Kacie Kuchinskas
Kacie Kuchinskas at Toyota of Scranton
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Kacie Kuchinskas | Page 2

Service BDC

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
204 Reviews

Dealership Experience

5 yrs, 11 mos

4.7

204 Reviews

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204 Reviews of Kacie Kuchinskas

January 12, 2024

Dealership Rating
Employee Rating

Such an Amazing staff, Always professional and very efficient. Love getting my car serviced at Toyota Scranton! More

by Jerry James
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 14, 2024

Toyota of Scranton responded

JERRYJAMES, We're delighted to learn that you had a smooth and efficient experience at Toyota of Scranton. Our team works hard to streamline the car-buying process, and it's rewarding to know that it made a positive impact on your visit. Thank you for choosing us, and we hope to continue exceeding your expectations. Warm regards, Sales Team Toyota of Scranton

January 11, 2024

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I am so pleased with this dealership. Our family has bought 4 cars in the last two years. My latest experience was with Doug Stahl, he truly is a professional, totally knew what I was lo More

by MYADELFIO4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl , MARY JO YANUSAUSKAS

Jan 11, 2024

Toyota of Scranton responded

Dear MYADELFIO4, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are pleased with Toyota of Scranton and that Doug Stahl provided you with such a professional and knowledgeable service. It's fantastic to know that he understood your needs and budget, working diligently to secure the best deal for you. We appreciate your loyalty to our dealership, having purchased 4 cars in the last two years, and it warms our hearts to hear that you love your new Hybrid Rav4. Also, thank you for choosing us for your vehicle service – we're delighted to consistently provide you with a great experience. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels, and we look forward to serving you and your family again in the future! Best regards, Toyota of Scranton

January 03, 2024

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Toyota of Scranton has caring and attentive service persons who are consistently updating me with maintenance progress. More

by SHEPHERDISKING
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 03, 2024

Toyota of Scranton responded

Dear SHEPHERDISKING, Thank you so much for taking the time to share your experience with Toyota of Scranton! We're thrilled to hear that you've found our service team to be caring and attentive. It's our commitment to keep our customers informed and provide transparent updates on their vehicle's maintenance progress. We truly appreciate your positive feedback, and it motivates us to continue delivering top-notch service. If there's anything specific you think we could improve upon or any additional feedback you'd like to share, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Safe travels, Service Team Toyota of Scranton

January 02, 2024

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Courteous and professional staff clean facility. Great selection of vehicles for chosing. Will return thank you More

by ROBERTGTOOMEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Stephanie Jones, Alan Aimer, Kevin Morrow, David Grieco , Brendan Reilly, My sales rep 5 stars

Jan 02, 2024

Toyota of Scranton responded

Dear Robert G. Toomey, Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you found our staff to be courteous and professional, our facility clean, and our vehicle selection impressive. At Toyota of Scranton, customer satisfaction is our top priority, and we are thrilled to know that we met your expectations. We appreciate your kind words and your acknowledgment of our efforts to provide a great car-buying experience. We look forward to welcoming you back in the future, and if there's anything specific you enjoyed or any suggestions you may have for improvement, please feel free to share. Your feedback is invaluable to us. Once again, thank you for choosing Toyota of Scranton, and we can't wait to assist you with any automotive needs you may have in the future. Best regards, Guest Experience Team Toyota of Scranton

January 01, 2024

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Rep was wonderful and nice. The cost of repairs was outrageous and ridiculous. Could not afford More

by TUNKHANNOCK1
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Service Time
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Recommend Dealer
Yes
Jan 01, 2024

Toyota of Scranton responded

TUNKHANNOCK1, Thank you for taking the time to share your experience with us at Toyota of Scranton! We're thrilled to hear that our team provided you with exceptional customer service. Our goal is to make every visit enjoyable and stress-free. We appreciate your business and look forward to serving you again in the future. Warm regards, Service Team Toyota of Scranton

December 30, 2023

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Excellent customer service, knowledgeable service staff and courteous and helpful sales staff. Appreciate the emails with service specials. More

by CREATEDDEZIGNS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Toyota of Scranton responded

