Justin Hendrick
Justin Hendrick at Lexus of Chattanooga

Justin Hendrick | Page 16

Finance Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

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5.0
158 Reviews
5.0

158 Reviews

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158 Reviews of Justin Hendrick

December 11, 2023

Dealership Rating
Employee Rating

Excellent customer service from start to finish. Wonderful working with Lexus of Chattanooga. Highly recommend. More

by Ruiseñor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you experienced excellent customer service from start to finish at Lexus of Chattanooga. Providing a wonderful experience for our customers is our top priority, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again. Safe travels and enjoy your time with your Lexus! 🚗😊

December 06, 2023

Dealership Rating
Employee Rating

I think buying a car is hard and it's stressful! But I had a great experience here. My salesman, Ralph Petty went above and beyond to make this go well - and to get my business. Every phone call, ev More

by lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Aaron Schreiner

Dec 07, 2023

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga! We understand that buying a car can be a challenging and stressful process, and we're thrilled to hear that you had a great experience with us. Ralph Patty is a valued member of our team, and we're delighted to know that he went above and beyond to ensure a smooth and satisfying car-buying journey for you. Providing attentive and personalized service is a priority at Lexus of Chattanooga, and we're pleased that you felt supported through every phone call, text, and email. Your satisfaction is our ultimate goal, and we're thrilled that you now have a new Lexus that you love. If there's anything else we can do for you or if you have further feedback, please don't hesitate to reach out. Congratulations on your new Lexus, and thank you for choosing Lexus of Chattanooga!

November 28, 2023

Dealership Rating
Employee Rating

This was one of the smoothest purchases I've ever made at an automotive dealership. Marc was great to work with, great communications, easy to work with and was genuinely interested in making sure I was 100% More

by Bill_G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Marc Bales

Dec 01, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that your purchase at Lexus of Chattanooga was one of the smoothest, and Marc played a key role in making it an excellent experience. It's wonderful to know that Marc was great to work with, communicated effectively, and ensured your complete satisfaction with both the vehicle and the dealership. We appreciate your enthusiastic recommendation of Marc and Lexus of Chattanooga. Your kind words about our friendly and professional staff mean a lot to us. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

November 25, 2023

Dealership Rating
Employee Rating

The dealership is bright, very clean and inviting. The staff was friendly and professional. Very impressive. More

by sueriddle423
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 27, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our dealership bright, very clean, and inviting. Creating a positive and welcoming environment is important to us, and we're delighted that you were impressed with the ambiance. We appreciate your kind words about our friendly and professional staff. Customer satisfaction is our priority, and we're glad to have made a positive impact on your visit. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

November 17, 2023

Dealership Rating
Employee Rating

Fred Fortson is our sales person and does a great job. Honest, caring, concise and a gentleman. The staff overall is truly concerned for a good relationship. Thanks to all Ron & Linda Cloud More

by rcloud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with Fred Fortson at Lexus of Chattanooga! We're thrilled to hear that Fred's honesty, care, and gentlemanly approach made your car-buying experience enjoyable. Your kind words about the overall staff concern for a good relationship mean a lot to us. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We appreciate your trust and look forward to serving you in the future. Safe and joyful travels,

November 13, 2023

Dealership Rating
Employee Rating

Lexus of Chattanooga has the best employees. Fred Fortson is wonderful to work with and is very knowledgeable of the brand. More

by cecile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Jackson Antinore

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for your kind words! We're delighted to hear that Lexus of Chattanooga has the best employees and that Fred Fortson, in particular, is wonderful to work with and knowledgeable about the brand. Providing exceptional service and expertise is our priority, and we appreciate your acknowledgment. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We value your trust in Fred and Lexus of Chattanooga, and we look forward to serving you again in the future.

November 12, 2023

Dealership Rating
Employee Rating

Fred and Justin we’re so great to work with. I wish I could remember the tech savy gentleman that explained the gadgets on the car. He too was great! This dealership is too notch. Fred has been More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , Tech savy guy. Fred will know his name. 5 stars for him as well

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Fred, Justin, and the tech-savvy gentleman at Lexus of Chattanooga. It's fantastic to know that they provided excellent service and made your car-buying experience memorable. We appreciate your kind words and your trust in our team. If there's anything else we can do for you or if you have further comments, please feel free to reach out. Congratulations on finding the perfect vehicle, and we look forward to serving you again in the future.

November 12, 2023

Dealership Rating
Employee Rating

The salesman and everyone was very nice and knowledgeable about the vehicle we were interested in highly recommend More

by Ronnie Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Jackson Antinore

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for your positive feedback! We're delighted to hear that the salesman and everyone at Lexus of Chattanooga were very nice and knowledgeable about the vehicle you were interested in. Your recommendation means a lot to us, and we're grateful for your kind words. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in our team, and we look forward to serving you again in the future.

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