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Lisa Velasco
Lisa Velasco
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
87 Reviews
Dealership Experience
9 yrs, 1 mo
Industry Experience
36 yrs, 1 mo
Languages Spoken
English
Spanish
87 Reviews
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87 Reviews of Lisa Velasco
May 06, 2025
I live in Plano but Big Star Cadillac had a few demo's on their lot that had significant discounts so I made an appointment to drive down 4 hours to view and purchase one of the vehicles but when I got to on their lot that had significant discounts so I made an appointment to drive down 4 hours to view and purchase one of the vehicles but when I got to the dealership I was met with high pressure tactics to buy a new vehicle that I specifically asked my sells person not to do more than once. I was never shown any of the demo's that I specifically drove down 4hrs to see. During the test drive my sales person talked about her personal life and not about the features on the vehicle. Although I went ahead and purchased the new vehicle, it was not the great experience I was expecting when purchasing my first Cadillac. However, I am now enjoying my New Cadillac. Thank you! More
by D.
Verified CustomerOther Employees Tagged: Angela Davis, Iriam Diaz
April 14, 2025
Very friendly dealership greeted me as soon as I walked the door, large selections of vehicles to choose from new and used the door, large selections of vehicles to choose from new and used More
by aontiver1
Other Employees Tagged: Angela Davis, Mike Pierce, Kevin Sonnier, Lee Velazquez, Rachel Ruiz
March 30, 2025
Big Star is an awesome Cadillac dealer. I like dealing with Lisa Velasco at Big Star. This is the second Cadillac we purchase with her at Big Star Cadillac. I will definitely go back when I I like dealing with Lisa Velasco at Big Star. This is the second Cadillac we purchase with her at Big Star Cadillac. I will definitely go back when I’m ready to purchase an Escalade. More
by S6_BOSSCADILLAC
Other Employees Tagged: Joel Olivares
February 03, 2025
I’m very grateful for Lisa’s help! I hate haggling and negotiating - so it was refreshing to work with another woman directly and fairly. It was no nonsense, answered all my questions I hate haggling and negotiating - so it was refreshing to work with another woman directly and fairly. It was no nonsense, answered all my questions and did what she said she was going to do. Thank you! More
by Jamie Battley
Other Employees Tagged: Angela Davis
February 03, 2025
I Received Outstanding Customer Service from Lee. He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recom He made my service visit very easy for me. I am truly a Satisfied customer at Star Cadillac. The staff is very courteous and prompt. I highly recommend this dealership when searching for a vehicle to purchase. More
by NTONY9679
Other Employees Tagged: Denise Beyner-Stanley, Casie Shores, Lee Velazquez, Rachel Ruiz
January 31, 2025
My 4th car from the dealership because of my salesperson, Lisa Velasco and service advisor, Bobby Miller. Lisa Velasco and service advisor, Bobby Miller. More
by kay.delgado
Other Employees Tagged: Bobby Miller
January 19, 2025
Beautiful show room and very friendly staff. We felt very welcomed and appreciated. Very good experience. We felt very welcomed and appreciated. Very good experience. More
by M202SABO
Other Employees Tagged: Mike Pierce, Keith Mujica, Iriam Diaz
January 06, 2025
Very helpful and informed staff I was extremely impressed with their professionalism The show room and facilities were very clean impressed with their professionalism The show room and facilities were very clean More
by DWING967
Other Employees Tagged: Joel Olivares
December 29, 2024
Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality and qualit of customer needs.. Great personality More
by emilianwhite
Other Employees Tagged: Angela Davis, Mike Pierce, Kevin Sonnier, Casie Shores, Bobby Miller, Ainsley Roark, Daniel Wood , Tausif Shah, zzAmie zzGulli
December 27, 2024
Lisa Velasco was top notch as usual. She sold us a car earlier in the year and felt very comfortable with her professionalism and customer service. Big Star Cadillac product quality is c She sold us a car earlier in the year and felt very comfortable with her professionalism and customer service. Big Star Cadillac product quality is consistently outstanding, exceeding our expectations every time. Thank you Lisa and Big Star Cadillac. More
by MARTINCANTU
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