Drove over 5 hours to get to this dealership and specifically Julius. He came in on his day off to make sure we were totally satisfied. Can not speak highly enough about him and the rest of the staff and dealership. Was worth the drive! Thank you Julius
"Great Customer Service"
- Ms. I Love My SUV
"Great Customer Service" is an understatement. My sales consultant Rod Durden made my car buying experience excellent. He was kind, knowledgeable and patient. I was very pleased with his professionalism so much so that this is my second car that I purchased with him. After purchasing my car he has called and emailed me to make sure that I am pleased with my purchase. I highly recommend Mercedes-Benz of Silver Spring based on my interaction with Rod Durden, Jay Son, Dorit Figueroa, and Khalil Nun.
"GREAT CUSTOMER SERVICE!!!!"
I highly recommend Mercedes-Benz of Silver Springs due to the outstanding customer service I received. The service at this dealership certainly exceeded my expectations. In no way were the salesmen pushy and not once did I feel pressured into purchasing my vehicle. I am a customer who traveled from PA to Maryland to purchase my dream car and the Sales Manager, Khalil Nuri, answered or returned each call/email up to the day of my visit. Rob Durden was my salesman when I arrived and he was such a pleasure to work with. He is very knowledgeable about the vehicles, he was able to answer questions my fiancé and I had and offered his advice. When it came down to talk financing, Terry in finance helped finalize my purchase. Since leaving the dealership, Rod has followed up with me multiple times to see how things were with my new car and to see if I had any questions. I’m so happy with my experience with this dealership and even more happy to be in my new Benz! Thank you so much!!
This dealership and their team is amazing ! They were consistent and determined to get me in my first car ! Rod has sold my whole family cars and when it was my time he stopped at nothing to make sure I got exactly what I wanted even when it seemed like a needle in a hay stack. With the help of Terry in finances to make sure everything was lined up as soon as I walked in the door to get me on the road in my dream car ! Excellent customer service, will recommend to everyone looking for their new Mercedes Benz !
"Excellent Customer Service"
Everyone worked over and above to provide excellent customer service. Every step of the way made the purchasing process very easy at a very fair price. The entire team truly places customer first. Very happy with my new 2018 GLC. I recommend this dealership to everyone.
"Driving my Dream"
Very professional. Shopped around and wasn’t offered a good deal until I came here! Mohammed, Khalil and Terry were all very informative. Left with the car I wanted in confidence!
"New wheelz, great experience!!"
Friendly and very knowledgeable staff from front office to back office. Our salesman, Khalil Nuri, was just the person to help us through the sales process. Could not have asked for a better person and would recommend him to anyone looking for a car.
"Above and beyond"
Khalil went above and beyond helping us with our car purchase. He made sure we were happy with our purchase, even changed out the rims to o es we liked better. Everyone was friendly and helpful!
Other Employees Tagged:
- Yolanda G.
I had the pleasure of conducting extraordinary business with the Mercedes-Benz of Silver Spring dealership on 3/2/18. I can’t begin to describe my salesman “Khalil Nuri”.....he was nothing but outstanding, professional, knowledgeable of the product(s), personable, patient and helpful. Mr. Nuri took me to test drive three vehicles before I finally purchased. He wanted to ensure that I was receiving the best deal Mercedes had to offer. There wasn’t any pressure to purchase and he took into consideration my needs and budget. I would absolutely recommend Mr. Nuri to anyone in the search of purchasing a new/pre-owned Mercedes. He’s definitely your salesman! The Sales Manager was great and professional as well. I also had the pleasure of receiving outstanding and professional assistance from the Finance Manager Terry! Thank you guys for making my car purchasing experience a great one!
Best regards, Yolanda G.
"Mr. Nuri is Outstanding"
Mr. nuri was very personable. He explained all the options to the best of his knowledge. He kept us informed throughout the whole car buying process. Thank you Mr Nuri for your professionalism! You ROCK!