Joseph Hohmann

Thorough job. Great management and service in the service department. Convenient to drop off and get a ride to and from work. Great management and service in the service department. Convenient to drop off and get a ride to and from work. More

by jadefire54 Verified Customer Verified Customer

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Great communication on the service & recall issue with my car. Jacob & Joe & Monica all followed through on the process to get my car back on the road. car. Jacob & Joe & Monica all followed through on the process to get my car back on the road. More

by PATTYMFAUL Verified Customer Verified Customer

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Did not fix the oil leak and had it for almost 2 days without a loaner. Ford Motor now has a case on this on going issue without a loaner. Ford Motor now has a case on this on going issue More

by ANDYMANEY Verified Customer Verified Customer

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Kim and Service was awesome! Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service Made sure to listen well when I was explaining the issues I had and insured that what I wanted fixed was taken care of. She also made sure my service hours were looked at and helped with a coupon that I forgot. The tax in the shop fix the car perfectly and I drove away happy. More

by BryanJenz Verified Customer Verified Customer

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I had originally given a 1 star rating based on poor customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I customer service and the issue with my vehicle was not supported well. Gordie Boucher did fix everything and worked with me on getting it resolved. I would have given this a 5 star rating since everything is good now but I was the one that still had to call 2 or 3 times to follow up on the situation. I appreciate everything they did getting my vehicle taken care of and hope to have good experiences going forward with them as they are a very capable buisness. More

by Jordan86 Verified Customer Verified Customer

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The entire staff was extremely helpful when we had car trouble. They immediately jumped into action and made it all right! trouble. They immediately jumped into action and made it all right! More

by GINA LUKASZEWICZ Verified Customer Verified Customer

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They always do a great job with my vehicles and let me know what is going on each step of the way. know what is going on each step of the way. More

by Josh D Verified Customer Verified Customer

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I am very thankful for Tyler the service writer and Joe the service manager they were so wonderful and went above and beyond what anyone would have normally done and exceeded All my expectations I am so gr the service manager they were so wonderful and went above and beyond what anyone would have normally done and exceeded All my expectations I am so grateful if I ever need service in the future or I'm going to buy a new car I'm definitely going there I have been telling everyone about Gordie Boucher Ford in West Bend More

by Dave Anderson Verified Customer Verified Customer

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This dealership I go out of my way to get service. They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will They have great customer service, refreshments and snacks while you wait and a very nice work area or relax area with TV, your choice. They will also rent you a car from right there if needed or offer a complimentary ride home and pick up when car is ready More

by huntfinancialplan Verified Customer Verified Customer

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Totally did not live up to my expectations in more ways than none! Poor communication on their part. than none! Poor communication on their part. More

by SMYRHUM.MARSH Verified Customer Verified Customer

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