Justin Hendrick | Page 3

We had a stress free purchase with Mr. Fred Fortson. He was friendly and very professional. He texted us with updates on our cars arrival. Overall., it was a pleasant experience. Fred Fortson. He was friendly and very professional. He texted us with updates on our cars arrival. Overall., it was a pleasant experience. More

Report | Print

I haven't purchased a "new" new car in 40 years. I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two I have purchased two used Lexus' (just off-lease) in that time. So the time had come to buy a "new" new Lexus hybrid. Online searches found me two 2026 NX350h's I was interested in. The two competing dealers were incentivized at the year-end to make me a deal. I was fortunate to have Lexus of Chattanooga win that bidding war for my business. A shout-out to Sales Associate, Mr. Travis Hardin, for answering my calls and texts promptly and professionally. He also engaged a Finance Manager, Josiah Sadek, to consider my offer. I traveled 403 miles from Lower Alabama to meet them all and sign a deal with Finance Manager, Justin Hendrick. I was tutored in the intricacies of the onboard display and safety features by a very capable (and patient) Technology Specialist named Jackson. I couldn't have asked for a better experience with a better group of young, courteous professionals. Thank y'all! More

Report | Print

Easy to work with and a fast and easy purchase process. It only took us 24hrs from the first test drive to driving it home! Tyler and the team was fantastic to work with. It only took us 24hrs from the first test drive to driving it home! Tyler and the team was fantastic to work with. More

Report | Print

I would highly recommend this dealership. I had a wonderful experience working with Fred Fortson. He was so knowledgeable and patient and was able to find me the perfect car. He made this exp I had a wonderful experience working with Fred Fortson. He was so knowledgeable and patient and was able to find me the perfect car. He made this experience a smooth and stress free process. More

Report | Print

Good customer service, listens to customer”s concerns, personable, kind, and helpful in your needs!, ! personable, kind, and helpful in your needs!, ! More

Report | Print

Fred made this experience so stress free! Would definitely buy from him again, everyone was so welcoming at this dealership. Would definitely buy from him again, everyone was so welcoming at this dealership. More

Report | Print

What an incredible experience! !! I bought a used 2017 Subaru Outback on 28 Nov 25, and the vehicle, sales experience, finance, EVERYTHING was a pleasurable experience. I must be ho !! I bought a used 2017 Subaru Outback on 28 Nov 25, and the vehicle, sales experience, finance, EVERYTHING was a pleasurable experience. I must be honest, I thought purchasing an under 20k car at a Lexus dealer would be much different, but my wife and I were treated with respect and given, what I believe, is the same attention and courtesy as someone buying a LX 700h. What's more, is that a car that we were very happy with was not up to "standard' for them; we waited for them to tighten up the driver's seat bottom cushion cover (they had replaced it), because they recognized it was wrinkled when getting it ready for delivery. I didn't even mention it! Also, we drove 1 1/2 hours to get to the dealer around opening, and I made a joke that I wanted to be done by lunch. Well, they did it! We didn't rush; we didn't get pushed; and there were no surprises. Everyone worked to get us on our way back home! Awesome Dealer!!!! More

Report | Print

Ed and Fred Fortson took care of what I was looking for immediately when other dealerships had issues with communication. Justin in finance was great to help create a very smooth process. immediately when other dealerships had issues with communication. Justin in finance was great to help create a very smooth process. More

Report | Print

Highly recommend this Lexus Dealership and Fred Fortson. Fred made this an easy and pleasant car buying experience. Justin, in the finance office, was fabulous as well and so easy to work with on this purch Fred made this an easy and pleasant car buying experience. Justin, in the finance office, was fabulous as well and so easy to work with on this purchase. Both men made this a game changing experience. More

Report | Print

We received excellent care from Cody Clark and the team at Lexus on our new GX 550. Due to long wait times it took awhile to get what we wanted. Cody and team kept us informed all along the way. We got jus at Lexus on our new GX 550. Due to long wait times it took awhile to get what we wanted. Cody and team kept us informed all along the way. We got just the package, color and bench seat that we wanted! Justin and the tech team took all the time we needed to show us all the different features - my favorite the massaging front seats! Would highly recommend them! Thanks Lexus of Chattanooga! More

Report | Print