Kevin Sonnier | Page 3

I was disappointed when I went to get service that I made appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. More

by VERONICAGARRETT44 Verified Customer Verified Customer

Report | Print

Bobby is so very nice and catering he knew what I needed and how long it was going to take to repair the problem and how long it was going to take to repair the problem More

by vjac1017 Verified Customer Verified Customer

Report | Print

Amazing Service. Friendly staff. Transparent in every transaction. Will definitely recommend this dealership to all my family and friends. Friendly staff. Transparent in every transaction. Will definitely recommend this dealership to all my family and friends. More

by FAISALMALIK61 Verified Customer Verified Customer

Report | Print

Deal was not done correctly and in a timely manner. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. My pay off of my trade in was paid a month later. I had to sign the paperwork for my wife which isn’t right either. More

by TYSTUBBE Verified Customer Verified Customer

Report | Print

BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! and they pay a lot of attention to detail! More

by emilianwhite Verified Customer Verified Customer

Report | Print

My husband had a horrible experience with Daniel. The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours (appointment scheduled for oil change) and an inconsiderate exchange with Daniel while inquiring about his vehicle. I always deal with Bobby for my service needs and I have never had issues with Bobby’s customer service. Even after suggesting that he start dealing with Bobby, my husband refuses to give Cadillac business due to this experience. More

by ASHERELLE2.1 Verified Customer Verified Customer

Report | Print

Sales-Manger Manager Kevin Sonnier is a cut above the rest. Extremely knowledgeable with unparalleled customer service. I am buy three cars because of how comfortable this dealership made me. And sal rest. Extremely knowledgeable with unparalleled customer service. I am buy three cars because of how comfortable this dealership made me. And sales person Jason as well. Just the best service I’ve EVER had. I would recommend Big Star Cadillac to anyone looking for a used or brand new vehicle. Ask for Jason. You’ll be in the best of the best hands. More

by kerry_cook Verified Customer Verified Customer

Report | Print

Everything was fantastic from the moment we entered the showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be ba showroom to the time we drove away. We actually leased two 2024 Lyriqs within two weeks and both times Benito offered stellar services. We will be back when our leases are up! More

by JACKTUGG Verified Customer Verified Customer

Report | Print

Amazing experience appreciate everything they did for me would highly recommend them to anyone thank you would highly recommend them to anyone thank you More

by jeffstevens2010 Verified Customer Verified Customer

Report | Print

As always Bobby does an outstanding job i get in and out promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. promptly. Bobby ensures his team does the job fast, correct the first time, but over all safely. More

by granados.ram Verified Customer Verified Customer

Report | Print