Leslie Fuentes
Leslie Fuentes at Mark Christopher Auto Center

Leslie Fuentes

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
29 Reviews
4.7

29 Reviews

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29 Reviews of Leslie Fuentes

July 16, 2025

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Employee Rating

1 of 2 services was somewhat completed. One - AC takes longer to get to cold on hot days. Was not an issue first two years of purchased. Technician stated AC blows cold. Not hot enough in e More

by maxavalos53
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Mark Christopher Auto Center responded

Thank you for your detailed feedback, Max. I appreciate you taking the time to share your experience with us at Mark Christopher Auto Center. I understand your concerns about the AC performance and the issue with the driver-side rearview mirror. It’s important to us that our customers are satisfied with their vehicles. Please consider reaching out to me directly so we can discuss your concerns further and see how we can assist you better. We value your input and aim to maintain high standards in our service. Thank you again for your review, and we look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2025

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I brought my vehicle in for my first service and I expressed concern with my brakes, making loud squeaky noises when this should not be the case with a brand new car. I was basically told it is what i More

by miss_ladyp25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Fletes

Jul 11, 2025

Mark Christopher Auto Center responded

Thank you for sharing your concerns with us. I understand how frustrating it can be to experience issues with your brakes on a new vehicle. We appreciate your feedback as it helps us improve our services. I encourage you to reach out to Mark Christopher Auto Center directly so that we can address your concerns further. We value your satisfaction and look forward to assisting you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 21, 2025

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Very accommodating and able to complete service in a reasonable amount of time. It’s refreshing to know I can get service at a dealer and not have to leave my car for a week for a simple repair. More

by stevengrimmer20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Mark Christopher Auto Center responded

Thank you for your kind review! I'm thrilled to hear that you found our service accommodating and efficient at Mark Christopher Auto Center. It's our goal to make your experience as smooth as possible, and we're glad we could meet your needs. We look forward to assisting you with any future repairs and appreciate your support! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2025

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This dealership is new to me I just moved here from out of state. I’ve dealt with Service Managers Anthony and now Leslie. They both were fantastic. They are professional, knowledgeable and friendly. I’m s More

by Nucks20002000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez

Jun 13, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! It's great to know that you had a fantastic experience with our team at Mark Christopher Auto Center. I am thrilled that Anthony, Leslie, Chris, and Carlos all contributed to making your visit enjoyable. We appreciate your feedback and look forward to serving you again in the future. Please don't hesitate to reach out if you need anything else! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 13, 2025

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Great service, thanks for the good communication and the quick service in repairing the rear screen. More

by stevengrimmer20
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Steven! I am thrilled to hear that you had a great experience with our service at Mark Christopher Auto Center. Our team takes pride in our communication and efficiency, especially with repairs like your rear screen. We appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 07, 2025

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Quick service and best dealership I been to no issues always kept me updated on all process More

by DIEGO12349
Service Price Transparency
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Recommend Dealer
Yes
Jun 07, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Diego! I am thrilled to hear that you had a great experience with us at Mark Christopher Auto Center. We pride ourselves on providing quick service and keeping our customers informed throughout the process. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 03, 2025

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Communication during visit was very much appreciated. Communication during visit was very much appreciated. Thank you More

by blanchards4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! We’re glad to hear that you appreciated the communication during your visit at Mark Christopher Auto Center. Your experience is important to us, and we look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 01, 2025

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Employee Rating

Very professional I would recommend them to everyone I know, I especially love th f car More

by edrdominguejr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Ed! I appreciate your recommendation and am thrilled to hear that you had a professional experience at Mark Christopher Auto Center. It's great to know you especially love the car. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 31, 2025

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Very fast and efficient. Never pushy always extremely considerate. Would highly recommend them to friends. More

by CHUCKCORTNER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 31, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words, Chuck! We're thrilled to hear that you found our services at Mark Christopher Auto Center to be fast, efficient, and considerate. Your recommendation means a lot to us. We look forward to serving you and your friends in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 23, 2025

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Employee Rating

Leslie kept me very up to date with my vehicle progress I can not count all the phone calls I received from her More

by sclark1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dino Picanzo

May 23, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that Leslie kept you well-informed about your vehicle's progress. At Mark Christopher Auto Center, we strive to provide clear communication and exceptional service. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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