Justin Cottone

I brought my car in on Monday, February 2nd, and it required a return service. Emma, the technician I always use, was fantastic! She quickly took care of everything and ensured my car was running smoot required a return service. Emma, the technician I always use, was fantastic! She quickly took care of everything and ensured my car was running smoothly. I highly recommend her. More

by tiffanysims123 Verified Customer Verified Customer

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Very professional. They were interested in what I needed done and expressed exactly what other service my vehicle needed. I was only there for about an hour. They were interested in what I needed done and expressed exactly what other service my vehicle needed. I was only there for about an hour. More

by mchalm419 Verified Customer Verified Customer

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They have excellent service, perfect customer care and fast service too, they are the best. fast service too, they are the best. More

by Shema Muhoza Verified Customer Verified Customer

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Brought my brand new Truck in for wind noise and bed cover leak- neither were fixed after 2 trips to the dealer. Service said there is nothing they can do but I need to contact Toyota Corporate- keep i cover leak- neither were fixed after 2 trips to the dealer. Service said there is nothing they can do but I need to contact Toyota Corporate- keep in my this is a $74,000 truck that has 3,000 miles on it. The water is pouring through the bed cover but they told me that is to be expected. Even though I had a similar cover on my Ford truck that never leaked for over 8 years. Justin had timely updates and was pleasant but service did not fix any of the issues. More

by thomas.osif Verified Customer Verified Customer

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I had a noise issue and it did not get fixed, I think it got worse. I also have a bed cover that came with the truck and it is leaking very badly, I was told this is normal But it is really bad and I think got worse. I also have a bed cover that came with the truck and it is leaking very badly, I was told this is normal But it is really bad and I think it's defective. This is a $74,000 brand new truck and I expect these issues to be taken care of. I will say that Justin Cottone was very responsive and was easy to deal with. Now I just need my truck fixed. More

by thomas.osif Verified Customer Verified Customer

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Toyota Direct and Isatou provide the best service experience. They treat you like family and always exceed expectations. experience. They treat you like family and always exceed expectations. More

by jjrodock Verified Customer Verified Customer

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When getting service you are treated like family and servicing is always super speedy. Would recommend to any friends and family. servicing is always super speedy. Would recommend to any friends and family. More

by cbird Verified Customer Verified Customer

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Great Job, the team did was very responsive and took care of all the details of all the details More

by pwooster2003 Verified Customer Verified Customer

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Plenty of service times to accommodate people. The service rep was great. Only complaint was it took about twice as long for the service to get completed, and then they didn't even reset the mai The service rep was great. Only complaint was it took about twice as long for the service to get completed, and then they didn't even reset the maintenance light. Overall though I have found them to do good work though. More

by jamizer Verified Customer Verified Customer

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Both Parris and Justin were extremely helpful, informative, and kind. I love my services from Toyota Direct. informative, and kind. I love my services from Toyota Direct. More

by JLange614 Verified Customer Verified Customer

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