Kenny Jones

Fantastic customer service! Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and Kenny Jones was a great salesman who did not pressure me into anything I didn’t feel comfortable doing. Great guy to converse with over anything and everything. Especially Vols basketball! Very knowledgeable about any questions or concerns I had about the multiple vehicles we looked at together. Justice Goodner was extremely thorough explaining the different packages I could add to car plan while also explaining all the paperwork involving the financial aspect of car. Highly recommend Toyota of Cleveland for your next ride! More

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"If you are looking for a new vehicle, I highly recommend Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pu Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pulled into my driveway. My sales rep, Kenny Jones, was a pleasure to work with. The sales process can be daunting, but Kenny resolved all my questions quickly, honestly, and with no difficulties. There was no pressure—just wonderful service and total transparency. Financing can often be the stressful part, but Julien Allinder xxI Manager handled my transaction with high professional standards. The paperwork also was with good explanation and without pressure. A special thank you to Tyler Ratledge, F&I Director, for clear understanding, his complete and total professionalism, and all the work he put in quickly the next day. Tyler, Kenny, and Julien completely owned the situation and can resolve any issue, question, or problem without fail. What really stood out was how they went above and beyond; when it came time to take the truck home, they ensured I was confident with the power-retractable running boards and the JBL Premium Audio system and all systems even after closing they were helping me. I have never had a dealership do that. WOW, what a great feeling I have the next day thank to them. I am sure this excellence goes for the entire sales force at Toyota of Cleveland, TN. They stayed committed to getting the deal right for me. Without fail, my next purchase will be with them again in the near future!" More

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Kenny Jones was great to deal with. Made my first purchase from Toyota Cleveland fast and easy. Will definitely do business with them again. Made my first purchase from Toyota Cleveland fast and easy. Will definitely do business with them again. More

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Had a great experience working with Kenny Jones and Crystal Thompson, one of the best dealership experiences I have ever had! Crystal Thompson, one of the best dealership experiences I have ever had! More

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Kenny jones gave us above fair trade for our vehicle and was great to work with wasn’t pushy but helped us look at all our options my husband and I really enjoyed our experience here we’ll definitely be bac was great to work with wasn’t pushy but helped us look at all our options my husband and I really enjoyed our experience here we’ll definitely be back for my husband his next vehicle Justiee Goooner was also amazing to do our final paperwork helped us get gap insurance when we thought it may be too expensive to add these are some amazing people that work here! 10 out of 10 highly recommend More

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Kenny was a great As well as Tyler Ratledge. The whole team at Toyota was very helpful and was able to get me in to the vehicle that i have been wantingfor a long time. The whole team at Toyota was very helpful and was able to get me in to the vehicle that i have been wantingfor a long time. More

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Kenny was very flexible and helpful. No pressure and very knowledgeable. He was able to work through my deal at the dealership without any stress. I would definitely buy from him again! No pressure and very knowledgeable. He was able to work through my deal at the dealership without any stress. I would definitely buy from him again! More

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Best dealership, I've bought 2 here, and will buy again. They go above and beyond to get your business they are the best!! They go above and beyond to get your business they are the best!! More

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Kenny and Taylor was awesome. They were extremely helpful and knowledgeable. Were not pushy at all. I would highly recommend them. They were extremely helpful and knowledgeable. Were not pushy at all. I would highly recommend them. More

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I came in looking for a good toyota used car and immediately I was greeted and ask what I was looking for and my budget. From that moment on I was treated with respect by my salesman Kenny Jones he immediately I was greeted and ask what I was looking for and my budget. From that moment on I was treated with respect by my salesman Kenny Jones he was never pushy he listened and went above and beyond to find me exactly what I wanted and could afford. I'm so grateful for the superior, professional service I received ! I got exactly what I wanted I'm very satisfied and will continue to do business with Kenny Jones and Toyota of Cleveland and will absolutely recommend them to anyone looking for a car. More

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