Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 61

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

March 11, 2021

Dealership Rating
Employee Rating

Been a customer since 1986, between the car itself, the service department and the professional sales reps there is no reason to look any further. More

by THEVETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2021

Sarant Cadillac responded

Thank you for your 5-star feedback! We always strive to put our customers first with top-notch service, and it's been a pleasure serving you through the years. We appreciate your continued business with us and look forward to working with you again soon!

March 04, 2021

Dealership Rating
Employee Rating

After diagnoses,Tony said a specific car repair was needed and once fixed the same problem still happened or it was poorly completed. Finally, I went to the other cadillac dealer, After paid($170.60) f More

by ary_colon
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Tony DiGuiseppe

Mar 05, 2021

Sarant Cadillac responded

Thank you for sharing this candid feedback with our team. Please know our team takes customer care extremely seriously and because of that, we want to make sure we are able to personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our Service Director, Joe Mistretta, at (516) 473-0925.

March 04, 2021

Dealership Rating
Employee Rating

The service department is great. Joe and Charlie are always there to help. Wonderful people they are attentive,and don’t they know the Cadillac product More

by JTUCCISR@OPTONLINE.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Sarant Cadillac responded

Thank you for this exceptional feedback on Joe, Charlie, and our staff at Sarant Cadillac. We'll gladly share these kind words with Joe and Charlie. Thank you for continuing to choose Sarant Cadillac, and we look forward to working with you again.

March 02, 2021

Dealership Rating
Employee Rating

GREAT PEOPLE TO DEAL WITH ALWAYS HAVE THE CUSTOMERS NEEDS FIRST WILL ALWAY'S GO TO SARANT FOR ALL MY VECHICLE NEEDS DEALING WITH TOMM Y S IS ALWAY'S A PLEASURE TO DEAL WITH More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Sarant Cadillac responded

This is great to hear! We will be sure to pass your compliment on to Tommy - he is an asset to our team! We appreciate your continued business and we look forward to your next visit! See you soon!

March 02, 2021

Dealership Rating
Employee Rating

Your service people were very professional and courteous Your service people were very professional and courteous and they are the reason I have my car serviced at Sarant They are an asset to your dealer More

by Len
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Mar 04, 2021

Sarant Cadillac responded

You're right, our service team members are an asset to our dealership! We're glad you agree with us, Len! We appreciate you sharing your feedback and we look forward to your next service visit!

February 27, 2021

Dealership Rating
Employee Rating

Very happy with the fast friendly service I received. Joseph Mistretta and his team really try to go above and beyond for their customers! Keep up the great work!! More

by NANNYONTHENET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Sarant Cadillac responded

Thank you for the 5-star rating and shout-out for Joseph! We look forward to working with you again.

February 27, 2021

Dealership Rating
Employee Rating

Excellent 👍customer service. Very respectful and kind with understanding what the customer wants. Very clean and organized. Also has good coffee to to begin with. More

by PILGRIMMRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2021

Sarant Cadillac responded

Thank you for the 5-star rating! We're glad you enjoyed the coffee and look forward to working with you again.

February 24, 2021

Dealership Rating
Employee Rating

As always the service department is excellent ,appointments are scheduled with convenient times when requested and keeps us coming back for a new car from Sarant More

by WCARDINALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Feb 26, 2021

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle! We strive to make every visit to our service department as quick and efficient as possible. Please let us know how we can continue to help with your car and service needs!

February 24, 2021

Dealership Rating
Employee Rating

Wonderful dealership with amazing staff that make you feel like family! I would highly recommend this dealership for buying and servicing your car! The staff always goes above and beyond! More

by Constance L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Maurice Pereira

Feb 26, 2021

Sarant Cadillac responded

Thank you for your kind words about our staff! We're glad to see your experience with us was worth 5 stars. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

February 23, 2021

Dealership Rating
Employee Rating

The service as normal was great, I brought vehicle in after snow storm and vehicle was taken and oil change etc done in very quick and efficient manor. Extreamly happy as always. Keep up the good work. More

by JSALOMANCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Feb 25, 2021

Sarant Cadillac responded

Thank you so much for the kind words. We're happy to hear your time with our service team was pleasant and timely. We look forward to working with you again to provide you a full 5-star experience.

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