Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 5

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,003 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs

Industry Experience

45 yrs

Specialties & Trainings

Cadillac Certified

4.8

1,003 Reviews

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1003 Reviews of Joseph Mistretta

December 28, 2023

Dealership Rating
Employee Rating

This is my 5th Caddy leased from Sarant and Dom has been great each time! Really smooth, professional, and most importantly everyone from the singing receptionist (beautiful person and a voice to match), sa More

by Nygfenatic
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo, Vic Castagna, Tony DiGuiseppe , Gerson Maldonado

Dec 28, 2023

Sarant Cadillac responded

Thank you for taking the time to leave this review. Your satisfaction is important to us, so we truly appreciate this feedback. Please don't hesitate to reach out if there's anything more we can do for you.

December 23, 2023

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Absolutely the best service dept. Showed up and had no appt but needed an oil change quick. Only thing they said was don't worry we will make it happen. and by god they did and did it More

by Camel70
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Dec 28, 2023

Sarant Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2023

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This was the third car we leased from Sarant. Dealing with salesman Bill Reale is alway a great experience. More

by COYOTESTUDIOS
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Recommend Dealer
Yes
Dec 21, 2023

Sarant Cadillac responded

Thank you, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 20, 2023

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Great service! Brought my truck in for oil change and tire rotation and was in and out. More

by spahn76
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco, Sean Munro , Gerson Maldonado

Dec 20, 2023

Sarant Cadillac responded

We're thrilled to hear your service visit was quick, easy and enjoyable! Thanks for the great review.

December 20, 2023

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He is great person very helpful i would recommend my friends to this dealership hope they will keep up the good work More

by sikandar_awan
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Recommend Dealer
Yes
Dec 20, 2023

Sarant Cadillac responded

We appreciate the recommendation more than you know! Thank you so much for the wonderful review and we look forward to working with you again in the future.

December 07, 2023

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I love this dealership the show hospitality how they can help you or not they will find some one who can help you out with any problems that you may have More

by ksanford9699
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco, Sean Munro , Gerson Maldonado

Dec 08, 2023

Sarant Cadillac responded

Thank you for your positive review! We strive to provide excellent hospitality and assistance to all our customers. We appreciate your feedback and hope to continue exceeding your expectations in the future.

December 06, 2023

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Great service. Great greeting.car was ready in short time. I was on my way in know time. More

by DANDIVE02
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Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe, Kevin Falco, Sean Munro , Gerson Maldonado

Dec 07, 2023

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team during your recent visit!

December 02, 2023

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Always a great experience at Sarant Cadillac. Antonio and John Nassour in Sales to Joe Mistretta and the service department just a terrific dealership. More

by Ted Mac
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado

Dec 04, 2023

Sarant Cadillac responded

Ted, we're thrilled to hear you had another wonderful visit with the Sarant team. Thanks so much for taking the time to leave us a great review. We appreciate you!

November 26, 2023

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Antonio and his team are second to none. When you are there for service or buying or leasing a car you don’t feel like you are at a car dealership you feel like you are visiting family. Sara More

by ssagonas
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Recommend Dealer
Yes
Nov 27, 2023

Sarant Cadillac responded

Wow! Thank you so much for all the kind remarks to our team at Sarant Cadillac! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again.

Nov 27, 2023

ssagonas responded

We will see you soon to pick up our CT4 when it comes in to add to the family.

November 22, 2023

Dealership Rating
Employee Rating

It was after 4pm and I realized my inspection was due. I called Sarant Cadillac’s Service Department for an appointment. The receptionist. Audriana Informed me should could arrange an immediate appointmen More

by Ken D
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gerson Maldonado, Adriana-Dave-Gerson Maldonado- Joe Mistretta

Nov 22, 2023

Sarant Cadillac responded

Thank you for taking the time to share your experience! We appreciate you highlighting everyone on our team who helped you out during your inspection visit. Thank you again for your kind words, and we look forward to serving you again in the future!

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