Kiara Santos
Kiara Santos at Toyota of Lancaster

Kiara Santos

Service TXM

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.9
489 Reviews
4.9

489 Reviews

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489 Reviews of Kiara Santos

February 15, 2026

Dealership Rating
Employee Rating

Very cool all people give me a great ideas Every one are amazing and respectful thank you More

by martinezmarco287
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2026

Toyota of Lancaster responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to provide helpful ideas and that everyone made you feel respected and welcomed. That’s exactly the experience we strive to create for every customer. We truly appreciate you and look forward to seeing you again!

January 20, 2026

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The service staff were very friendly, the prices were reasonable, and it was excellent overall. More

by dachenglu
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Recommend Dealer
Yes
Jan 20, 2026

Toyota of Lancaster responded

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

December 07, 2025

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Toyota service employees are ready to fix the problem and get job done right with service orders. :) More

by igmartinez22
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Recommend Dealer
Yes
Dec 08, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice for service in the future.

December 04, 2025

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I highly recommend her services it was excellent she was very knowledgeable and helpful and I appreciated the concern and support she gave me More

by Abdulai bangura
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Recommend Dealer
Yes
Dec 04, 2025

Toyota of Lancaster responded

We're overjoyed by your review! Your praise inspires us to continue delivering excellence. See you on your next visit!

December 01, 2025

Dealership Rating
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Everyone at this location is friendly. I'm not good with names but I bought my car here and have serviced it here since. I have never ran into anyone who doesn't have a smile and greets me More

by Amparosemail95
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Recommend Dealer
Yes
Dec 03, 2025

Toyota of Lancaster responded

Your 5-star review motivates us to keep pushing forward and sets the tone for excellence in all that we do. We’re humbled by your support and look forward to being your preferred choice in the future.

November 19, 2025

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Toyota of Lancaster has been great! The employees are super courteous and explain things very well. More

by LABORDAYRN
Service Price Transparency
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Recommend Dealer
Yes
Nov 24, 2025

Toyota of Lancaster responded

Thank you for recognizing our customer service team! We’ll be sure to pass on your kind words, as they mean a lot to us

November 01, 2025

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I like that they are so nice and good worker friendly and kindest and clean More

by roxigarciapalacios13
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Recommend Dealer
Yes
Nov 04, 2025

Toyota of Lancaster responded

Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. If you have any thoughts or suggestions on how we can make your next visit even better, feel free to reach out. Your feedback means the world to us!

October 20, 2025

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Great service from the Toyota service team service advisor did a great job as well looking forward to the future on having my vehicle serviced again. More

by pina.juan61
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Boghos

Oct 21, 2025

Toyota of Lancaster responded

I'm happy to hear that our team provided you with excellent service. I'll make sure that they receive your feedback. I'm sure it will make their day!

October 15, 2025

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Very professional and attentive advisor, in N out in less than 1 hour thank you. More

by FAMILYD06
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Recommend Dealer
Yes
Oct 15, 2025

Toyota of Lancaster responded

Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

October 04, 2025

Dealership Rating
Employee Rating

When I bring my vehicles to get serviced, there’s always screws parts loose and Fluids are never topped off like advertised. I’m starting to feel is it even safe to drive my vehicles short are even long dis More

by 92dirtysouth
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Don’t remember my service provider

Oct 06, 2025

Toyota of Lancaster responded

I'm sorry to hear your visits to our dealership for service have been less than satisfactory. You can feel free to reach out to us at (661) 952-2103 to discuss your concerns for us to address these issues with our staff

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