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Kim Wolfram
Kim Wolfram at Klaben Ford Lincoln

Kim Wolfram | Page 6

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
1,204 Reviews

I have been in the automotive business for over 32 years. I have been ranked in the Pittsburgh Region for Top 10 Service Advisors for over 11 years with Ford Motor Company. I pride myself on great customer service, and will always be willing to go above and beyond to make sure each and every customer is happy. I work closely with many of the local Police Departments in servicing their fleet vehicles. I love working at Klaben, and truly enjoy the work I do. I enjoy meeting new people, and assisting you with future auto service. I hope to see you soon! 330-673-3139 ext 222

Dealership Experience

17 yrs, 3 mos

Industry Experience

40 yrs, 2 mos

5.0

1,204 Reviews

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1204 Reviews of Kim Wolfram

January 19, 2026

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Employee Rating

Kim Wolfram was excellent in servicing my new 2025 Aviator. It was a great experience. More

by cbalis
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Yes
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January 18, 2026

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Been using Klaben for over 15 years now for all our auto purchases. Have always been good to work with and take care of their customers. More

by Jphill00
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Bo Stewart, David Klaben

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January 17, 2026

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Klaben has never failed to meet our needs wether it be in purchasing a vehicle or needed mechanical services More

by Sportiegrl
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Yes
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January 15, 2026

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I have leased 3 Trucks from Mike, and I will come back again. He's a great guy to deal with. More

by jeffconway-mr.t
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Recommend Dealer
Yes

Other Employees Tagged: Michael Uzl II, David Klaben, Justin Fisher

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January 15, 2026

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Very detailed and thorough. Also professional and kind. They explain things well. The waiting area is nice More

by baliscpa
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Yes
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January 12, 2026

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Kim is always amazing. She always goes above and beyond and we’re extremely grateful to have her as our advisor! She always explains everything very well and makes us feel More

by Remeachj
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Yes
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January 10, 2026

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She is the most amazing service rep. I buy Lincoln's because of her SUPER lady More

by Gbasinger2003
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Yes
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January 08, 2026

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Kim is always very thorough and thoughtful making sure to explain everything and recommend the needed services. More

by jacobdejean
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Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Mona Crooks, Joe French, Tom Alcorn, Sean Bradford, Brandon Bart, Gavin Fano, Anthony Thurman Jr , Rob Simon

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January 05, 2026

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Kim kept me informed about what was going on with my car. She made things very easy Kim More

by gwcmarsh
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Yes
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Jan 05, 2026

Klaben Ford Lincoln responded

Thank you for sharing your honest feedback about your recent experience. We share this with our entire team and reflect on its content to see where we are doing well and areas needing improvement. In looking at this review against your Google review, it looks like some of our staff receiving 1 star reviews was a mistake perhaps? Might you have a few moments for a phone call Just to make sure there wasn't something we missed? We really appreciate your insight! Thanks! Aaron Heinlein M: 330.352.1925 aheinlein@klaben.com

January 05, 2026

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Our experience was amazing. Very thorough, quick and made it an easy process. Cassy, Tim, Angie in finance, and Kim in service treated us like family through the entire process. More

by Rfiorucci45
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Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Angela Mazzagatti, Cassy Mathes

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