Justice Goodner | Page 56

Purchasing a new car is normally an ordeal but dealing with Cleveland Toyota was a pleasure! I found the SUV I wanted on line and called the dealership. Ashley in Internet sales was SO helpful! By Fri with Cleveland Toyota was a pleasure! I found the SUV I wanted on line and called the dealership. Ashley in Internet sales was SO helpful! By Friday afternoon, she had prepared very reasonable quotes for me. The quotes impressed me enough that on Saturday, I made the 90 mile trip to Cleveland to test drive the cars. After being greeted warmly at reception, I was introduced to Austin, my salesman, who went on the test drives with me and answered every single question, no matter how trivial, I had. Austin truly knows his product! Next, I met with Shane, the Sales Manager who had prepared the awesome quotes. After going through all the details with him, my decision was easy to make. All that was left to do was meeting with Justice in finance. I appreciate that Justice explained everything to me but didn’t once make me feel pressure to purchase extras. It was all up to me. Best of all, Austin made the 180 mile round trip to deliver my 2020 Toyota Hybrid Highlander to me on Monday! Service was exceptional and I LOVE my new Toyota!!! I totally recommend Toyota of Cleveland! More

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Everyone was very nice and approachable. It is a clean and comfortable environment. We had a very good experience here, and will definitely recommend to anyone looking to buy Toyota in our area. and comfortable environment. We had a very good experience here, and will definitely recommend to anyone looking to buy Toyota in our area. More

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Everyone that helped us were very polite and helpful. I would definitely recommend this dealership to my friends and family! We worked with gregg to find our perfect car! Gregg and Justice were both amazin would definitely recommend this dealership to my friends and family! We worked with gregg to find our perfect car! Gregg and Justice were both amazing! More

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This was my first time buying a suv from Toyota of Cleveland. Demetrius Beasley was courteous and very helpful throughout the whole process. He answered any and all questions that I had. The entire st Cleveland. Demetrius Beasley was courteous and very helpful throughout the whole process. He answered any and all questions that I had. The entire staff made me feel comfortable and not pressured into buying just any suv. Excellent buying experience hands down. We will be back for another vehicle soon. More

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Alfred was awesome... made the whole process easy as pie. He listened to what I needed and wanted and took great care to help me make it happen! Best experience ever! Thank you Alfred! He listened to what I needed and wanted and took great care to help me make it happen! Best experience ever! Thank you Alfred! More

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Service was AMAZING!!! The dealership had pizza and donuts for the customers!! My children were welcomed and treated with the upmost respect as was myself! donuts for the customers!! My children were welcomed and treated with the upmost respect as was myself! More

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Worked with Damon to get my wife in her dream car of a 2019 Ford Expedition. The car was price better than any other one we seen in a 50-75 mile radius. Justice and Shane were very helpful in working the 2019 Ford Expedition. The car was price better than any other one we seen in a 50-75 mile radius. Justice and Shane were very helpful in working the deal on the back end. I would recommend Damon for any future sales. He went beyond what we expected. More

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Alfred Odister was fantastic! He was knowledgeable, honest, and friendly. We do look forward to doing business with him again in February- Amber and Johnson honest, and friendly. We do look forward to doing business with him again in February- Amber and Johnson More

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Best experience while buying a vehicle! I drove in to look at the Tacoma that was listed online. Russell met me outside and within 5 minutes we were test driving the vehicle. I had a 2018 Si I drove in to look at the Tacoma that was listed online. Russell met me outside and within 5 minutes we were test driving the vehicle. I had a 2018 Silverado I wanted to "trade in" and it was appraised while we were on the test drive. Within an hour or less I had a fair offer on the Silverado and was beginning the process of purchasing the Tacoma. Russell stayed with me through the process from beginning to end. Justice took care of the financing. I felt at ease and I could trust Justice upon first meeting him. That meant a lot because my previous experience at another dealership left me wondering what had happened to the good people of the world. Apparently, they have been employed by Toyota of Cleveland. Thank you Russell and Justice for making a very difficult situation painless and restoring my faith! More

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Thank you Greg Bain for another awesome transaction. This was our 2nd purchase in a month and Greg never wavered from being patient and kind while waiting on a Tacoma to come in which seemed like weeks. He a was our 2nd purchase in a month and Greg never wavered from being patient and kind while waiting on a Tacoma to come in which seemed like weeks. He answered all of our questions while working things out for us and getting us in the trucks that were right for us. Even after our purchases he was always quick to answer our calls, text and visits to the dealership. Thanks Greg you are awesome and we will always recommend you to anyone looking for a vehicle new or used!! Thank you Justice for making the finance a smooth transaction. We know you are new at this position but you are doing a great job and we felt completely comfortable talking with you on our options. You are an honest no pressure guy. Also thanks Alfred for always greeting us with a nice smile and a big wave when we come onto the lot! We appreciate the kindness of all the staff! The Fox's More

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