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Ken Vachris
613 Reviews
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613 Reviews of Ken Vachris
September 02, 2019
Great Service Advisors Over many, many years I have always been very impressed and satisfied with the service I have received from my Sales Representative Joe Plut and all Over many, many years I have always been very impressed and satisfied with the service I have received from my Sales Representative Joe Plut and all the Rallye Motor's Service Advisors. More
by dilorenzoangeloj
Verified CustomerOther Employees Tagged: Ramiro Milian, Stephen Augustine, Vincent Vetere , Joseph Plut
August 31, 2019
Awesome Everyone went out of their way to take care of me & make my experience wonderful! Most impressive was my Service Advisor Ken Vachris. He plans things Everyone went out of their way to take care of me & make my experience wonderful! Most impressive was my Service Advisor Ken Vachris. He plans things out for the vehicle & makes sure it's needs & mine are addressed. The car was serviced, detailed & returned to me when promised. They also provided a loaner for my convenience. More
by madeleine
August 28, 2019
Very pleasant and professional This service center is excellent in customer service and technical expertise . They are always accommodating with a loaner car which is very important This service center is excellent in customer service and technical expertise . They are always accommodating with a loaner car which is very important to me. More
by RJOKHAI
Other Employees Tagged: Robert Bianchi, Vincent LaRosa, Andy Fu, Anthony Galtieri, John Ciccotelli, Stephen Augustine, Vincent Vetere, Stephen Paladino , David Banco
August 24, 2019
Re buying We had and have always had a great experience working with Joseph Plut. I would recommend him to everyone. He is always very professional and the rest We had and have always had a great experience working with Joseph Plut. I would recommend him to everyone. He is always very professional and the rest of the staff is extremely helpful and friendly More
by SSIDDIQUI625
Other Employees Tagged: Ramiro Milian, Rob Carlson, Stephen Paladino , Joseph Plut
August 13, 2019
Support by the Service Advisor to address my issue My experience at Rallye located in Roslyn has been favorable primarily due to the courteous service provided. The appointment time is as scheduled, t My experience at Rallye located in Roslyn has been favorable primarily due to the courteous service provided. The appointment time is as scheduled, the valet service is very professional, the Service Advisor, Mr. Ken Vachris, is knowledgeable and the Loaner personnel were prompt and attentive. The overall experience has been pleasant More
by JAMESPSHORT1
August 13, 2019
always great service Ken was great handling all my service issues - first rate. Rallye always takes care of it's customers with top of the line service, easy in-out and gr Ken was great handling all my service issues - first rate. Rallye always takes care of it's customers with top of the line service, easy in-out and great communication More
by ARTHRODOC
Other Employees Tagged: Robert Bianchi
August 10, 2019
Excellence in service. Best service staff who goes above and beyond to ensure quality like the quality vehicles the dealership sells. Fair pricing for quality work at this Best service staff who goes above and beyond to ensure quality like the quality vehicles the dealership sells. Fair pricing for quality work at this Roslyn dealership. More
by REYVICK
Other Employees Tagged: Tom Walton, Gene Acker
August 01, 2019
Reliable and Professional Sales & Service Rallye MB is my first choice for sales or service. Extremely professional and reliable. I have been a customer for years and have consistently had o Rallye MB is my first choice for sales or service. Extremely professional and reliable. I have been a customer for years and have consistently had only positive experiences. More
by JBODOVITZ
Other Employees Tagged: Lou Verderosa, Stephen Augustine , Kevin Crandon, Jeff Friedberg
July 28, 2019
Problem Misdiagnosed Problem was misdiagnosed. Spent $1500 to fix the issue and had to bring car back for correct fix and pay additional $425. I had to pursue the situati Problem was misdiagnosed. Spent $1500 to fix the issue and had to bring car back for correct fix and pay additional $425. I had to pursue the situation. Didn't feel there was much care at all about my issue which the car would not start. Turned out to be the battery. No offer to refund the money wrongly charged for a new starter which I didn't need. I had asked for a manager to call me but seems they just did the "switch" of having another service writer call and say he was the manager. No follow up by him and zero concern. Just wanted to get me off his desk. In general - not up to standards of Mercedes and very disappointing. Would not recommend at all. On the good side, hours here are very flexible and they did come and pick up the car after them messed up the first repair (only after I asked for a manager). So some plus there. But overall - poorly handled. More
by BarryS
Other Employees Tagged: Keith Brodman
July 25, 2019
excellent provided a loaner, work done in a timely manner, staff and service consultant knowledgeable and professional, listened to concerns and provided approp provided a loaner, work done in a timely manner, staff and service consultant knowledgeable and professional, listened to concerns and provided appropriate solutions, long time customer that has always had outstanding experience More
by RAWJOY2
Other Employees Tagged: Ramiro Milian , Robert Gershowitz
