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Kevins Mercedes
Kevins Mercedes | Page 10
Service Advisor
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
384 Reviews
Dealership Experience
6 yrs, 4 mos
Industry Experience
7 yrs, 11 mos
Languages Spoken
English
Spanish
384 Reviews
Write a Review
384 Reviews of Kevins Mercedes
May 03, 2023
Dealership and actual service is great. But getting into the service que is the weak link. Once you get an appointment everything is to notch. But getting into the service que is the weak link. Once you get an appointment everything is to notch. More
by STEVECATALANO
Verified CustomerOther Employees Tagged: Mark Brookins, Wayne Marc Cravey, Travis Richardson
April 16, 2023
Kevin and Brian are awesome people who do their best to accommodate customer’s need! accommodate customer’s need! More
by MELINDA824
Other Employees Tagged: Dennis Pagtakhan, Elizabeth Strickland , Bryan Collins
April 04, 2023
Efficient and friendly, these guys are great. I've bought two cars in 3 years here after so much better service than we had with Continental and Subaru. I've bought two cars in 3 years here after so much better service than we had with Continental and Subaru. More
by ROCK_DEAUGUSTINE
Other Employees Tagged: Joshua Shook , Bryan Collins, Jeremy Tou
April 04, 2023
Excellent service, no issues what so ever. I was able to drop my vehicle off a day prior for a recall and it ended up being finished the following day before my scheduled appointment time! The I was able to drop my vehicle off a day prior for a recall and it ended up being finished the following day before my scheduled appointment time! The service department was very courteous and professional. Overall, a pleasing experience and I would recommend or bring my vehicle back no question. More
by Alaska Turo Rentals LLC
Other Employees Tagged: Joshua Shook
April 02, 2023
Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. ..... hard too connect with sericse department too schsdule msintenace appointments. More
by jusonebro
Other Employees Tagged: Andrew Johnnie III, Felipe Soriano-Sosa, Hayden Baker, Joshua Shook , Bryan Collins
March 30, 2023
The whole service team is amazing. Always prompt and friendly. I appreciated their flexibility with my schedule and working to keep my fleet going. Always prompt and friendly. I appreciated their flexibility with my schedule and working to keep my fleet going. More
by BONLEX
Other Employees Tagged: Ian Chase, Eric Hippen, Joshua Shook , Bryan Collins, Matthew French, Layne Gunter, Jason HESS, Jessica Konstantynowicz, Jeremy Tou
March 21, 2023
Kevin and Josh are great to work with! They do their best to keep me updated and do what they can to make things easier and more pleasant for me. They do their best to keep me updated and do what they can to make things easier and more pleasant for me. More
by PHILLIPS_ADRIANNE2010
Other Employees Tagged: Joshua Shook
March 18, 2023
You guys were great! No worries about making it to and from my Dr’s appointment. The cherry on top my car was taken care of in a timely manner! ♥️🙏🏽♥️ No worries about making it to and from my Dr’s appointment. The cherry on top my car was taken care of in a timely manner! ♥️🙏🏽♥️ More
by Donapat2
Other Employees Tagged: Brendon Gardnew, Chonesanh Outhavong, Joshua Shook , Bryan Collins
March 15, 2023
My 2022 Hyundai Santa Cruz was scheduled for a recall on the transmission for 0900 and I was met right away by the Service Manager, Jeremy who got my vehicle in shortly there after and kept me updated with the transmission for 0900 and I was met right away by the Service Manager, Jeremy who got my vehicle in shortly there after and kept me updated with the status of progress with my vehicle. I am very satisfied with my experience on this day and Jeremy also addressed a concern with my passenger side window molding by ordering a replacement molding (Covered by Warranty). More
by RWILSON19
Other Employees Tagged: Joshua Shook , Bryan Collins, Jeremy Tou
