Kent Alexander
Kent Alexander at Honda of the Avenues

Kent Alexander | Page 8

Sales Representative

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

Contact Me
4.8
143 Reviews

Dealership Experience

15 yrs, 7 mos

Languages Spoken

English English

4.8

143 Reviews

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143 Reviews of Kent Alexander

September 13, 2023

Dealership Rating
Employee Rating

Outstanding service , best dilership , expertise like nowhere else. Helpful knowledgeable staff and they take care of their customer needs. Overall big 100% More

by Miskan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Honda of the Avenues responded

Miskan, thanks so much for the 5 star review and especially the kind comments regarding our entire team. We truly appreciate your business and looking forward to serving you in the future. All our best to you! Respectfully, Scott Williams General Manager

September 06, 2023

Dealership Rating
Employee Rating

Wouldn’t honor the new car service agreement, which covers oil changes for 2 years. Despite being more than 5 months since my previous oil change, despite being over 5k miles since my last change, the More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Lakes, Bobby Howard, Thomas Phelps, JJ Quest, Crista Poynor , Evan Dunaway, Clay Fenwick, Richard Norton, Scott Williams

Sep 07, 2023

Honda of the Avenues responded

Harvey, Thank you for sending in your review, while we understand your frustration; it's not that we won't honor your maintenance program but there are strict rules Honda puts in place for every dealer to follow. The program goes strictly by the maintenance minder. The maintenance minder must be at 15% or less before the vehicle is eligible for the complimentary oil change/tire rotation. Unfortunately, there are no exceptions to the rule. I can print out the guidelines for you it you would like a copy. Regarding your driver assist error message, I'd be more than happy to get that taken care of for you. If for some reason we are unable to fix your concern with your vehicle we can absolutely get a Honda field engineer involved. Please give me a call at your convenience. Crista Poynor Service Director 904-370-1300 x1290

May 02, 2023

Dealership Rating
Employee Rating

Buying a car can be an exhausting process, but it was a pleasure working with Kent and the whole team at Honda of The Avenues to get my new Honda Odyssey! More

by ashl33.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evan Dunaway, Clay Fenwick, Rory

January 01, 2023

Dealership Rating
Employee Rating

The sales team did a great job. Happy customer. They make the experience a really good one. More

by Hebesola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2023

Honda of the Avenues responded

Thank you so much for the 5 star review. We appreciate your business and look forward to serving you in the future. Happy New Year

January 21, 2022

Dealership Rating
Employee Rating

This is the second car we have purchased through Kent and both times he has been very helpful, courteous and professional. We recommend him highly. Sam in Finance was also great to work with (our second More

by daves0731
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri

Mar 02, 2022

Honda of the Avenues responded

Thanks for the review! We appreciate your loyalty!

January 14, 2022

Dealership Rating
Employee Rating

Sam had me in and out of the Finance office in under an hour, including a thoughtful review of the best extended warranty program which was important to me and my wife. Super nice guy as well. Tim, Kent an More

by Dave Auchter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cyrus Kanyuira , Sam Fakhouri, Tim Peeler

Jan 16, 2022

Honda of the Avenues responded

Thank you very much for your kind words we really appreciate it. We'll be sure to share this with our team. Welcome to the HOTA (Honda of the Avenues) family. SF

December 24, 2021

Dealership Rating
Employee Rating

Great knowledgable service from Kent Alexander (Sales) & Sam Fakhouri(Business manager). Outstanding personal recognition and hospitality from General Manger Tim Peeler. Second time buying a car at Honda of More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Fakhouri, Tim Peeler

Jan 14, 2022

Honda of the Avenues responded

We will pass the compliment along to our team. Thank you for the 5-star review and for choosing Honda of the Avenues! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

December 08, 2021

Dealership Rating
Employee Rating

I did my closing with Sam and his customer service superior. He was personable and professional. Thank you for helping me purchase my new 2022 Honda Pilot. Jacqueline :-) This is 5th or 6th vehi More

by Hollars777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rory Broderick , Sam Fakhouri

Jan 14, 2022

Honda of the Avenues responded

First, thank you so much for taking the time to write such a kind review. We will pass the compliment on to Rory, Sam and Kent. Thank you for the 5-star review and for choosing Honda of the Avenues! We are happy to hear you had a great experience with us! We appreciate your loyalty and look forward to serving you in the future!

October 09, 2021

Dealership Rating
Employee Rating

This was my first time purchasing a vehicle and with the help of Kent Evan And Sam I did it all on my own and was very satisfied. I walked away with not just the car I wanted but the car I needed! My “lifet More

by Henny
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Dunaway, Sam Fakhouri

September 27, 2021

Dealership Rating
Employee Rating

I purchased a Nissan recently... thanks to Kent, Rory, and Sam Fakhouri for making things posible. A HUGE thanks o you guys! More

by ericjwilliams98
Recommend Dealer
Yes

Other Employees Tagged: Rory Broderick , Sam Fakhouri

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