CREATEDDEZIGNS, It's fantastic to hear that you found our staff at Toyota of Scranton to be knowledgeable and friendly. We believe in creating a welcoming environment where customers feel comfortable and well-informed. Your positive feedback reinforces our commitment to providing top-notch service. We look forward to assisting you with any future automotive needs. Warm regards, The Service Team Toyota of Scranton

December 27, 2023

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Very clean service Bay Area. Professional staff. Really liked the free lunch and coffee. Will recommend to friends and family. More

by SILKYMARE14169
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2023

Toyota of Scranton responded

Dear SILKYMARE14169, Thank you for taking the time to share your positive experience at Toyota of Scranton! We're thrilled to hear that you found our service bay area very clean and our staff professional. Maintaining a clean and welcoming environment is a top priority for us, and we're delighted that it contributed to your positive experience. We're also pleased that you enjoyed our complimentary lunch and coffee. Providing a comfortable and convenient experience for our customers is important to us, and we're glad it made a positive impression on you. Thank you for recommending Toyota of Scranton to your friends and family. We truly appreciate your support, and we look forward to serving you and your loved ones in the future. If there's anything else we can do to enhance your experience or if you have any suggestions, please don't hesitate to let us know. We value your feedback. Thanks again for choosing Toyota of Scranton! Best regards, Service Team Toyota of Scranton

December 23, 2023

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Toyota of Scranton remains an excellent, trustworthy location to come to for maintaining my Corolla, including the respectful, cordial environment and very comfortable and relaxing waiting room. More

by David-CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Toyota of Scranton responded

Dear David-CM, Thank you so much for sharing your positive experience with Toyota of Scranton! We appreciate your trust in us for maintaining your Corolla and are delighted to hear that you find our location to be excellent and trustworthy. Our team is dedicated to providing a respectful and cordial environment for all our customers, and we're pleased that it has contributed to your satisfaction. It's great to know that you find our waiting room comfortable and relaxing – we strive to make your service experience as pleasant as possible. Your feedback is valuable to us, and we look forward to continuing to meet and exceed your expectations in the future. If there's anything specific you appreciate about our services or if there are areas where we can further enhance your experience, please feel free to let us know. Thank you for choosing Toyota of Scranton, and we appreciate your ongoing support. Regards, Service Team Toyota of Scranton

December 13, 2023

Dealership Rating
Employee Rating

My adviser is the greatest definite asset to your company. Your dealership is clean and comfortable. More

by ELONDO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2023

Toyota of Scranton responded

Dear ELONDO54, Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that Kacie has provided you with exceptional service and that you find our dealership clean and comfortable. At Toyota of Scranton, we strive to create an outstanding customer experience, and it's wonderful to know that we're meeting your expectations. We truly value your business and appreciate your kind words about our team and facilities. If there's anything specific you'd like to share about your experience or if there's anything else we can do to enhance your satisfaction, please feel free to let us know. Your feedback is invaluable to us as we continuously work to improve and provide the best service possible. We look forward to serving you again in the future and appreciate your loyalty to Toyota of Scranton. Best Regards, The Service Team Toyota of Scranton

December 07, 2023

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Employee Rating

Good Experience Abe great salesman knew alot about the truck did not pressure me at all. More

by KENLIZB
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti, Stephanie Jones, Richard LaRussa, Ebrahin Evertsz , Joe Gotto good guy helped alot great man

Dec 08, 2023

Toyota of Scranton responded

KENLIZB, Thank you so much for taking the time to share your positive experience at Toyota of Scranton! We're delighted to hear that Abe provided you with excellent service and made your truck-buying experience enjoyable. Our team takes pride in being knowledgeable and ensuring that our customers feel comfortable throughout the process. It's fantastic to know that Abe's approach was not only informative but also pressure-free. We understand the significance of making such an important decision, and we strive to create an environment where our customers can make choices that suit their needs and preferences. We truly appreciate your kind words and your trust in Toyota of Scranton. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and hope you enjoy every moment with your new truck! Best regards, Toyota of Scranton Sales Team

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