Katie Spencer

Overall a great experience - Dominic Krisky really went above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and e above and beyond getting us the exact car we wanted even with all the supply chain issues with new cars. Dominic is very knowledge, personable and easy to work with. Several members of our family have purchased cars at this dealership all with very positive feedback to all! The entire team at the Crystal Lake BMW dealership were very friendly yet professional. Would highly recommend this dealership to anyone in the market for a new or used BMW. More

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Very pleasant experience. Not high pressure but asked for the sale politely. Just how I like it. Not high pressure but asked for the sale politely. Just how I like it. More

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Leah Ruscitti is the best salesperson I have ever dealt with and I will buy more Mazda cars from this dealership. I am totally happy with their service and their honesty in dealing with me and my family. I with and I will buy more Mazda cars from this dealership. I am totally happy with their service and their honesty in dealing with me and my family. I would give them a 10 out of 10 for their professionalism ! More

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Better customer servyce Car never gets washed. Other dealerships do free car washes without having to ask. No one ever greets when pulling the car into the garage. Car is Car never gets washed. Other dealerships do free car washes without having to ask. No one ever greets when pulling the car into the garage. Car is always out of place in terms of settings and always has smudges all over the steering wheel. More

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