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Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
472 Reviews
4.8

472 Reviews

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472 Reviews of Kiara Santos

August 07, 2025

Dealership Rating
Employee Rating

V e r y p r o f e c y o n a l. More

by Luis hermosillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

August 01, 2025

Dealership Rating
Employee Rating

Great service and timely. My service rep walked me out to my car when it was done. More

by stefanieemory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chanin Yescas, Melissa Larios, Douglas Velasco

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Aug 04, 2025

Toyota of Lancaster responded

We’re lucky to have our team members and your recognition means a lot. Thank you for your kind words!

July 30, 2025

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Employee Rating

Me parece muy eficiente y estoy muy satisfecha con el trabajo que ellos están haciendo More

by josefaleon5050j0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jul 30, 2025

Toyota of Lancaster responded

Muchas gracias por tomarte el tiempo para dejarnos una calificación de 5 estrellas. ¡Lo apreciamos mucho!

July 28, 2025

Dealership Rating
Employee Rating

Went well, standard oil change and inspection, in and out pretty quickly, waited at dealership More

by Hotshoecsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Gus Alatorre

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Jul 29, 2025

Toyota of Lancaster responded

Thanks for the great review! If there’s anything we can do to make your experience perfect, we’d love to hear your thoughts.

July 24, 2025

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Employee Rating

I trust them with my truck. well organized clean up to the job at. Hand More

by RLBOYINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Eddie Gonzalez, U.B. Dominguez, Erick Bravo, Jeff Calero

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Jul 24, 2025

Toyota of Lancaster responded

Your feedback about our service is incredibly rewarding! We’re thrilled we could assist you and make your experience great.

July 16, 2025

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Employee Rating

All the salesman very nice all the melancholy there doing very well and great jo9 More

by atiaata1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jul 30, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do.

July 15, 2025

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Employee Rating

Very good service a very respectful and polite willl highly recommend to everyone thank you More

by Santa perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jul 15, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

July 05, 2025

Dealership Rating
Employee Rating

I think you should set this up that it skips if no reviews ok ok ok More

by tardj59
Recommend Dealer
Yes
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Jul 08, 2025

Toyota of Lancaster responded

We value your feedback, even if it was a mixed experience. We'll use your input to enhance our service.

June 29, 2025

Dealership Rating
Employee Rating

Erick Bravo is a fantastic service advisor who demonstrates a high level of care and consideration for the customer and ensures no question or concern goes unanswered. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Jun 30, 2025

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience and are always looking for ways to improve—feel free to share any suggestions!

June 09, 2025

Dealership Rating
Employee Rating

Organized lots and huge space where to wait, finished in due time. Sent text messages to confirm what was need to be done and if its time to pick up. More

by LYNIESIOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 10, 2025

Toyota of Lancaster responded

Thank you for taking the time to share your positive experience. We're dedicated to providing the best service, and your feedback motivates us.

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