Josh Lozier | Page 26

GOOD SERVICES , GOOD PEOPLE, CLEAN PLACE, KEEP IT UP THANK THANK More

by ROSIEROBERSON10 Verified Customer Verified Customer

Helpful 0

Report | Print

The staff treat me very professional and courteous. Always sincere Always sincere More

by ROBERTV.YBARRA Verified Customer Verified Customer

Helpful 0

Report | Print

They were prompt, nice and kept me informed about what was going on with my car. Great service as usual. was going on with my car. Great service as usual. More

by ZIEGY_M Verified Customer Verified Customer

Helpful 0

Report | Print

Never got a call back. Still trying to schedule an appointment. Will never buy a car here again!! appointment. Will never buy a car here again!! More

by JCagiano Verified Customer Verified Customer

Helpful 0

Report | Print

excellence service kept me up to date. walked me to my vehicle. vehicle. More

by BONNIEMATTHIS Verified Customer Verified Customer

Helpful 0

Report | Print

Great service as promised , on time , car washed , ride home and ride back provided while car was serviced . Work guaranteed . Clean waiting area, snacks and water provided. home and ride back provided while car was serviced . Work guaranteed . Clean waiting area, snacks and water provided. More

by JKM424TX Verified Customer Verified Customer

Helpful 0

Report | Print

Always communicative and accurate about wait times, costs and genuinely concerned about customer service. Nice people to do business with. Look forward to my next visit. and genuinely concerned about customer service. Nice people to do business with. Look forward to my next visit. More

by MBECK5 Verified Customer Verified Customer

Helpful 0

Report | Print

Great staff, very friendly, makes feel welcomed and super comfortable comfortable More

by IRENE_201110 Verified Customer Verified Customer

Helpful 0

Report | Print

South west Kia Service has always been ON POINT... I have owned several Kia's and the Service received outstanding. I have and contiue to recommend Southwest Kia owned several Kia's and the Service received outstanding. I have and contiue to recommend Southwest Kia More

by NGAIRE.STIBBENS Verified Customer Verified Customer

Helpful 0

Report | Print

On April 22nd my daughter was contact via email by Sales Manager Kevin Baker offering a deal on trading in her 2017 Kia Sportage. I inquire by email about the deal and was contact by phone by a salesman na Manager Kevin Baker offering a deal on trading in her 2017 Kia Sportage. I inquire by email about the deal and was contact by phone by a salesman named Rosco Korngut. He stated the offer that was sent was legit. $3639 in equity would be used for down payment, $5000 off, $10,773 trade in value @ 1.9% interest bringing the price for a 2021 Kia Sportage to $25,565. Sounded like a good deal right? Asked Rosco if the 2021 will have same features as the 2017, (leather, heated seats……) Rosco stated he had the exact car on his lot right now, same feature, “nothing more, nothing less”. Rosco went on to state the offer ends April 30. Based on the fact they had the exact car my daughter wanted, and the printed offer was valid, I took off work the next day and my daughter and I drove to Dallas. Rosco stated he would have the car waiting up front when we arrived. Upon arrival it became apparent the vehicle he had “waiting” was not the White Kia Sportage we had discussed. It a different color with all sorts of added upgrades. They immediately stated they had White Sportage’s at other locations. As we waited, the price that was presented had changed drastically. After several hours of failure to locate a White Kia Sportage, which we drove from Austin to buy, we decided to leave. It was clearly a “bait and switch” scenario we got sucked into. The following day we visited a Kia dealership in Austin and presented the offer for their opinion. The Austin dealer ship shook their heads and stated the offer was ridicules and was just a ploy to get us there. Further stating this was not the first time they have heard of this dealership doing the same thing. I ended up purchasing a top of the line Nissan Rogue that same day. More

Helpful 0

Report | Print