did this all by phone and the process was easy and they delivered my vehicle to me on time. They did everything they could to m More

by boxerdudes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Dan Overman, Nick Feruito

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Jul 07, 2023

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to work with you again!

Jul 11, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 06, 2023

Dealership Rating
Employee Rating

They care about their customers and are easy to work with. Nothing bad to say More

by ASDAMPF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, George Hadgigeorgiou , Brandon Taylor-Mitchell

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Jul 07, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jul 11, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We hope to see you soon!

July 06, 2023

Dealership Rating
Employee Rating

They treated me with respect and was very kind , Work hard to get me my truck and the payment I was looking for Thank you guy's More

by Redddog26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Tracy Sapienza

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Jul 06, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2023

Dealership Rating
Employee Rating

Everything was great! Service and sales meet everything I needed. I would recommend them to all my friends. More

by Momslove43
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, Matt Palffy, George Hadgigeorgiou , Carlyle Franklin, Ken Pitman, C'ontae Prescott

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Jun 25, 2023

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 28, 2023

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2023

Dealership Rating
Employee Rating

The staff was efficient, polite, knowledgefull. My experience was easy and quick. My go.to for car purchases. More

by tmiles330
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito

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Jun 23, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Jun 26, 2023

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ken Ganley Ford West! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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