Karl Berner

Jake was professional, courteous and well informed on the product. The facility was modern, clean and well equipped with choices and help. product. The facility was modern, clean and well equipped with choices and help. More

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Great customer service, very patient in showing options and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! and honest in recommendations. Willing to walk through and explain/clarify the options while financing! Such a great experience for my first vehicle! More

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It has been a very pleasant experience in buying a 2025 RAV4 at Toyota of Naperville. Harvey was very helpful in explaining different trims and features of the new car, both at the dealership and during t RAV4 at Toyota of Naperville. Harvey was very helpful in explaining different trims and features of the new car, both at the dealership and during the test drive. He kept me fully informed of the car availability status. Other staffs were very attentive and helpful with information and offers from Toyota. I would recommend Harvey and Toyota of Naperville to anyone who is considering of buying or selling a car. A+ service! More

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Looking for a Toyota? One place to shop and it's gotta be Toyota of Naperville. Our great experience included GM Travis introducing us to Kyle. The entire process of getti One place to shop and it's gotta be Toyota of Naperville. Our great experience included GM Travis introducing us to Kyle. The entire process of getting us into our Grand Highlander Max Platinum with custom 22 inch wheels was just awesome. Made buying a car fun again, our car had to be ordered and getting the text updates from Kyle on the build date and ultimately the arrival date was cool. We appreciated how Travis employs his team to make the experience a great one for guests. I know we will be a Toyota family from here on out! More

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Thank you Kyle provide very good service for my family and I. He worked well and fast and was very kind even with my Language barrier! Go see Kyle Lackner and I. He worked well and fast and was very kind even with my Language barrier! Go see Kyle Lackner More

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Very happy with my experience at Toyota. David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very th David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very through when I picked up my vehicle. He sat with me in the vehicle and explained all the technology. He made sure I had everything I needed. Karl went through all my options for financing and maintenance - he even found a better finance plan than I had with my bank. This is my 4th purchase at Toyota of Naperville. I have used their service department many times over the years and always been satisfied with them as well. More

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I am very pleased with the Toyota of Naperville company. Both the manager, Zach and my salesman Harvey were excellent! They each took extra time with me with my automobile selection process. I will recom Both the manager, Zach and my salesman Harvey were excellent! They each took extra time with me with my automobile selection process. I will recommend your dealership as I feel I was accommodated and treated fairly with each of your staff employees. It was a very positive experience and I highly recommend Toyota of Naperville! Alberto, from the servcie department was very helpful in assisting me to purchase protection packages. The finance manager, Karl was also very patient and helpful and took a lot of time explaining the xxxxxxof your service plans and I wanted to subscribe to them however, I politely declined as I had already utilized my funds prior too meeting with Karl at the end of my visit. More

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Harvey was great to work with! Very patient and knowledgeable. We were not sure what we wanted going into this. He spent a lot of time going over all of our options so that we coul Very patient and knowledgeable. We were not sure what we wanted going into this. He spent a lot of time going over all of our options so that we could find a good fit. More

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The process was very simple Javier took care of everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war for a better deal we agreed on a number that worked for both of us. I came in for the test drive was impressed with the vehicle and the customer service and pulled the trigger! Thank you all for your help. DEFINITELY RECOMMENDING ANYONE I KNOW LOOKING FOR VEHICLE! More

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This is the second vehicle I have purchased from Toyota of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole pro of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole process. Karl from the finance department broke down the whole financing process and made the numbers work for me. More

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