Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick | Page 15

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
162 Reviews
5.0

162 Reviews

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162 Reviews of Justin Hendrick

February 19, 2024

Dealership Rating
Employee Rating

Fred was very easy to work with, pleasant and not pushy. He has an awesome personality. So glad we got to do business with Fred! More

by Gchisam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience working with Fred! We're delighted to hear that he was easy to work with, pleasant, and not pushy. It's great to know that his awesome personality made your business interaction enjoyable. We appreciate your kind words, and if there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and are grateful for the opportunity to serve you. We look forward to any future interactions with you!

February 19, 2024

Dealership Rating
Employee Rating

The last thing we expected to do on a Saturday was to drive from Nashville to look at a car in Chattanooga. But from the moment we spoke to Michael his candid professionalism, knowledge and demeanor we More

by happyrx350owners
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Lexus of Chattanooga responded

Thank you for sharing your exceptional car purchasing experience with us! We're thrilled to hear that Michael's candid professionalism, knowledge, and demeanor exceeded your expectations. Kudos to Wade, Justin, and Jackson for going above and beyond, staying after hours to complete the sale and ensuring you were familiar with the car's technology before leaving. Your kind words about the entire team's accommodation, fairness, and thoroughness mean a lot to us. We're honored to have provided you with the best car purchasing experience of your lives. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We value your trust and look forward to serving you again in the future!

February 12, 2024

Dealership Rating
Employee Rating

Purchased a 2024 RX 350 and the entire staff was excellent to work with. Very professional and always available to answer any questions. More

by andertonstacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2024

Lexus of Chattanooga responded

Thank you so much for choosing Lexus of Chattanooga for your recent purchase of the 2024 RX 350! We are thrilled to hear that your experience with our staff was excellent, and we appreciate your kind words about their professionalism and responsiveness. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Safe travels in your new RX 350, and we look forward to serving you again!

February 08, 2024

Dealership Rating
Employee Rating

Very friendly was prepared for our appointment. technicians spent time making sure we understood all the features of the car. More

by s.spriggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Jackson Antinore

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team at Lexus of Chattanooga provided a friendly and prepared atmosphere during your appointment. It's wonderful to know that our technicians took the time to ensure you understood all the features of your car. Customer satisfaction is our top priority, and we appreciate your feedback. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to provide continued support for you and your Lexus.

February 06, 2024

Dealership Rating
Employee Rating

Marc Bales was amazing and made everything seamless. Finance department made the process quick and easy. More

by Nickie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Marc Bales made your experience amazing and seamless. Providing exceptional service is our priority, and it's gratifying to know that our finance department also contributed to making the process quick and easy for you. We appreciate your feedback, and if there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your seamless experience, and we look forward to serving you again in the future.

February 06, 2024

Dealership Rating
Employee Rating

Very friendly, found the car of my dreams! ! I literally feel like a queen in this car. It is beautiful and drives so smoothly. ❤️❤️❤️ More

by Queen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales, Jackson Antinore

Feb 12, 2024

Lexus of Chattanooga responded

Congratulations on finding the car of your dreams at Lexus of Chattanooga! We are delighted to hear that our team was very friendly and that you feel like a queen in your beautiful new car. It warms our hearts to know that you are enjoying the smooth drive and that your experience has been so positive. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. Wishing you many joyful miles in your new vehicle, and we look forward to being of service to you in the future.

February 05, 2024

Dealership Rating
Employee Rating

Mark was super to work with! Everything was smooth and efficient from the test drive to financing! We will definitely recommend Lexus of Chattanooga and Mark! Great experience!! More

by Marilee Tennant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marc Bales

Feb 12, 2024

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mark and our team at Lexus of Chattanooga made your car-buying journey smooth and efficient, from the test drive to financing. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything more we can do for you or if you have any further questions, please don't hesitate to reach out. Congratulations on your great experience, and we look forward to serving you or your recommendations in the future.

January 22, 2024

Dealership Rating
Employee Rating

Marc Bales is hands down the best in the business. He was so welcoming and his laidback approach and attitude to let me drive anything and everything the first day I drove on the lot was extremely he More

by Slp_2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

Slp_2021 responded

Thank you again for the best new vehicle experience Marc

Jan 22, 2024

Slp_2021 responded

Lexus of Chattanooga I highly recommend.

December 29, 2023

Dealership Rating
Employee Rating

Marc was a joy to work with very professional and knowledgeable. He also was prompt in returning messages and answering questions. The whole experience at Lexus of Chattanooga was a good one! More

by d2henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2024

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're delighted to hear that Marc provided you with a joyous and professional experience, demonstrating knowledge and prompt communication. Ensuring a positive and seamless experience is our goal, and we're thrilled to know we achieved that for you at Lexus of Chattanooga. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc and the entire team.

December 26, 2023

Dealership Rating
Employee Rating

Very helpful and friendly. Everyone there treated us very well. Ralph Paty did a good job explaining the process. Justin in finance did a good job in the financing process More

by Dmpatterson317
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Allie McKamey

Dec 27, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our team at Lexus of Chattanooga to be helpful, friendly, and treated you well. It's great to know that Ralph Paty did a good job explaining the process and that Justin in finance made the financing process smooth. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your kind words and your trust in us!

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