Ken Piccari
Ken Piccari at North Penn VW
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Ken Piccari | Page 2

Body Shop Manager

North Penn VW

165 Bethlehem Pike
Colmar, PA 18915

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4.8
84 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

28 yrs, 5 mos

4.8

84 Reviews

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84 Reviews of Ken Piccari

March 01, 2023

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Employee Rating

Been waiting a week for someone to get back to me with the quote for my car. When the quote was already completed a few days before More

by JHAMILTON995
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jeff Applegate

Mar 13, 2023

North Penn VW responded

Dear Jacob, On behalf of the office staff here at the collision center at North Penn, I sincerely apologize for the unpleasant experience that you had trying to schedule repairs for your vehicle. My staff has been trained to respond to messages promptly, so that customers are not left waiting for answers. Thank you for pointing out your dissatisfaction. I have already talked with the staff to be sure something like this never happens again. I look forward to speaking with you when you come in for your repairs on March 28th. Thank you for keeping your faith in us to do your repairs, even after your unsettling experience. You will not be disappointed. Sincerely, Ken Piccari 267-956-1170

February 18, 2023

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The collision center was very helpful with the rental and getting my car to me even though parts are very hard to get a hold off. Allstate insurance is not an easy want to deal with when you are hit by one o More

by kelliquest
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Recommend Dealer
Yes

February 06, 2023

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Good people to deal with they just need to give me a great deal on my next lease More

by PERCOLINO
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Recommend Dealer
Yes

February 02, 2023

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North Penn VW always provides Outstanding Service. Everyone there is incredibly friendly and helpful. It’s the only place I trust for VW services. More

by BENR2502
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Recommend Dealer
Yes

January 27, 2023

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Friendly staff, kept me updated on my vehicle via text, nice waiting area & ready when promised More

by Double E
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Young

December 21, 2022

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Erin and the service team at North Penn take great care of our Diesel Passat. My wife loves the idea that we have our own personal service tech. Kevin who is assigned to our vehicle. This is a great idea t More

by THEODERGKAPP
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Recommend Dealer
Yes

Other Employees Tagged: Erin Trotter

Dec 22, 2022

North Penn VW responded

Thank you for highlighting the fantastic level of service that Erin and Kevin provide, Mr. Kapp!

December 17, 2022

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Employee Rating

Superb customer service! Gabriella Tano (service advisor) was professional, attentive, efficient, and a true pleasure to work with. A+ Joe DiPhillipo (sales) is personable, More

by RALDERFE
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Recommend Dealer
Yes

Other Employees Tagged: Jason Hartman , Gabriella Tano is wonderful!

November 25, 2022

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I have been a customer since 1993. They have always been good to me over the years. More

by VDUB61
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Recommend Dealer
Yes

November 18, 2022

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Great Dealership for sales and services I wouldn’t buy a VW or have it serviced anywhere else and this is my Fourth VW from North Penn More

by MOJO93
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Recommend Dealer
Yes

September 17, 2022

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I bought a Toreg from them 20 years ago and have been doing business with them ever since. Great customer service and friendly personnel. I always get good advise when it comes to buying or servicing More

by JIMVICKERYRX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2022

North Penn VW responded

Thanks for the great feedback Mr. Vickery!

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