Louis Polos | Page 71

Excellent customer service Came in today to see Louis Polos with questions about the new eco sport, while he was finishing up with another customer, Branden Johnson helped me fi Came in today to see Louis Polos with questions about the new eco sport, while he was finishing up with another customer, Branden Johnson helped me find the color and specs that fit my personality and took me for a test drive. They were both so personable and knowledgeable and I will only buy vehicles from these two men ever again. More

Helpful 0

Report | Print

Friendly and accommodating Louis and Chris were both very accommodating when I requested to change my appt and also to see a different car than first one requested Louis and Chris were both very accommodating when I requested to change my appt and also to see a different car than first one requested More

Helpful 0

Report | Print

Impressive The sales person Luis was already ready with my car when I came in to the office. The car was immaculate and he took his time showing me how to work e The sales person Luis was already ready with my car when I came in to the office. The car was immaculate and he took his time showing me how to work everything inside the car, even tho you were closed. There was no high pressure on any part of the deal, and everyone kept checking to see if I was satisfied with what i was getting. I loved the family atmosphere with the dogs, They even took the time to talk with me about them too! Over all I was so happy with my experience. I'll be getting my next car from you! More

Helpful 0

Report | Print

Good service Louis helped me get the truck I’ve always wanted at a fair deal. Would recommend anyone looking to buy to contact Louis! Good service Louis helped me get the truck I’ve always wanted at a fair deal. Would recommend anyone looking to buy to contact Louis! Good service More

Helpful 0

Report | Print

Awesome down to earth staff Coming to this dealership really made car shopping less stressful ! When I specified what I was looking for and my price range , the staff found just Coming to this dealership really made car shopping less stressful ! When I specified what I was looking for and my price range , the staff found just the right SUV for my families needs Thank you for making this process quick , and easy! Will definitely be buying my cars here in the future 😊 More

Helpful 0

Report | Print

Online deal Louis Polos I started dealing on this truck at 9 p m on a Sunday night. Louis was not working but sent me everything I needed to make a decision Louis Polos I started dealing on this truck at 9 p m on a Sunday night. Louis was not working but sent me everything I needed to make a decision He is very knowledgeable and awesome to work with... Made my 4 hour drive to get truck easy Was in and out of dealership in less then a hour.. Awesome job to all at Klaben Ford No better place to buy a truck More

Helpful 0

Report | Print

THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD EASY, SIMPLE, FRIENDLY!!! Louis Polos was the best part of this experience! His willingness to help me through this deal in a very non traditional EASY, SIMPLE, FRIENDLY!!! Louis Polos was the best part of this experience! His willingness to help me through this deal in a very non traditional way, was awesome! Jennifer Bowen, with the final paperwork, in and out in under 22 minutes (my son timed it). EASY, SIMPLE, FRIENDLY! More

Helpful 0

Report | Print

They did it again!!! I was worried about getting out of my lease but as always Klaben had it handled. I was still a little ways out but had my eye on a new vehicle and the I was worried about getting out of my lease but as always Klaben had it handled. I was still a little ways out but had my eye on a new vehicle and they found the way. As always every one was nice and the process was smooth. Thank again Klaben for the great deal and wonderful experience. More

Helpful 0

Report | Print

Great service with people who care Tim and Louis went above and beyond to help me with terminating my lease and buying a new car. I was having trouble with my lease that had 15 months l Tim and Louis went above and beyond to help me with terminating my lease and buying a new car. I was having trouble with my lease that had 15 months left and was out of my warranty to get the parts replaced. They took the time to get to know my story and did nothing but try to problem solve with me. More than happy with Ford and the service I received. More

Helpful 0

Report | Print

Excellent Customer Service Such a breath of fresh air to walk in to a dealership where everyone truly is family & they invite you into theirs. Louis Polos was great to deal with Such a breath of fresh air to walk in to a dealership where everyone truly is family & they invite you into theirs. Louis Polos was great to deal with online & even better in person. Chris Volk was there to back him up when other customers came in so they could give them great customer service. James Stickler understood my situation & bent over backwards to accommodate. Christine Klaben made signing the dreadful paperwork a pleasure. We will definitely be back when my husband is ready to trade in his truck for a new one & we'll be bringing in our new vehicle for service. Thanks again Louis for being my first text on my FordApp. More

Helpful 0

Report | Print