Karl Alvarez | Page 57

Robert He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my car. I need to schedule another appointment with the genius to go over the features of my car. More

by strudledoo Verified Customer Verified Customer

Report | Print

Always courteous and efficient Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. More

by darla1959 Verified Customer Verified Customer

Report | Print

New 7 Excellent experience Working with Steve and Karl. Great knowledge of the product. No pressure. Easiest process with turning in a previous lease the ve Excellent experience Working with Steve and Karl. Great knowledge of the product. No pressure. Easiest process with turning in a previous lease the vehicle.Finance Department did a great job. Excellent description of cost of the vehicle. More

by DRJOHNIBRAHIM Verified Customer Verified Customer

Report | Print

Wow! Amazing Dealership Experience From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this car purchasing experience outstanding. This is why I am a loyal customer of Ferman BMW and always will be in the future. Highly recommend Ferman for your automotive needs and especially Ferman BMW for allowing me the opportunity to own yet another Ultimate Driving Machine!! More

Report | Print

Quick, easy and pleasurable! My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I w My first BMW purchase, and I was really impressed! Alex Wolf and Charlie kept me well informed on the progress, and made a great initial offer. I will likely return! More

Report | Print

My experience was great Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff. Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff. More

by HOPEMARIESWEIER Verified Customer Verified Customer

Report | Print

Probably the best car buying experience I’ve ever had. I was very pleased! They were very appreciative of my business and really worked to help me get the best deal for my budget. Everyone was kind and p I was very pleased! They were very appreciative of my business and really worked to help me get the best deal for my budget. Everyone was kind and professional. Aleksandr, Brian, Scott in Finance! Awesome team of very caring people. More

by PC Verified Customer Verified Customer

Report | Print

Passionate team! What a fantastic group of knowledgeable team members! Didn’t expect to fall in love with two cars and leave with both. Love the passion at Ferman BMW What a fantastic group of knowledgeable team members! Didn’t expect to fall in love with two cars and leave with both. Love the passion at Ferman BMW! More

by LINDACHEN08 Verified Customer Verified Customer

Report | Print

Customer centered I found Mr Alvarez and Mr Chodorowski very helpful in addressing the questions I had and were always trying to get me the best car deal for me—certai I found Mr Alvarez and Mr Chodorowski very helpful in addressing the questions I had and were always trying to get me the best car deal for me—certainly not just selling me “any car”. More

by docfinn1 Verified Customer Verified Customer

Report | Print

Redo on body work Our salesman Steve Venden was without a doubt the worst salesman I have ever worked with. Never dealt with someone so rude. I wanted to walk away from Our salesman Steve Venden was without a doubt the worst salesman I have ever worked with. Never dealt with someone so rude. I wanted to walk away from the sale so this man wouldn’t receive a dime from the sale but my wife loved the car and it was to be her new vehicle. Jared White and Karl Alvarez held the deal together and did a great job. More

by DUNEDINJUDGE Verified Customer Verified Customer

Report | Print