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Katie Brown
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Katie Brown | Page 12
New Car Sales
My Auto Import Center
1860 East Sternberg Rd.
Muskegon, MI 49444
225 Reviews
Dealership Experience
10 yrs, 10 mos
Industry Experience
10 yrs, 10 mos
Languages Spoken
English
Employee Video
225 Reviews
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225 Reviews of Katie Brown
January 28, 2020
Leasing a second vehicle from my import/Katie Brown Katie Brown and other team members worked hard to make my experience leasing a car for the second time great! I would definitely recommend Subaru in Katie Brown and other team members worked hard to make my experience leasing a car for the second time great! I would definitely recommend Subaru in Muskegon to friends! More
by Cindyroseballew
Other Employees Tagged: John Gongalski, Mike Geesaman
Helpful 
December 03, 2019
A great experience Everyone was helpful and there was no pressure regarding any piece of this experience. I have found a new dealer to patronize. thanks for this oppor Everyone was helpful and there was no pressure regarding any piece of this experience. I have found a new dealer to patronize. thanks for this opportunity. More
by sjoscheetz
Other Employees Tagged: AnDre' Coffee, Bill Ferry, Mike Geesaman
October 18, 2019
Needed a new windshield, from a stone in Kentucky,. Called Katie Brown, knowing glass is not Subaru's thing and she gave me there recommendation, Arnold's in Muskegon. Between them and Subaru, our 2016 Called Katie Brown, knowing glass is not Subaru's thing and she gave me there recommendation, Arnold's in Muskegon. Between them and Subaru, our 2016 Legacy, has a like new front window, and they further expedited the insurance paperwork. Thanks, Harold Porter More
by Hal
Verified CustomerAugust 23, 2019
It’s the people! The service performed was excellent...again, great knowledgeable people. Work done in reasonable time, definitely a great waiting room with water, co The service performed was excellent...again, great knowledgeable people. Work done in reasonable time, definitely a great waiting room with water, coffee, even fresh popcorn! More
by NANCYCETON
August 19, 2019
Amazing Sales and Finance Team My fiancé and myself have been looking for a decent Subaru Forester for me to drive in the awesome Michigan winters. We went on a Saturday where it wa My fiancé and myself have been looking for a decent Subaru Forester for me to drive in the awesome Michigan winters. We went on a Saturday where it was super busy and short staffed, but that didn’t seem to stop this gal Kate to make sure I was taken care of. I was able to take it for a test drive and see if I liked how it drove. She went through everything from showing the carfax, repair report, and also did a number comparison with others in the area. Even though I had to come back two times, but each time I received great customer service from the beginning to the end. My Auto Import staff was a pleasure to work with and I enjoyed looking at all of the older model Subaru vehicles in their showroom and learning the history behind it all was fascinating to me. Alex W. helped get my new plate on my Forester I purchased from them. He was so friendly and made sure that I was happy with my purchase and to come back if I needed anything. Thank you My Auto Import staff!!! I ?? My Subaru!!! More
by Lindsers2
Other Employees Tagged: Alex Wiedenhoeft, Bill Fisher , Charlie Knapp
August 12, 2019
Katie was Amazing! Katie was great from beginning! She had multiple customers when I approached her, but she was wanting to make sure she didn’t lose me as a customer. I Katie was great from beginning! She had multiple customers when I approached her, but she was wanting to make sure she didn’t lose me as a customer. I told her I wanted to test drive a Subaru and knew what I liked about it! She made the car buying process smooth. It was very helpful to have everything explained thoroughly. She made sure while we were waiting that we helped ourselves to the amazing popcorn and beverages. The upbeat personality and friendly customer service had me sold! I appreciated Charlie, Steve, and Bill helping in the process as well. Great sales team! My Auto Import definitely took care of me! Thank you! More
by Lindsers2
Other Employees Tagged: Bill Fisher , Charlie Knapp, Steve
August 01, 2019
outstanding service I went in for an unscheduled oil change and the service was quick and efficient. I was impressed with the friendliness of service team! Thanks! I went in for an unscheduled oil change and the service was quick and efficient. I was impressed with the friendliness of service team! Thanks! More
by fwisniewski
June 25, 2019
New Car Very easy process to lease a new car was in and out within an hour and a half. Very nice staff and massage chairs were really nice plus popcorn! Very easy process to lease a new car was in and out within an hour and a half. Very nice staff and massage chairs were really nice plus popcorn! More
by jon.calvaruso@gmail.com
June 19, 2019
Great job Good experience, friendly service, we are enjoying the car! Good Dealer! Looking forward to good service from their service department thanks to Bill Good experience, friendly service, we are enjoying the car! Good Dealer! Looking forward to good service from their service department thanks to Bill and Katie and their team! More
by Mr.subaru
Other Employees Tagged: Bill Ferry, Bill Fisher
June 01, 2019
Subaru Forester Katie found me the perfect car! The process was fast and easy. I love my Subaru! Any questions I asked were answered plus more. Highly recommend. Katie found me the perfect car! The process was fast and easy. I love my Subaru! Any questions I asked were answered plus more. Highly recommend. More
by sellea
Other Employees Tagged: Jacob Childress
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