Justin Hendrick

I would highly recommend this dealership. I had a wonderful experience working with Fred Fortson. He was so knowledgeable and patient and was able to find me the perfect car. He made this exp I had a wonderful experience working with Fred Fortson. He was so knowledgeable and patient and was able to find me the perfect car. He made this experience a smooth and stress free process. More

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Easy to work with and a fast and easy purchase process. It only took us 24hrs from the first test drive to driving it home! Tyler and the team was fantastic to work with. It only took us 24hrs from the first test drive to driving it home! Tyler and the team was fantastic to work with. More

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Fred made this experience so stress free! Would definitely buy from him again, everyone was so welcoming at this dealership. Would definitely buy from him again, everyone was so welcoming at this dealership. More

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Good customer service, listens to customer”s concerns, personable, kind, and helpful in your needs!, ! personable, kind, and helpful in your needs!, ! More

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What an incredible experience! !! I bought a used 2017 Subaru Outback on 28 Nov 25, and the vehicle, sales experience, finance, EVERYTHING was a pleasurable experience. I must be ho !! I bought a used 2017 Subaru Outback on 28 Nov 25, and the vehicle, sales experience, finance, EVERYTHING was a pleasurable experience. I must be honest, I thought purchasing an under 20k car at a Lexus dealer would be much different, but my wife and I were treated with respect and given, what I believe, is the same attention and courtesy as someone buying a LX 700h. What's more, is that a car that we were very happy with was not up to "standard' for them; we waited for them to tighten up the driver's seat bottom cushion cover (they had replaced it), because they recognized it was wrinkled when getting it ready for delivery. I didn't even mention it! Also, we drove 1 1/2 hours to get to the dealer around opening, and I made a joke that I wanted to be done by lunch. Well, they did it! We didn't rush; we didn't get pushed; and there were no surprises. Everyone worked to get us on our way back home! Awesome Dealer!!!! More

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Ed and Fred Fortson took care of what I was looking for immediately when other dealerships had issues with communication. Justin in finance was great to help create a very smooth process. immediately when other dealerships had issues with communication. Justin in finance was great to help create a very smooth process. More

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Highly recommend this Lexus Dealership and Fred Fortson. Fred made this an easy and pleasant car buying experience. Justin, in the finance office, was fabulous as well and so easy to work with on this purch Fred made this an easy and pleasant car buying experience. Justin, in the finance office, was fabulous as well and so easy to work with on this purchase. Both men made this a game changing experience. More

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We received excellent care from Cody Clark and the team at Lexus on our new GX 550. Due to long wait times it took awhile to get what we wanted. Cody and team kept us informed all along the way. We got jus at Lexus on our new GX 550. Due to long wait times it took awhile to get what we wanted. Cody and team kept us informed all along the way. We got just the package, color and bench seat that we wanted! Justin and the tech team took all the time we needed to show us all the different features - my favorite the massaging front seats! Would highly recommend them! Thanks Lexus of Chattanooga! More

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Not pushy at all and very fun to work with Fred our salesman and J Hendrix salesman and J Hendrix More

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We had an exceptional experience at Lexus of Chattanooga, and we can’t say enough good things about working with Ralph. From the moment we arrived, he made the entire process comfortable, straightforward, an and we can’t say enough good things about working with Ralph. From the moment we arrived, he made the entire process comfortable, straightforward, and genuinely enjoyable. Ralph took the time to understand what we were looking for and never made us feel rushed or pressured. He was friendly, honest, and truly focused on helping us find the right car. It was clear he cared about making the experience a positive one from start to finish. We also want to highlight how wonderful the finance person was—professional, clear, and incredibly easy to work with. They made the paperwork and financing portion smooth, stress-free, and completely transparent. We drove away feeling confident and excited about our new Lexus, and we’re truly grateful for the level of service we received. We’ll absolutely be recommending Lexus of Chattanooga, and especially Ralph, to anyone looking for a great car-buying experience. More

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