Karl Berner

Very happy with my experience at Toyota. David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very th David provided great service all through the process - from my initial visit and test drive to keeping me up to date on delivery time. He was very through when I picked up my vehicle. He sat with me in the vehicle and explained all the technology. He made sure I had everything I needed. Karl went through all my options for financing and maintenance - he even found a better finance plan than I had with my bank. This is my 4th purchase at Toyota of Naperville. I have used their service department many times over the years and always been satisfied with them as well. More

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I am very pleased with the Toyota of Naperville company. Both the manager, Zach and my salesman Harvey were excellent! They each took extra time with me with my automobile selection process. I will recom Both the manager, Zach and my salesman Harvey were excellent! They each took extra time with me with my automobile selection process. I will recommend your dealership as I feel I was accommodated and treated fairly with each of your staff employees. It was a very positive experience and I highly recommend Toyota of Naperville! Alberto, from the servcie department was very helpful in assisting me to purchase protection packages. The finance manager, Karl was also very patient and helpful and took a lot of time explaining the xxxxxxof your service plans and I wanted to subscribe to them however, I politely declined as I had already utilized my funds prior too meeting with Karl at the end of my visit. More

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Harvey was great to work with! Very patient and knowledgeable. We were not sure what we wanted going into this. He spent a lot of time going over all of our options so that we coul Very patient and knowledgeable. We were not sure what we wanted going into this. He spent a lot of time going over all of our options so that we could find a good fit. More

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The process was very simple Javier took care of everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war everything I really appreciate that it made the buying experience STRESS FREE!!! Bobby did help make negotiations very easy there wasn’t a tug of war for a better deal we agreed on a number that worked for both of us. I came in for the test drive was impressed with the vehicle and the customer service and pulled the trigger! Thank you all for your help. DEFINITELY RECOMMENDING ANYONE I KNOW LOOKING FOR VEHICLE! More

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This is the second vehicle I have purchased from Toyota of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole pro of Naperville and will definitely be back in the future. My salesman Mike and the sales manager Zach ensured I was satisfied throughout the whole process. Karl from the finance department broke down the whole financing process and made the numbers work for me. More

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My salesperson Kyle L. was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and w was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and was immediately able to answer any question I had! More

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Purchasing a new car isn't easy. Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! More

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Our Sales associate, Jeff, made the car buying experience smooth and easy. We really like our new RAV4. smooth and easy. We really like our new RAV4. More

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I was very pleased with my purchasing experience at Toyota of Naperville. Chris was professional, he was thorough, and he helped to make the process as painless and seamless as possible. I would defi Toyota of Naperville. Chris was professional, he was thorough, and he helped to make the process as painless and seamless as possible. I would definitely recommend both Chris and Toyota of Naperville to friends and family who were considering buying a car. More

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Barbara has been at this dealership for several years. We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Nape We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Naperville dealership.. They did not have any of the 2025 RAV4s on the lot to show us. We had lots of questions that were not answered even after we asked Barb if she could show us the interior color online among other questions. We got more info online about the 2025 RAV 4 we were looking to purchase from a You Tube salesman out east than from Barb. The day we picked the car up we were told numerous times, Barb would go over everything on it so we had a good understanding of it before we drove it off the lot. We traded in a 2012 RAV4 so there were huge differences. After wasting about 2 hours hearing the talk about all the extra warranty programs, we finally sat down with Barb in our new car. She was trying to get us signed into blue-tooth but we did not have our passwords with us so we told her we would set the blue-tooth up at home. She bid us farewell and we were rather stunned. We called to complain a few days later and Zach set us up with Jake Huizenga who sat in the car with us and answered all our questions. More

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