Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
123 Reviews
4.4

123 Reviews

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123 Reviews of Justin Cottone

November 26, 2025

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Employee Rating

Great experience . Justin was very informative and detailed in explaining the issues and recommending services. More

by v.isy
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Recommend Dealer
Yes

November 24, 2025

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Great service department, I have my car serviced only there. Prices are always very reasonable. More

by ronbaird
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Recommend Dealer
Yes

November 21, 2025

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Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
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Recommend Dealer
Yes

November 20, 2025

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Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
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Recommend Dealer
Yes

November 19, 2025

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Toyota Direct always delivers. They treat you like family. We purchase and service all of our vehicles at Toyota and Drive Direct. More

by jjrodock
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Recommend Dealer
Yes

November 17, 2025

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I have been going here for 15 years and now your prices are too high for labor. I will be looking around before going back. More

by andidale
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Recommend Dealer
No

November 05, 2025

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Easy drop off and pick up. No complaints over here! Was able to get my car the next day More

by allym73
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Recommend Dealer
Yes

October 22, 2025

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They are willing to assist, answering questions without attitudes, always having smiles, make wise suggestion More

by charahall
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Recommend Dealer
Yes

October 14, 2025

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The check engine service was not helpful at all and provided no information from which to determine additional service needed. More

by valueshopper
Recommend Dealer
No

September 25, 2025

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I trust Toyota Direct to do excellent work and offer sound advice. For me, it's worth the drive! More

by mcfarrenc
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Recommend Dealer
Yes
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