Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.4
153 Reviews
4.4

153 Reviews

Write a Review

153 Reviews of Justin Cottone

March 23, 2026

Dealership Rating
Employee Rating

Thank you for getting me in an out service got me done in an hour really appreciate the team More

by theresacumberlander22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 19, 2026

Dealership Rating
Employee Rating

Good and professional work done. Friendly and hospitable environment. Will always recommend toyota to family, friends and colleagues. More

by ericay10th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 16, 2026

Dealership Rating
Employee Rating

Frustrating first I was told the inspection fee would be about $100 on phone then told at the dealer it was actually closer to $200. Then my info on the computer was a mess with my car listed under another More

by richstemen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

March 12, 2026

Dealership Rating
Employee Rating

Easy and efficient. Cares about the customers and has great quality service. Always will come back. More

by Jawkesh
Recommend Dealer
Yes
Mar 12, 2026

Toyota Direct responded

Thanks for the opportunity to service your car we look forward to your next visit.

March 10, 2026

Dealership Rating
Employee Rating

I had a wonderful 10k mile tune up! It was a very busy Saturday but the lobby was very comfortable with great seating options, plenty of drink options and hot popcorn! I made myself rig More

by mcatwell23
Recommend Dealer
Yes
Mar 13, 2026

Toyota Direct responded

Thank you for the feedback

March 08, 2026

Dealership Rating
Employee Rating

The service staff was kind ,helpful and fast. They explained everything being done in a clear manner. More

by marple6603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
Employee Rating

Went in for 15,000 mile oil change on 2024 Rav. Should not of been a charge. Was told I needed an alignment and tech quickly showed me the printout (car was barely a year old!). When I inquired how More

by Beagle_bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 02, 2026

Dealership Rating
Employee Rating

They always provide exceptional service. They treat you like family. I highly recommend. Simply the best. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 02, 2026

Dealership Rating
Employee Rating

They always provide exceptional service. They treat you like family. Simply the best. Highly recommend. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2026

Dealership Rating
Employee Rating

Isatou was kind and knowledgeable. She was always rerurned my calls promptly. Thank you for a great experience! More

by meljen79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (113 Vehicles)

new 2026 Toyota Tacoma car, priced at $44,005
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $54,498
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $40,446
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $32,204
2026 Toyota Camry
new
Ocean Gem exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $43,234
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive
new 2026 Toyota Camry car, priced at $35,743
2026 Toyota Camry
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive