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Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
465 Reviews
4.8

465 Reviews

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465 Reviews of Kiara Santos

June 29, 2025

Dealership Rating
Employee Rating

Erick Bravo is a fantastic service advisor who demonstrates a high level of care and consideration for the customer and ensures no question or concern goes unanswered. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jun 30, 2025

Toyota of Lancaster responded

Thank you for your positive review! We're happy you had a good experience and are always looking for ways to improve—feel free to share any suggestions!

June 09, 2025

Dealership Rating
Employee Rating

Organized lots and huge space where to wait, finished in due time. Sent text messages to confirm what was need to be done and if its time to pick up. More

by LYNIESIOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Toyota of Lancaster responded

Thank you for taking the time to share your positive experience. We're dedicated to providing the best service, and your feedback motivates us.

June 08, 2025

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Employee Rating

The service was good and the people were nice and kept me informed of everything More

by Dcastro49er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Toyota of Lancaster responded

Thanks so much for taking the time to leave a review about our service. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing us!

June 06, 2025

Dealership Rating
Employee Rating

This shop is the bomb-dot-com. All service personnel were super nice and helpful. Rating A+++ More

by colbertrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jun 06, 2025

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

June 02, 2025

Dealership Rating
Employee Rating

Toyota of Lancaster has always been my place to buy and service my car. They are always exceptional More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

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Jun 02, 2025

Toyota of Lancaster responded

We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.

May 18, 2025

Dealership Rating
Employee Rating

Awesome service. Great team from Toyota of Lancaster They go above and beyond respect and caring for your needs More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
May 19, 2025

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience.

May 09, 2025

Dealership Rating
Employee Rating

I like to go here because always I have the appointment on my hours convenient More

by Alexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2025

Toyota of Lancaster responded

Thank you for taking the time to share your positive experience. We're dedicated to providing the best service, and your feedback motivates us.

May 09, 2025

Dealership Rating
Employee Rating

The service team at Toyota of Lancaster is amazing as usual. They respect and care for all their guest More

by yescha6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Jun 02, 2025

Toyota of Lancaster responded

We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using our service. We couldn’t provide the service that we do without great customers like you! Thanks for choosing us, we can’t wait to help you again!

May 03, 2025

Dealership Rating
Employee Rating

Honest, good service and fast, staff taking care the customers and explain what are more need to work for the car I love the service. More

by Vicente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
May 05, 2025

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

April 25, 2025

Dealership Rating
Employee Rating

Very happy with the window replacement it was done in a reasonable amount of time and keeps my car OEM More

by TRAVISW.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Erick Bravo, Melissa Larios, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Apr 28, 2025

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

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