Joseph Hohmann

I had originally given a 1 star rating based on poor customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I would have given this a 5 star rating since everything is good now but I was the one that still had to call 2 or 3 times to follow up on the situation. I appreciate everything they did getting my vehicle taken care of and hope to have good experiences going forward with them as they are a very capable buisness. More

by Jordan86 Verified Customer Verified Customer

Report | Print

The entire staff was extremely helpful when we had car trouble. They immediately jumped into action and made it all right! trouble. They immediately jumped into action and made it all right! More

by GINA LUKASZEWICZ Verified Customer Verified Customer

Report | Print

They always do a great job with my vehicles and let me know what is going on each step of the way. know what is going on each step of the way. More

by Josh D Verified Customer Verified Customer

Report | Print

I am very thankful for Tyler the service writer and Joe the service manager they were so wonderful and went above and beyond what anyone would have normally done and exceeded All my expectations I am so gr the service manager they were so wonderful and went above and beyond what anyone would have normally done and exceeded All my expectations I am so grateful if I ever need service in the future or I'm going to buy a new car I'm definitely going there I have been telling everyone about Gordie Boucher Ford in West Bend More

by Dave Anderson Verified Customer Verified Customer

Report | Print

This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will also rent you a car from right there if needed or offer a complimentary ride home and pick up when car is ready More

by huntfinancialplan Verified Customer Verified Customer

Report | Print

Totally did not live up to my expectations in more ways than none! Poor communication on their part. than none! Poor communication on their part. More

by SMYRHUM.MARSH Verified Customer Verified Customer

Report | Print

Always friendly and professional. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. I can arrive 15 - 20min early and work remotely in their customer waiting area with Free Wi-Fi. Complimentary coffee and snacks. Great experience. More

by JEFF.TRUNK Verified Customer Verified Customer

Report | Print

Service department was knowledgeable and efficient. Easy in and out appointment. Customer service was super polite! Highly recommend! Easy in and out appointment. Customer service was super polite! Highly recommend! More

by Judygeldnich Verified Customer Verified Customer

Report | Print

Great communication from start to finish. Did a great job explaining what was going on. Everyone is very friendly! Did a great job explaining what was going on. Everyone is very friendly! More

by smbuske Verified Customer Verified Customer

Report | Print

Efficient. Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar Pleasant. Good communication. Work is done on time as per scheduled appointment on my calendar More

by SHAEUSER Verified Customer Verified Customer

Report | Print