Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 61

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,005 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 1 mo

Industry Experience

45 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

4.8

1,005 Reviews

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1005 Reviews of Joseph Mistretta

July 11, 2020

Dealership Rating
Employee Rating

service of car very professional . They said it would take an hour , It took an hour. very knowledgable. explained in detail the procedure and when completed , showe More

by BOB.SMITH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Abe Kolat, Maurice Pereira

Jul 15, 2020

Sarant Cadillac responded

Thank you for telling us how we are doing! We’re happy to hear that our service team took great care of you! If you ever need help in the future, we’re always happy to do so!

July 11, 2020

Dealership Rating
Employee Rating

Sarant is wonderful I highly reccomend Sarant for any of your GM vehicle needs. Joe Mistretta has been servicing my Cadillacs for 20 years. Again, I cannot say enough goo More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2020

Sarant Cadillac responded

Thank you for your recommendation and kind words about Joe and the team here at Sarant Cadillac! Joe will appreciate the shout out! We value your business and look forward to seeing you on your next visit!

July 11, 2020

Dealership Rating
Employee Rating

As always I was treated like a king. Maurice my service advisor is the best. I got right in and out. Loaner car was spotless More

by ma4utopia
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Jul 15, 2020

Sarant Cadillac responded

Thanks for the wonderful feedback! Maurice is a great asset to our team and was more than happy to help. Let us know how we can help with any future car or service needs you may have!

July 09, 2020

Dealership Rating
Employee Rating

Servicing, Oil Change and Repair of Gas Gage Always excellent service at the desk and with my service consultant, Joe Mistretta. My rating is a solid 10! The servicing is made as convenient as More

by WINECHOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Teresa Gunshinan

Jul 13, 2020

Sarant Cadillac responded

Thank you so much for your feedback on Joe and the team! We're happy to hear that your experience with us was a solid 10! We do our best to create the best and most convenient service experience around. Thank you again for your review, and we hope you have an excellent day!

July 08, 2020

Dealership Rating
Employee Rating

Service Your service department is second to none. We have been coming back year after year since 1986, that should say it all and it does. More

by THEVETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2020

Sarant Cadillac responded

We love hearing from our happy and loyal customers! Thank you so much for the kind review. Please let us know if we can do anything else for you. We look forward to working with you again soon!

July 01, 2020

Dealership Rating
Employee Rating

Service Department The service experience was a wonderful one..The staff member are always kind and courteous even in this pandemic the surroundings where well kept,Sani More

by revderrickfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Maurice Pereira

Jul 06, 2020

Sarant Cadillac responded

Thank you so much for the wonderful rating! It's great to hear that you were provided with an excellent experience by our service team and we look forward to working with you again in the future!

June 29, 2020

Dealership Rating
Employee Rating

Very professional and caring During this time of great concern during the COVID-19 pandemic, Sarant handles the customers in the most professional and caring manner. Understandin More

by broe9652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2020

Sarant Cadillac responded

Thank you for your 5-star rating! We appreciate hearing our efforts have not gone unnoticed especially during these difficult times. We look forward to working with you again.

June 26, 2020

Dealership Rating
Employee Rating

LOVE SARANT I am so happy and have no complaints dealing with this dealership! I was very nervous coming from a terrible dealership in the past but they have far More

by KWEINMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Jun 30, 2020

Sarant Cadillac responded

Thank you for your 5-star rating! We love to hear that we were able to exceed your expectations. We look forward to working with you in the future.

June 25, 2020

Dealership Rating
Employee Rating

Replacement piece still not satisfactory I had requested replacement trim pieces on both sides as the ends of them were separating from the body of the car. On the first visit the wrong piec More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2020

Sarant Cadillac responded

Nicholas, Thank you for your feedback. We apologize for any inconvenience you experienced, and would like to learn more about your experience. Please contact Teresa Gunshinan at 516-293-5000 at your earliest convenience. Thank you .

June 25, 2020

Dealership Rating
Employee Rating

Delivered Everything they promised me, they delivered. Antonio found the exact vehicle I wanted ,in the color I wanted, at the price I was able to pay.This is m More

by skanyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2020

Sarant Cadillac responded

Thank you for your 5-star rating and your loyalty to Sarant Cadillac! We're happy to hear everything went smoothly and we look forward to working with you again.

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