Kacie Greico | Page 10

Toyota of Scranton responded

Dear LMMDMAY, Thank you for taking the time to share your positive experience with our Collision Center at Toyota of Scranton. We are delighted to hear that Justin and Stephen made your visit easy and that your car now looks great! Our team at the Collision Center is dedicated to providing high-quality service and ensuring that our customers have a seamless and satisfying experience. Your feedback is much appreciated and serves as a testament to their commitment to excellence. If you ever need further assistance or have any more automotive needs in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Thank you for choosing Toyota of Scranton, and we hope to see you again in the future. Sincerely, The Collision Center Team Toyota of Scranton

Toyota of Scranton responded

Dear MRTL52, Thank you for sharing your recent experience at Toyota of Scranton. We're thrilled to hear that you had a great visit! Efficiency and comfort are priorities for us, and we're delighted to know that your waiting time was less than expected, and you found our facility clean and comfortable. Your comfort is essential to us, and we want every visit to be a pleasant one. Kasey is an integral part of our team, and we're pleased to hear that he provided courteous and helpful service during your visit. We'll make sure to pass along your compliments to him. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. We're here to serve you, and your satisfaction is our top priority. Thank you for choosing Toyota of Scranton, and we look forward to welcoming you back in the future. Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear DJBROWN, Thank you for taking the time to share your experience with us at Toyota of Scranton. We are delighted to hear that you've had pleasant visits for service each time you've come to our dealership. Your satisfaction is our top priority, and we're committed to providing excellent service to all our valued customers. If you ever have any feedback or suggestions on how we can further enhance your experience or if there's anything specific you'd like to share about your visits, please feel free to reach out to us. We truly appreciate your continued trust in us for your automotive service needs, and we look forward to serving you again in the future. Safe and happy driving! The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear TCANGELTC, Thank you for being a valued customer and taking the time to share your positive experience with us at Toyota of Scranton! We truly appreciate your kind words and your continued trust in our services. We're delighted to hear that you consistently have a great experience with us. Your comfort and satisfaction are essential to us, and we're glad you enjoy relaxing in our waiting room while we take care of your vehicle. Providing quick and reliable service is a priority for our team, and your feedback motivates us to maintain these high standards. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your automotive needs are met. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you in the future! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Minnoo, Thank you for taking the time to share your positive experience with us, and for highlighting Kacie's exceptional service at Toyota of Scranton. We're thrilled to hear that Kacie was helpful, knowledgeable, and friendly throughout your visit, and that she took the time to explain everything in detail. Kacie is indeed a valuable member of our team, and your feedback is a testament to her dedication to providing our customers with an outstanding experience. We're delighted to know that you would choose to work with her again, and we look forward to assisting you with any future automotive needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We're here to help whenever you need us. Thank you for choosing Toyota of Scranton, and we hope to have the pleasure of serving you again in the future. Best regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

Dear dschreffler, Thank you for taking the time to share your positive experience with us at Toyota of Scranton. We greatly appreciate your feedback and are delighted to hear that Kacie and our team provided you with professional and attentive service during your recent visit. Clear communication and setting expectations are top priorities for us, as we aim to make every customer's experience as smooth and transparent as possible. It's fantastic to know that you found our team successful in achieving this goal. Should you require any further assistance or have any more automotive needs in the future, please don't hesitate to reach out to us. We look forward to serving you again and continuing to provide the high-quality service that you deserve. Thank you for choosing Toyota of Scranton. Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

bt678432, Thank you for your continued loyalty and for sharing your positive experience with Toyota of Scranton! We're delighted to hear that you always have a great experience with us, especially in our service department. Our team takes pride in providing friendly and informative service to our valued customers. Your kind words are truly appreciated, and we'll be sure to pass on your compliments to your dedicated associate. If there's anything more we can do to enhance your experience or if you have any questions or concerns in the future, please don't hesitate to reach out. We look forward to serving you and your vehicle again soon! Warm regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

FR8TRNLANE, Thank you for sharing your positive experiences with us! We're delighted to hear that you've consistently had good interactions with our team at Toyota of Scranton, both when purchasing vehicles and during your service visits. Our commitment to building personal connections with our customers is at the core of our approach, and we're thrilled to know that our efforts to know you on a personal level have not gone unnoticed. Your feedback reinforces our belief that every customer deserves individualized attention and care. If there's ever anything you need or if you have any questions in the future, please don't hesitate to reach out to us. We're here to assist you and continue providing the excellent service you've come to expect from Toyota of Scranton. Thank you again for your continued support and for choosing us. We look forward to serving you for many more years to come! Best regards, Mary Jo Preno Toyota of Scranton

Toyota of Scranton responded

Krista, Please contact the customer experience team at 570.702.8776 to discuss your situation. Thank you, Toyota of Scranton

Toyota of Scranton responded

Rhinos forever, We're absolutely delighted to hear that you love your experience with us at Toyota of Scranton! Thank you for your wonderful review and for recognizing both our service and sales teams for their exceptional efforts. We take pride in providing top-notch service and assistance, and we're thrilled that we could meet your expectations. If you ever need anything in the future, whether it's service, sales, or any other assistance, please don't hesitate to reach out. We're here to help and are excited to continue serving you with the same level of excellence. Your support is truly appreciated, and we look forward to seeing you again at Toyota of Scranton! Warm regards, Mary Jo Preno Toyota of Scranton