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Lance Chapin
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Lance Chapin | Page 2
Service Advisor
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
2473 Pleasant Hill Rd
Duluth, GA 30096
815 Reviews
815 Reviews
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815 Reviews of Lance Chapin
June 03, 2022
Lance Chapman always takes great care to explain the service and doesn’t pressure me to buy things I don’t need. He goes out of his way to make sure my car is done quickly and correctly. service and doesn’t pressure me to buy things I don’t need. He goes out of his way to make sure my car is done quickly and correctly. More
by VERITAS579
Helpful 
June 03, 2022
Lance Chapman always goes the extra mile to ensure our experience is top notch. Very informative, gets everything handled quickly and easy to work with. Highly recommended! experience is top notch. Very informative, gets everything handled quickly and easy to work with. Highly recommended! More
by empmdk
June 03, 2022
Great customer service, very friendly environment, gets job done on time, I can't ask for anything, especially service writer named Lance Chapman, great to work with and make me happy all the time.. job done on time, I can't ask for anything, especially service writer named Lance Chapman, great to work with and make me happy all the time.. More
by rokwon99
June 03, 2022
I like that Mr. Lance Chapín pays special attention to each client, which allows us to feel that there is a problem that cannot be solved. I appreciate his prompt at Lance Chapín pays special attention to each client, which allows us to feel that there is a problem that cannot be solved. I appreciate his prompt attention, professional service and excellence. As a company, we seek above all other companies that provide us with quality and the confidence we need when we have to do some service to our vehicles and Mr. Lance represents the quality and confidence to deliver our vehicles to him More
by reyna
Verified CustomerJune 02, 2022
Eric Chavez is very professional and polite. He was very knowledgeable about my ram truck . I would 100% recommend both Eric and this dealership! He was very knowledgeable about my ram truck . I would 100% recommend both Eric and this dealership! More
by chhs15
Other Employees Tagged: Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese, Montae Williams, Ashton Faircloth
June 01, 2022
Horrible, slow, untrustworthy, not reliable, not dependable, just overall not a good experience for me as a customer y’all have to do better dependable, just overall not a good experience for me as a customer y’all have to do better More
by calvin1.jackson
Other Employees Tagged: Darrell Wilson
June 01, 2022
Vehicle was brought to you for repair. You diagnosed it and did not repair. We returned and showed the repair was necessary and you finally did it. This took a month. Upon return for yet You diagnosed it and did not repair. We returned and showed the repair was necessary and you finally did it. This took a month. Upon return for yet another issue, you struggled with the diagnosis, insisted only one side was necessary against my wishes. Your repair did not work and yet again this took another month. More
by Anthony.Telenta
May 31, 2022
You had the vehicle for over a month! After bringing it back, right after i picked it up...i picked it up again and it still isn't fixed. Poor poor service! And poor communication! Most p After bringing it back, right after i picked it up...i picked it up again and it still isn't fixed. Poor poor service! And poor communication! Most pathetic people I've ever had to deal with! Not to mention, y'all are liars! I will spread the word to everybody! I am in the process of buying a new truck but it WILL NOT be at any Hendricks dealership. More
by olivias1942
Other Employees Tagged: Todd Reed, Darrell Wilson, Aleshia Kincade, Matt Otis, Eric Chavez, Montae Williams
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