Katie Lyons
Katie Lyons at Rallye Motors

Katie Lyons | Page 24

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.8
435 Reviews

Dealership Experience

16 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

4.8

435 Reviews

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435 Reviews of Katie Lyons

December 20, 2021

Dealership Rating
Employee Rating

I have always been impressed with the quality of the service at Rallye. From the valet to the cashier and everyone in between everyone has been the most professional and courteous. Bob Carlson is always More

by KARENABBY
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Larry Greco, Rob Carlson , I’m sorry I forgot her name, but the receptionist who greets me each time is super nice. nice

Dec 20, 2021

Rallye Motors responded

Thanks for telling us that Bob Carlson is always available and helpful, and Larry Greco is great as well. We really appreciate your kind remarks for our team!

December 17, 2021

Dealership Rating
Employee Rating

Class act.Does everything with style befitting a MB Class act. Does everything with style befitting a MB dealership. Bends over backwards for customer. Paul Hartmann runs a tight ship in service!!! More

by DIGITIQUINTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Sherry, Paul Hartmann

Dec 18, 2021

Rallye Motors responded

It's a joy to hear that our team is so helpful and you're pleased, thanks for your shout-out for Paul Hartmann as well, we appreciate it.

December 17, 2021

Dealership Rating
Employee Rating

Professional, Warm, Courteous and Knowledgeable. The place is clean and welcoming. Would definitely recommend it to friends and family. More

by LSSUTAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2021

Rallye Motors responded

It's great to know that you found our dealership to be clean and welcoming, and you're willing to recommend us to your friends and family as well. Thanks so much!

December 12, 2021

Dealership Rating
Employee Rating

Thank n line appointment was easy. Drop off and pick up quick efficient and painless. Staff was pleasant and professional. More

by TFR159
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Rallye Motors responded

We're very glad to hear that your service visit was efficient and painless, thanks for your kind remarks.

November 12, 2021

Dealership Rating
Employee Rating

Bad experience: 1. My coins in a little can, which were about $40, were gone after the service. 2.They forgot to clean my car when I picked up. Except the above, other things were ok. More

by PY_PENGWEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 15, 2021

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

November 01, 2021

Dealership Rating
Employee Rating

I have been going to Ralley for almost 12 years. They have not able to fix the oil leak in my car. First two years ago the charge me and the oil leak was not fixed. This year they charged me $3009.00 and More

by Muzaffar
Recommend Dealer
No
Nov 02, 2021

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Gary White Service Manager Direct 516-801-2930

October 21, 2021

Dealership Rating
Employee Rating

We have a dealership close to our home we choose Rallye because of my loyalty to my ssles person Tom Walton but especially the service department it’s a well oiled machine. My service rep Katie Lyons is te More

by JDNYL18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Milian

Oct 22, 2021

Rallye Motors responded

Thanks for sharing your kind remarks. It's so nice to hear that Tom Walton has been very helpful to you, and you appreciate our service department as well. It's also great to hear that Katie Lyons is terrific.

October 20, 2021

Dealership Rating
Employee Rating

The service is great and I appreciate it Hope they keep The service is great and I appreciate it Hope they keep up the great work I will u More

by SEKAR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2021

Rallye Motors responded

Thank you for taking the time to share your review! We are so glad to hear of your experience and hope to see you again!

October 07, 2021

Dealership Rating
Employee Rating

I have leased 5 vehicles from Ralle Motors over several years and their service has always been Excellent ! More

by BUSSHELTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Rallye Motors responded

Thank you for taking the time to share your experience! We are thrilled to hear of your visit and look forward to seeing you again in the future!

Oct 08, 2021

BUSSHELTER responded

I did not understand why your note said you need my email address but it is busshelter@aol.com

October 02, 2021

Dealership Rating
Employee Rating

The service team was very accommodating and David Banco is always extremely helpful resolving any issues. More

by JACKIEHAUSLERHINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2021

Rallye Motors responded

It is our pleasure to take care of your service needs, Jackie!

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