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Lou Germano
596 Reviews
Dealership Experience
21 yrs, 6 mos
Industry Experience
37 yrs, 11 mos
596 Reviews
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596 Reviews of Lou Germano
July 18, 2024
Heath and Ashlee were wonderful to deal with. Lou and the man that signed all the forms with us weren't as personable. Overall it was a very good experience. Lou and the man that signed all the forms with us weren't as personable. Overall it was a very good experience. More
by dminer61
Verified CustomerOther Employees Tagged: Heath Murphy , Kirsten Kalkut, Ashlee McGinnis
June 27, 2024
Most knowledgeable dealership that I ever been to in Albany, New York excellent service department also Albany, New York excellent service department also More
by Gregorycaswell
Other Employees Tagged: Heath Murphy, Rick Finney , Amanda Burek
June 26, 2024
All the staff at DeNooyer are courteous and helpful! ! Never had a problem there. This is my 6th vehicle from them!! ! Never had a problem there. This is my 6th vehicle from them!! More
by DPROKRYM
Other Employees Tagged: Scott Fyvie, Akiem Mendoza , Amanda Burek
June 17, 2024
Heath did an excellent job finding the perfect car for me...the rest of the staff made the purchase happen including registration(unusual circumstance), financing and car prep and learning all the new tec me...the rest of the staff made the purchase happen including registration(unusual circumstance), financing and car prep and learning all the new technology More
by AML
Other Employees Tagged: Joel DeNooyer, Nick DeNooyer, Heath Murphy
June 17, 2024
Not a good experience. Unfortunately still going through it. They said 2 weeks for my car, didn’t get it for 6 weeks. Then they lost all my paperwork, refused to give a loy Unfortunately still going through it. They said 2 weeks for my car, didn’t get it for 6 weeks. Then they lost all my paperwork, refused to give a loyalty discount, and made errors on the paperwork. I had concerns about my vehicle at pick up and was told it’s fine only to find out several things are broken/not working on a brand new car and they couldn’t give me an appointment until the following week. Not to mention after I drove my new car home the girl called and demanded I turn around because she forgot to have me sign a paper. The salesperson knew I was not happy and then refused to look at me….he made his deal and not willing to help further. Hopefully my new car gets fixed correctly so I can maybe give a positive review. More
by chrissym8619
Other Employees Tagged: Armand Rodriguez , Mike in sales “Mike the Martian”
June 16, 2024
Heath was friendly, helpful made everything easy, I am very happy with my new car choice. very happy with my new car choice. More
by jiliali
Other Employees Tagged: Heath Murphy , Brandon Bennett, Amanda Burek, Kyrsten Changa, Michael Miller
June 13, 2024
Everyone was very friendly and helpful! I found the car I wanted very quickly. After 2 weeks of driving it i love it! I found the car I wanted very quickly. After 2 weeks of driving it i love it! More
by ownsrottie
Other Employees Tagged: Anthony DiPace
June 13, 2024
Arianna and the rest of team were great to deal with! I would recommend Denooyer to anyone who is in the market for a new or used vehicle. Thanks Again! Rob I would recommend Denooyer to anyone who is in the market for a new or used vehicle. Thanks Again! Rob More
by rtlawncare01
Other Employees Tagged: Arianna Gauthier
June 06, 2024
Everyone was very knowledgeable, friendly and answered all questions I had. The whole buying process was super simple and seamless all questions I had. The whole buying process was super simple and seamless More
by rce0721
Other Employees Tagged: Mike Demers , John Carroll, Kirsten Kalkut
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