Lisa Velasco
Lisa Velasco at Big Star Cadillac

Lisa Velasco

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
4.9
101 Reviews

Dealership Experience

9 yrs, 11 mos

Industry Experience

36 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.9

101 Reviews

Write a Review

101 Reviews of Lisa Velasco

March 18, 2026

Dealership Rating
Employee Rating

I went to trade in my lease for a new vehicle. My salesperson, Lisa V. addressed all my concerns, made the transition very easy and the whole process quick! More

by SUSANAG_CP
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 18, 2026

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 06, 2026

Dealership Rating
Employee Rating

GREAT SALES PERSON AND EASY SALES PROCESS. FOUND THE CADILLAC WE LOVED AND DROVE IT HOME THAT DAY. More

by CDIAZINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Mar 09, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

March 05, 2026

Dealership Rating
Employee Rating

GREAT SALES PERSON VERY EASY TO GET THE CAR AND DEAL DONE. THEY EXPLAINED THE CAR WITH GREAT DEATAIL. More

by cdiaz20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 17, 2026

Dealership Rating
Employee Rating

Very helpful overall team. Even better salesperson , helped me out to see what my options were so I could get the car I wanted. More

by abdalimoreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Feb 17, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

February 10, 2026

Dealership Rating
Employee Rating

Jose goes above and beyond what customers need, helping to ensure the customers are happy and find value in services. I was notified in time when to pick up vehicle and was really nice to see that it was c More

by mona51ga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran, Joel Olivares

Feb 11, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 31, 2025

Dealership Rating
Employee Rating

The purchase went great and the sales person was very helpful. I will purchase or recommend Bis Star to my friends and family More

by NTAKATANYI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Mascorro

Dec 31, 2025

Big Star Cadillac responded

We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 31, 2025

Dealership Rating
Employee Rating

Ainsley has always been the most helpful, informative, and caring employee. I most definitely recommend her for any questions or situation needed resolved. Ainsley is my number one. More

by Cvela27
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Ben Juarez

Dec 31, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 02, 2025

Dealership Rating
Employee Rating

Lisa was amazing! Very knowledgeable and willing to help me to get what I needed! More

by DARCHELLFISHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 25, 2025

Dealership Rating
Employee Rating

My experience is always pleasant and soon with Jose. He provides exceptional service every single time I bring in my car. More

by LaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Jose Teran

Oct 27, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 17, 2025

Dealership Rating
Employee Rating

Excellent customer service with exceptional attention to detail for the customer. They make you feel like family! More

by emilianwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

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