Josh Stringer | Page 13

Outstanding in every way The best car-buying experience I've ever had, by far. Like most people, I am sceptical of car dealers, but Crews Subaru changed y opinion. Every sin The best car-buying experience I've ever had, by far. Like most people, I am sceptical of car dealers, but Crews Subaru changed y opinion. Every single person with whom I dealt , including those servicing the website, was professional, knowledgeable & a pleasure to work with. No pressure, no rush, just good quality individuals. I highly recommend this dealership & its staff. More

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A+ Sales @ Crews Subaru of Charleston I have been going to Crews Subaru of Charleston for about seven years now (since they opened). This purchase of an 18 Crosstrek was my fifth subaru, I have been going to Crews Subaru of Charleston for about seven years now (since they opened). This purchase of an 18 Crosstrek was my fifth subaru, and my fourth from Crews. All I can say is the staff there are amazing, and try to work with you through every step. While very attentive, they are also personable and responsible. More

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Great car buying experience!! We were planning on purchasing an Outback, but were undecided whether or not to go with the 2017 or 2018. Our salesman, Rhett Crull, really helped us We were planning on purchasing an Outback, but were undecided whether or not to go with the 2017 or 2018. Our salesman, Rhett Crull, really helped us to understand the differences between them, and during a great test drive, demonstrated all of the awesome features of the 2018. He is so knowledgeable! Although we felt no pressure to buy, we loved the car and decided to purchase. It was late in the day, but our loan paperwork was processed quickly and we were able to drive the car home that evening! The whole experience was professional. We are grateful to Rhett, Josh, and Pam for making the process so efficient and painless!! More

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Pleasant experience! Came in just to look and left with a brand new 2017 Impreza Subaru. Everyone friendly, efficient and knowledgeable. Thanks for a great experience! Wil Came in just to look and left with a brand new 2017 Impreza Subaru. Everyone friendly, efficient and knowledgeable. Thanks for a great experience! Will definitely spread the word. More

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Loving my 2017 Subaru Outback! After months of researching vehicles, I decided that a 2017 Subaru Outback would be the perfect vehicle for my needs. In early August, I visited Crews After months of researching vehicles, I decided that a 2017 Subaru Outback would be the perfect vehicle for my needs. In early August, I visited Crews Subaru and took an Outback on a test drive with Robert (in sales). Robert was helpful during the test drive and was able to explain all of the ‘bells and whistles’ to me. I test drove the 4-cyl and the 6-cyl versions of the Outback. I went home that night, looks at Crews Subaru’s inventory online for the various Outbacks on the lot, and went back the next day to purchase. The next morning, I supplied Robert with the VIN of my specific Subaru Outback on the lot that had everything I wanted in it. SALES: The process of purchasing my vehicle was relatively painless. I was able to negotiate a fair price with Robert and Josh, the sales manager. Also, extended warranty options were explained to me, and I chose to purchase an extended warranty. TRADE: I was disappointed that Jerry, the used car manager, offered me 50% of Kelley Blue Book value for my potential Jeep trade. While I understand that they do need to make a profit off of my potential trade, there was no reason to offer 50% of KBB. Had I been offered even 75% of KBB value, I probably would have traded to avoid the hassle of selling my car. I chose to keep my Jeep; I sold it a week later on Craigslist for 99% of KBB value. Jerry’s lowballing of my potential trade FINANCE: Finance was quite easy. I believe my finance manager’s name was Al. He was kind, knowledgeable, and utilized a super-cool touchscreen table for the signing of all documents. Jason, the service manager, introduced himself to me before I left. SERVICE: There was a small cosmetic issue with my new Outback, so I made an appointment with service to replace the part. I came back a few days later for this service, bringing my Labrador with me as we were headed to the vet next. My dog is sweet and smart but also large, drooly, and shedding. While my dog and I waited in the customer service lounge, several employees came over to pet her, refill her water bowl, and offer her treats. I appreciated the dog-friendly atmosphere, although I felt guilty about getting her hair and drool on the floor (she’s a messy drinker). While I have only had a week of experience with Crews Subaru’s sales, finance, and service departments, all is well thus far. The 2017 Outback, of course, is fantastic. More

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Never Been Better I've purchased my fair share of cars of the years, and I have never had a better experience than I did at Crew Subaru. Robert and Josh were an absolut I've purchased my fair share of cars of the years, and I have never had a better experience than I did at Crew Subaru. Robert and Josh were an absolute pleasure to work with, and I can't say enough good things about them. Most people associate car buying with pain, but we actually had FUN with our experience. A+++, you guys rock! More

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Fantastic team. Crews does it right. No wasted time or hidden information when buying a care here. This was our 3rd, and we will be back to see Josh, Scott, and the Crews does it right. No wasted time or hidden information when buying a care here. This was our 3rd, and we will be back to see Josh, Scott, and the rest of the team. More

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Another awesome experience at "The Subie Store"! Wow, so many to praise...I'll start with the Service Ctr: Doug definitely left me feeling like my 2010 Forester was going to be well taken care of and Wow, so many to praise...I'll start with the Service Ctr: Doug definitely left me feeling like my 2010 Forester was going to be well taken care of and it was. I returned a week later for something I was only curious about and Matt just went above and beyond in addressing that (kudos also to Thomas on the Mx floor). Now, on to Sales: Josh and Millet...bottom line, if you don't already have your favorites in Sales definitely see them. They represent the brand and the dealership with the highest marks in my opinion. Miss Linda led us right to our newest Forester online and Miss Pam helped us drive it away! Glad to be part of the Subie family. Thanks, guys. All fives! More

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No Nonsense - Direct - Outstanding service Throughout! Very flexible to my schedule. Had test drive cars ready to view and drive. Asked about my needs and showed me what I wanted - Not what they wanted to Very flexible to my schedule. Had test drive cars ready to view and drive. Asked about my needs and showed me what I wanted - Not what they wanted to sell. Complete customer service from Sales person, management, on line assistance and financing. Very positive outcome and Customer is satisfied! More

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Didn't expect to leave in a new car! Quick, efficient, and actually fun. We went in just to look at options for when our lease expires (in two months) and drove off in a new Forester. Eas Quick, efficient, and actually fun. We went in just to look at options for when our lease expires (in two months) and drove off in a new Forester. Easiest transaction we've ever experienced and it's our fifth Subaru lease. More

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