Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
88 Reviews
4.4

88 Reviews

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88 Reviews of Justin Cottone

June 10, 2025

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Employee Rating

i already wrote one previously, again, again again, again, again, again, again, again again, again More

by elstrohm
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Recommend Dealer
No

June 04, 2025

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Justin was knowledgeable and helpful, offered to drop me off at nearby businesses to help fill the time while I waited for repair. Good guy, will be going back in the future. More

by kamper11.eu
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Recommend Dealer
Yes

May 29, 2025

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Thanks for working me in on a busy Saturday afternoon. I had a flat tire due to a road hazard incident that ruined my tire. Going on a Memorial Day trip to northern Ohio i needed to get the tire replaced More

by dbacree
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Workmanship
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Service Communication
Recommend Dealer
Yes

May 27, 2025

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Clean service and waiting area, good and thorough communication during the service. Up front pricing no surprises More

by sdjones55
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Recommend Dealer
Yes

May 24, 2025

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My experience was great. I was in and out of there in no time. Justine even went and brought my car around to me at the end. I appreciated that since it was raining. More

by cab5
Recommend Dealer
Yes

May 23, 2025

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Employee Rating

You have the wrong Emil and I’ve told you this many many times!!!! I’m not Judith!!! More

by pcockburn
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Recommend Dealer
No

May 23, 2025

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It was a very good experience. Thank you so much! I appreciate the opportunity to fill out this survey More

by jamalmohamud625
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Recommend Dealer
Yes

May 19, 2025

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Good, but wait was around 3 hrs and no follow up why so long await More

by IAMPEG2013
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Recommend Dealer
Yes

May 19, 2025

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Employee Rating

Convenience. Technician explains thing that must be done and things that can be done and its up to me to accept or decline. More

by radrey75
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Recommend Dealer
Yes

Other Employees Tagged: Ricky Deppen

May 15, 2025

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Employee Rating

sounded like justin was interested in actually looking at my tundra concerns, when he called to say he thinks its a common issue with the transmition. i asked him to drive it to make sure he was seeing my is More

by chriss.carb.shop
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
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