Josh Cousino | Page 3

I so appreciate the vibe - very helpful with an absence of the usual aggressive approach to sealing a deal of the usual aggressive approach to sealing a deal More

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Joe Mount was amazing to work with. I felt Joe had actually listened to my priorities in a vehicle and did not go outside my wants. He even took it an extra step to explain his mentalit I felt Joe had actually listened to my priorities in a vehicle and did not go outside my wants. He even took it an extra step to explain his mentality and gameplan on how we would find something I needed and in a range i could afford. Joe is extremely friendly, attentive, and a transparent person. I will be recommending Joe Mount to anyone who is interested in a vehicle through Heritage Toyota More

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Frankie was very friendly and knowledgeable and communicated great over the course of our transaction. communicated great over the course of our transaction. More

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Frankie took good care of us, and we'd purchase a vehicle from him again without hesitation! He was also quick to take care of all the car buying details. from him again without hesitation! He was also quick to take care of all the car buying details. More

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My husband and I purchased a certified used Camry from Seth recently. It was a vehicle that had come from a lease. It took a couple of weeks to both have the dealership clean it up and get the title back, Seth recently. It was a vehicle that had come from a lease. It took a couple of weeks to both have the dealership clean it up and get the title back, however, Seth kept in touch frequently to keep us informed. Seth was very personable, helpful, and knowledgeable. Although he knows we tend to keep our vehicles for a long time, I would be happy to refer friends to him. The dealership was very easy to work with, the process was simple. More

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I had a great experience at Toyota Dealership, located in South Burlington, VT. The sale's person, Jim Ellis, has been very friendly, professional, courteous, and efficient in processing my purchase of the n South Burlington, VT. The sale's person, Jim Ellis, has been very friendly, professional, courteous, and efficient in processing my purchase of the new Toyota RAV4. Jim has been in constant contact with me through this purchasing process and always went above and beyond to provide me with all the information that I needed to make this purchasing experience as good as possible. On any given day, I would refer Jim to my friends and family members as the go to person for making any car purchase here at Toyota Heritage in South Burlington, VT. I would also like to thank Joe Agresti and Josh Cousino for their help and cooperation through this purchasing process. Looking forward to work with this team in near future again !! More

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I’ve dealt with Heritage in the past and I’m glad to be back after buying my new SUV. I don’t like to mess around when getting a new car, I like to buy a vehicle that day and leave with it. Everyone was back after buying my new SUV. I don’t like to mess around when getting a new car, I like to buy a vehicle that day and leave with it. Everyone was so nice and helpful in getting me in my new car with a payment I was looking for. Matt was wonderful and personable. I love my new SUV! Thanks again for all the help and information. More

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Our car buying journey started in May of 2022 when we visited Heritage Toyota and spoke to Josh Cousino and Casey Morrow about a Highlander Hybrid. February 1, 2023 we drove out with our new 2023 Highl visited Heritage Toyota and spoke to Josh Cousino and Casey Morrow about a Highlander Hybrid. February 1, 2023 we drove out with our new 2023 Highlander Hybrid. Between May of 2022 and Feb of 2023, Casey would keep us informed of our status on the long list that we were on for this particular vehicle. When the time came to finally purchase that vehicle, my husband had many questions about financing options and Casey would relay those questions to finance and get right back to us with answers.....and we had MANY questions!!! The day we picked the vehicle up we were greeted by Josh and then Casey spent a lot of time going over the car. Rob Ploof also spent considerable time explaining the financing and the many options. We never felt pressured and always felt we were being listened to. Thank you to those three folks that were part of our car buying experience at Heritage Toyota. We highly recommend this dealership. If there is one thing that could be improved it might be the ease of scanning documents to send to customers and to be able to send those scanned images to more than one email address without having to rescan. My husband and I both wanted to receive that information, but it seems the program only allows one email address to be entered in.....perhaps this is something that could be looked into so that the sales person doesn't have to rescan to send that same information to another email. Basically if there are two people in the same household that want the information, the staff should be able to "reply all" to send that information. More

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I traded in my current leased Tacoma for a new one and the dealership and Matt Messenger did a great job! They were accommodating and did whatever they could to make my experience a good one. Thank you! the dealership and Matt Messenger did a great job! They were accommodating and did whatever they could to make my experience a good one. Thank you! More

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When I met Jason, I felt like I was sitting across from a friend immediately. Jason helped me feel at ease on waiting for an extended period for my new Tundra to arrive, always keeping me in the loop and che friend immediately. Jason helped me feel at ease on waiting for an extended period for my new Tundra to arrive, always keeping me in the loop and checking in from time to time to provide updates on the status of production. I have leased 5 or 6 trucks from Heritage Toyota over the years and each of those experiences have been excellent and the ongoing customer service I have and continue to receive is second to none. My most recent experience working with Jason has been nothing but positive and I would highly recommend his services to any family, friend or colleague who is looking to purchase or lease a vehicle. I look forward to carrying on a professional relationship with Jason on my new purchase. More

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