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Start your review of Katie Spencer.
Katie Spencer
Katie Spencer at BMW and Mazda of Crystal Lake
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Katie Spencer

Service Scheduler

BMW and Mazda of Crystal Lake

360 S Illinois Rte 31
Crystal Lake, IL 60012

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2 Reviews of Katie Spencer

October 01, 2020

Dealership Rating
Employee Rating

"Leah Ruscitti is the best salesperson I have ever dealt..."

- James.arlington52@icloud.com

Leah Ruscitti is the best salesperson I have ever dealt with and I will buy more Mazda cars from this dealership. I am totally happy with their service and their honesty in dealing with me and my family. I would give them a 10 out of 10 for their professionalism !

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Recommend Dealer
Yes

Other Employees Tagged: Leah Ruscitti-Smalley, Rich Spears, James Orton

February 19, 2019

Dealership Rating
Employee Rating

"Better customer servyce"

- Cmazz

Car never gets washed. Other dealerships do free car washes without having to ask. No one ever greets when pulling the car into the garage. Car is always out of place in terms of settings and always has smudges all over the steering wheel.

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Recommend Dealer
No

Other Employees Tagged: Derek Cogdill, Rob Jacobus

Feb 19, 2019

BMW and Mazda of Crystal Lake responded

We're sorry to hear of your disappointment! Please reach out to Dan or Derek at 815-455-4330 and let them know when you've been in for service so we can address these issues with the correct person.

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