Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick | Page 15

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
158 Reviews
5.0

158 Reviews

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158 Reviews of Justin Hendrick

February 06, 2024

Dealership Rating
Employee Rating

Marc Bales was amazing and made everything seamless. Finance department made the process quick and easy. More

by Nickie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Marc Bales made your experience amazing and seamless. Providing exceptional service is our priority, and it's gratifying to know that our finance department also contributed to making the process quick and easy for you. We appreciate your feedback, and if there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your seamless experience, and we look forward to serving you again in the future.

February 06, 2024

Dealership Rating
Employee Rating

Very friendly, found the car of my dreams! ! I literally feel like a queen in this car. It is beautiful and drives so smoothly. ❤️❤️❤️ More

by Queen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, Jackson Antinore

Feb 12, 2024

Lexus of Chattanooga responded

Congratulations on finding the car of your dreams at Lexus of Chattanooga! We are delighted to hear that our team was very friendly and that you feel like a queen in your beautiful new car. It warms our hearts to know that you are enjoying the smooth drive and that your experience has been so positive. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. Wishing you many joyful miles in your new vehicle, and we look forward to being of service to you in the future.

February 05, 2024

Dealership Rating
Employee Rating

Mark was super to work with! Everything was smooth and efficient from the test drive to financing! We will definitely recommend Lexus of Chattanooga and Mark! Great experience!! More

by Marilee Tennant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mark and our team at Lexus of Chattanooga made your car-buying journey smooth and efficient, from the test drive to financing. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your great experience, and we look forward to serving you or your recommendations in the future.

January 22, 2024

Dealership Rating
Employee Rating

Marc Bales is hands down the best in the business. He was so welcoming and his laidback approach and attitude to let me drive anything and everything the first day I drove on the lot was extremely he More

by Slp_2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Slp_2021 responded

Thank you again for the best new vehicle experience Marc

Jan 22, 2024

Slp_2021 responded

Lexus of Chattanooga I highly recommend.

December 29, 2023

Dealership Rating
Employee Rating

Marc was a joy to work with very professional and knowledgeable. He also was prompt in returning messages and answering questions. The whole experience at Lexus of Chattanooga was a good one! More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're delighted to hear that Marc provided you with a joyous and professional experience, demonstrating knowledge and prompt communication. Ensuring a positive and seamless experience is our goal, and we're thrilled to know we achieved that for you at Lexus of Chattanooga. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc and the entire team.

December 26, 2023

Dealership Rating
Employee Rating

Very helpful and friendly. Everyone there treated us very well. Ralph Paty did a good job explaining the process. Justin in finance did a good job in the financing process More

by Dmpatterson317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Allie McKamey

Dec 27, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team at Lexus of Chattanooga to be helpful, friendly, and treated you well. It's great to know that Ralph Paty did a good job explaining the process and that Justin in finance made the financing process smooth. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your kind words and your trust in us!

December 26, 2023

Dealership Rating
Employee Rating

Our experience with Lexus of Chattanooga, Ralph Paty, and Justin was excellent. Ralph took care of me every step of the way and hustled to deliver a beautiful car right in time for Christmas. Justin did a gr More

by Angie.cass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Robert Graham

Dec 27, 2023

Lexus of Chattanooga responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience with Lexus of Chattanooga, especially with Ralph Paty and Justin, was excellent. It's fantastic that Ralph took care of you every step of the way and ensured you received a beautiful car just in time for Christmas. We appreciate your loyalty as a customer, and we're grateful for your kind words. If there's anything else we can do for you, please don't hesitate to reach out. Wishing you many joyful miles in your new Lexus!

December 19, 2023

Dealership Rating
Employee Rating

Fred and the entire team were awesome. Fred took extra time to work on our deal and to explain everything. Great experience, Fred was extremely helpful in matching us to the right vehicle More

by Scott B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Dec 27, 2023

Lexus of Chattanooga responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Fred and the entire team at Chattanooga Lexus were awesome and provided you with a great car-buying experience. It's wonderful that Fred took the extra time to work on your deal, explain everything, and ensure you were matched with the right vehicle. We appreciate your kind words and your trust in us. If there's anything else we can do for you, please don't hesitate to reach out. Congratulations on your new vehicle, and thank you for choosing Chattanooga Lexus!

December 16, 2023

Dealership Rating
Employee Rating

Everyone at dealership was very nice and had a great attitude. Purchasing process was very fast and smooth. More

by Kane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Dec 18, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive feedback! We're delighted to hear that our team at Lexus of Chattanooga left a positive impression on you with their great attitudes and friendly demeanor. It's also wonderful to know that the purchasing process was fast and smooth for you. Creating a seamless and enjoyable experience for our customers is a top priority, and we're thrilled that we could make your car-buying journey with us a positive one. If there's anything else you need or if you have further feedback to share, please feel free to reach out. Safe travels, and we look forward to serving you again in the future!

December 11, 2023

Dealership Rating
Employee Rating

All staff was easy to work with and efficient. Ralph Paty stayed on top of my car order coming from Japan. More

by weeks305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty , Aaron

Dec 18, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're delighted to hear that our staff was easy to work with and efficient during your car order process. It's fantastic to know that Ralph Paty took care to stay on top of your car order coming from Japan. Ensuring a smooth and attentive experience is important to us, and we appreciate your kind words. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again and providing you with continued excellent service. Safe travels, and thank you for choosing Lexus of Chattanooga!

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