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Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
100 Reviews
4.8

100 Reviews

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100 Reviews of Josh Chernault

February 07, 2026

Dealership Rating
Employee Rating

My was stolen and no one informed me until I was ready to pick up my car. More

by jimmyswife_19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Howard , Tom and Eric

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February 06, 2026

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Employee Rating

Always great service team members are very helpful and respectful I love the white marsh location More

by aroncarter1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Nick Chapman, Courtney Krause, Thomas Howard

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February 06, 2026

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Employee Rating

Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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January 27, 2026

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Employee Rating

It’s always a pleasure dealing with your staff. They are always helpful. I always feel my car is in good hands with Corvette Specialist! It’s been awesome through the years😊😊😊😊😊😊😊😊😊😊😊 More

by kersidrathompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Kelly Paris, Dan Hasselberger, Mark Schneider, Maria Taliano, Jerry Morreale, Nick Chapman, Courtney Krause , There was the Man in finance dept. He was so helpful and kind. He gave me a model corvette ! I am so sorry I do not know his name!

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Jan 30, 2026

Koons White Marsh Chevrolet responded

kersidrathompson, we are delighted to see this rating! Have a great day!

January 27, 2026

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Employee Rating

Joshua was very helpful including checking with GM to get a sensor replaced out of warranty. More

by pkulpin
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2026

Koons White Marsh Chevrolet responded

Hi pkulpin, thanks so much for rating us so high! Be safe on the road!

January 23, 2026

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Employee Rating

service was amazing as always , staff knew my needs and worked with me. this is why my whole family buys here More

by Johne123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 22, 2026

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Josh an the technician took care of my needs and in diagnosing the correct problems More

by Phoenix8.storm
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 20, 2026

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Josh was very professional and courteous. Because of car Shield my car took 3 weeks plus. More

by crystal.aye
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Crystal Aye

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Jan 24, 2026

Koons White Marsh Chevrolet responded

Hi Ms. Aye, thank you for your feedback. I’m glad to hear that Josh was professional and courteous, but I sincerely apologize for the delay of over three weeks with your car. We are committed to providing reliable service and will work on improving our processes to ensure a more efficient experience in the future. We appreciate your trust and hope to serve you better next time. Sincerely, Christian Stark, Customer Relations Manager 410-931-8600 ext 27145

January 19, 2026

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Employee Rating

Had my 2024 equinox serviced. Everything went smoothly, from the estimate to delivery. So good, we got 4 tires too! Thanks to Joshua, service advisor, highly recommend! More

by renied1958
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 16, 2026

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Great place ! Showed up at my appointment time, to have my 5,000 mile first service done. They were polite, and informative, the whole process took no more than a More

by dave91004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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