Laura Hall
Laura Hall at Joseph Toyota of Cincinnati

Laura Hall | Page 25

Rental Manager

Joseph Toyota of Cincinnati

9101 Colerain Ave
Cincinnati, OH 45251

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4.3
774 Reviews
4.3

774 Reviews

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774 Reviews of Laura Hall

July 26, 2022

Dealership Rating
Employee Rating

I scheduled an appointment got right in was greeted very cheerfully everything was checked in approximate dollar amount and ushered to the waiting room. Within an hour and a half my service was done and I p More

by NECIAFLECHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Flechler

Jul 26, 2022

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

July 24, 2022

Dealership Rating
Employee Rating

They take very good care of my automobile. Very professional and timely with all they say and do More

by LEMINGCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Joseph Toyota of Cincinnati responded

Thank you so much for choosing Joseph Toyota of Cincinnati and we will see you next time!

July 24, 2022

Dealership Rating
Employee Rating

this service experience went well and was completed within minutes of when promised upon arrival . thanks More

by BERNING.STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Copenhaver

Jul 25, 2022

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2022

Dealership Rating
Employee Rating

Prompt customer service oriented, excelent service Trusted evaluations Toyota replacement parts are always used. Wait times are never long . More

by HUSKADMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joseph Toyota of Cincinnati!

July 24, 2022

Dealership Rating
Employee Rating

excellent service and attention. They made us feel like special customers. I tell my friends that I have a special place for them to buy a good car. Thank you More

by crismireya0318
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cheryl Nix

Jul 25, 2022

Joseph Toyota of Cincinnati responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

Jul 26, 2022

Joseph Toyota of Cincinnati responded

Many thanks!

Jul 26, 2022

crismireya0318 responded

Excellent

July 22, 2022

Dealership Rating
Employee Rating

Great people I have bought 2 cars without issues. James is service and Alan in sales are the best. More

by MJHIND3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Copenhaver

Jul 22, 2022

Joseph Toyota of Cincinnati responded

We are so grateful for your repeat business! Thank you for choosing Joseph Toyota of Cincinnati and for sharing your experience with James and Alan. Safe travels until we see you again!

July 20, 2022

Dealership Rating
Employee Rating

Quick and easy. Taken right away. Polite and courteous service managers. Nice customer lounge area. More

by BGEHRING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Ward

Jul 21, 2022

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

July 19, 2022

Dealership Rating
Employee Rating

Overall great experience. In addition to the 90k mile service they looked at a suspension issue. Rather than just throwing parts at it they talked me through what they found More

by GBBECK52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

Joseph Toyota of Cincinnati responded

It was our pleasure to assist you! Thank you for trusting Joseph Toyota of Cincinnati with your business and your vehicle. Drive safely until we see you again!

July 16, 2022

Dealership Rating
Employee Rating

Great customer service. Listen to concerns with car and answer questions appropriately and professionally. My car is a Nissan Rogue but Toyota is where I bought my car; an More

by GABEMAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Joseph Toyota of Cincinnati. Please don't hesitate to reach out if you need anything else.

July 15, 2022

Dealership Rating
Employee Rating

We have our rav4 for more than 2 years, you never did an oil change because of our low mileage. We have your care care program. We told your service depth to do an oil change and was charged $84.95. We will More

by ARKNAUBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 15, 2022

Joseph Toyota of Cincinnati responded

I'm sincerely sorry for the mix-up here. Our service adviser was unable to see the Toyota Extra Care plan in the software program we use to generate repair orders at check-in. We have submitted the charge to Toyota and will process a full refund to you on Monday the 18th. I also left a detailed voicemail for you today and will call again with additional information on the 18th. Again, I apologize for our error. Best, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

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