Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
481 Reviews
4.8

481 Reviews

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481 Reviews of Kiara Santos

October 04, 2025

Dealership Rating
Employee Rating

When I bring my vehicles to get serviced, there’s always screws parts loose and Fluids are never topped off like advertised. I’m starting to feel is it even safe to drive my vehicles short are even long dis More

by 92dirtysouth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Don’t remember my service provider

Oct 06, 2025

Toyota of Lancaster responded

I'm sorry to hear your visits to our dealership for service have been less than satisfactory. You can feel free to reach out to us at (661) 952-2103 to discuss your concerns for us to address these issues with our staff

October 03, 2025

Dealership Rating
Employee Rating

Oscar is a wonderful person great . . he is very intelligent an helpful thank you oscar More

by tanyaltyau
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 06, 2025

Toyota of Lancaster responded

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that [Team Member’s Name] provided you with outstanding service. Oscar Garcia consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.

October 01, 2025

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It's a good center and everyone is working together. He doesn't need an evaluation because he is his own evaluator. I love this place and the people who work there. Thank you all. More

by Samer
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Toyota of Lancaster responded

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.

September 23, 2025

Dealership Rating
Employee Rating

Excellent and fast customer service. Would recommend them. Glad I picked Toyota I love my car More

by jeanette.ramos93
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2025

Toyota of Lancaster responded

Thank you for sharing your positive experience. We’re delighted to hear that you’re satisfied with the quality of the product. Our team works hard to ensure we deliver excellent customer service that exceeds customer expectations, and it’s rewarding to know we’ve succeeded.

September 17, 2025

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Buen servicio y eficiente. Son muy amables y trabajadores. Siempre regreso para el mantenimiento de mi carro. More

by German Loayza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Toyota of Lancaster responded

Muchas gracias por tomarte el tiempo para dejarnos tus comentarios.

September 11, 2025

Dealership Rating
Employee Rating

She is friendly and ready to assist She explained and solved my questions She is cool More

by Bolaji Carter
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos

Sep 12, 2025

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with her.

September 11, 2025

Dealership Rating
Employee Rating

Good service and the staff are very helpful, he explain what to do to your vehicles, I recommend to my family and friends the Toyota of lancaster More

by vicente
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

September 09, 2025

Dealership Rating
Employee Rating

Arrived & they took my car on time. Quick service. Friendly employees. Nice comfortable waiting area More

by MIRIAMBAR92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2025

Toyota of Lancaster responded

Thank you for your 5-star review! We will be sure to share your review with the rest of our team.

August 28, 2025

Dealership Rating
Employee Rating

Every body is good job 👍 good people they have responsibilities for the job and help the people start for the reception person More

by YANGV667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo, Melissa Larios

Aug 28, 2025

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you.

August 22, 2025

Dealership Rating
Employee Rating

Eric Bravo has been very informative of the needs of my Corolla and I thank him for that. Also made sure to get me coffee as my appointment was early on a Sunday morning, than you Eric! I will see you agai More

by dinanelson53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Aug 22, 2025

Toyota of Lancaster responded

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

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