Lisa Velasco
Lisa Velasco at Big Star Cadillac

Lisa Velasco

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
4.9
98 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

36 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

98 Reviews

Write a Review

98 Reviews of Lisa Velasco

February 17, 2026

Dealership Rating
Employee Rating

Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More

by abdalimoreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Feb 17, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 10, 2026

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Jose goes above and beyond what customers need, helping to ensure the customers are happy and find value in services. I was notified in time when to pick up vehicle and was really nice to see that it was c More

by mona51ga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran, Joel Olivares

Feb 11, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 31, 2025

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Employee Rating

The purchase went great and the sales person was very helpful. I will purchase or recommend Bis Star to my friends and family More

by NTAKATANYI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mascorro

Dec 31, 2025

Big Star Cadillac responded

We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 31, 2025

Dealership Rating
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Ainsley has always been the most helpful, informative, and caring employee. I most definitely recommend her for any questions or situation needed resolved. Ainsley is my number one. More

by Cvela27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Ben Juarez

Dec 31, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 02, 2025

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Employee Rating

Lisa was amazing! Very knowledgeable and willing to help me to get what I needed! More

by DARCHELLFISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 25, 2025

Dealership Rating
Employee Rating

My experience is always pleasant and soon with Jose. He provides exceptional service every single time I bring in my car. More

by LaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Jose Teran

Oct 27, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 17, 2025

Dealership Rating
Employee Rating

Excellent customer service with exceptional attention to detail for the customer. They make you feel like family! More

by emilianwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

September 25, 2025

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Employee Rating

Great customer service! ! Lisa customer service is 10 1/2!! It’s always a pleasure to purchase a vehicle from her!! More

by SARD2435
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

July 26, 2025

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Employee Rating

Absolutely thrilled with my experience at Big Star Cadillac, and I can't thank Lisa Velasco enough! From the start, Lisa was incredibly helpful and attentive to my needs. She is always a pleasure to w More

by nereydahou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 29, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

June 26, 2025

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Employee Rating

We are repeat customers of Lisa and this Cadillac dealer. It’s over an hour away from where we live but well worth the drive. Bring them any deal and they will beat it and more. Overall great customer servic More

by TXB1422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Iriam Diaz

Jun 27, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

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