Kevins Mercedes
Kevins Mercedes at Lithia Hyundai of Anchorage

Kevins Mercedes | Page 10

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

Contact Me
4.3
384 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

8 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.3

384 Reviews

Write a Review

384 Reviews of Kevins Mercedes

May 03, 2023

Dealership Rating
Employee Rating

Dealership and actual service is great. But getting into the service que is the weak link. Once you get an appointment everything is to notch. More

by STEVECATALANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 16, 2023

Dealership Rating
Employee Rating

Kevin and Brian are awesome people who do their best to accommodate customer’s need! More

by MELINDA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Pagtakhan, Elizabeth Strickland , Bryan Collins

Apr 18, 2023

Lithia Hyundai of Anchorage responded

Hi Melinda, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 05, 2023

Dealership Rating
Employee Rating

Always pleased how they have me in and out quickly. They’re courteous and personable. More

by MELINDA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Collins

Apr 07, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a courteous experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 04, 2023

Dealership Rating
Employee Rating

Efficient and friendly, these guys are great. I've bought two cars in 3 years here after so much better service than we had with Continental and Subaru. More

by ROCK_DEAUGUSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shook , Bryan Collins, Jeremy Tou

Apr 07, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a friendly and efficient experience. We hope to see you again soon.

April 04, 2023

Dealership Rating
Employee Rating

Excellent service, no issues what so ever. I was able to drop my vehicle off a day prior for a recall and it ended up being finished the following day before my scheduled appointment time! The More

by Alaska Turo Rentals LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shook

Apr 07, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad we got the chance to work with you here at Lithia Hyundai of Anchorage. We hope to see you again down the road.

April 02, 2023

Dealership Rating
Employee Rating

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

March 30, 2023

Dealership Rating
Employee Rating

The whole service team is amazing. Always prompt and friendly. I appreciated their flexibility with my schedule and working to keep my fleet going. More

by BONLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Chase, Eric Hippen, Joshua Shook , Bryan Collins, Matthew French, Layne Gunter, Jason HESS, Jessica Konstantynowicz, Jeremy Tou

Mar 31, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to earn your business again here at Lithia Hyundai of Anchorage.

March 21, 2023

Dealership Rating
Employee Rating

Kevin and Josh are great to work with! They do their best to keep me updated and do what they can to make things easier and more pleasant for me. More

by PHILLIPS_ADRIANNE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shook

Mar 27, 2023

Lithia Hyundai of Anchorage responded

Hi Phillip, Thank you for the review. We are happy to hear your time with us was an easy and pleasant experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 18, 2023

Dealership Rating
Employee Rating

You guys were great! No worries about making it to and from my Dr’s appointment. The cherry on top my car was taken care of in a timely manner! ♥️🙏🏽♥️ More

by Donapat2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendon Gardnew, Chonesanh Outhavong, Joshua Shook , Bryan Collins

Mar 20, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 15, 2023

Dealership Rating
Employee Rating

My 2022 Hyundai Santa Cruz was scheduled for a recall on the transmission for 0900 and I was met right away by the Service Manager, Jeremy who got my vehicle in shortly there after and kept me updated with More

by RWILSON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Shook , Bryan Collins, Jeremy Tou

Mar 20, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are happy to hear your time with us was a quick and efficient experience. We hope to see you again here at Lithia Hyundai of Anchorage.

...
10
...

Dealership Inventory (217 Vehicles)

new 2026 Hyundai Palisade Hybrid car, priced at $49,190
2026 Hyundai Palisade Hybrid
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
used 2023 Jeep Renegade car, priced at $23,932
2023 Jeep Renegade
used
Alpine White Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Jeep Compass car, priced at $25,752
2024 Jeep Compass
used
Silver Zynith Metallic Clearcoat exterior
Automatic
Four-wheel Drive
used 2023 Kia Sportage car, priced at $24,542
2023 Kia Sportage
used
Gravity Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Tucson car, priced at $32,790
2026 Hyundai Tucson
new
Phantom Black exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $46,625
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive