Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
95 Reviews
4.4

95 Reviews

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95 Reviews of Justin Cottone

July 21, 2025

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Employee Rating

did not explain the price of anything beforehand! i did not know some of the things done were optional. came out with a $500 bill! More

by cllimbert3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

July 19, 2025

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Employee Rating

Listened to what we wanted, found it at another dealer and traded them for it. Easy to work with and convenient location More

by craigmokma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 09, 2025

Dealership Rating
Employee Rating

Always a pleasant experience at Toyota Direct. Justin kindly explained my service issues and the associated costs. The service center fixed my issues within a relatively short period of time, and More

by dhammakamala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 30, 2025

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Employee Rating

Employees are efficient and efficient! I don’t like you telling me how many words to write. More

by jsdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 11, 2025

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I had an oil change and it took less than 30 minutes, which was great because I was on my lunch hour. More

by ellness21
Recommend Dealer
Yes

June 10, 2025

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Employee Rating

i already wrote one previously, again, again again, again, again, again, again, again again, again More

by elstrohm
Service Price Transparency
Workmanship
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Recommend Dealer
No

June 10, 2025

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Employee Rating

Simply the best. Treat you like family. Always put the customer first. Best service in town. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

June 04, 2025

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Employee Rating

Justin was knowledgeable and helpful, offered to drop me off at nearby businesses to help fill the time while I waited for repair. Good guy, will be going back in the future. More

by kamper11.eu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 29, 2025

Dealership Rating
Employee Rating

Thanks for working me in on a busy Saturday afternoon. I had a flat tire due to a road hazard incident that ruined my tire. Going on a Memorial Day trip to northern Ohio i needed to get the tire replaced More

by dbacree
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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